Get matched with top gas log pros in Newton, MA

"Once again, Vinny was excellent. Was honest and upfront with me about the work that needed to be completed. Would hire again."

"Nick the technician was very friendly and knew how to fix it right away - he messaged before he arrived - arrived at the exact time - looked at the issue and quickly resolved it - would def recommend him to everyone in my network needing such services"

"Took awhile to get proof of insurance and references. References were very good and work was as promised"

"We had a lot of water coming in through our foundation and starting to make it very unsecure we hired advanced solutions Boston to take care of the work. They came into with their specialist team. They were great they talked to us all the way through the project from start to finish they were so easy With any concerns we had to approach them and discuss it. I would definitely hire them again. They don?t make an absolutely amazing finish and we haven?t seen any water or diamond since many. Thanks Richard and family."

"Unprofessional staff, the workmanship was sloppy and undefined. They took the payment and have not returned, calls or email. Cancelled three times ti come back and fix it. Do Not Hire This Company!!!!"

"We recently had a new paver patio installed by Primary Masonry and Construction, and we couldn’t be happier with the results. From start to finish, the experience was smooth and stress-free. We worked with Finn, who was incredibly kind, patient, and knowledgeable. He took the time to answer all of our questions—no matter how big or small—and made sure we felt confident and informed throughout the entire process. The quality of the workmanship is outstanding, and the finished patio looks even better than we imagined. If you're looking for a reliable, professional, and customer-focused company, we highly recommend Primary Masonry and Construction."

"James and his son were a pleasure to work with. Job was started and completed within a week of our initial contact and estimate. We were updated at every step of the project. Our patio and walkway look brand new!!! Excellent workmanship. We are very pleased and happy with this experience. "

"Prompt, communicative, and done as promised."

"Very quick to reply and quoted a very fair price, which did not go up after work was done. I made an appointment for the next day. Jack called to say he was on his way and showed up right on time. He showed me the problem and fixed it immediately. He was friendly and knowledgeable about his work. I would definitely work with JWS again."

"At the beginning it seemed that Chimney USA would have the expertise to complete the work well. There were some waiting on parts, that wasn’t a big problem at the time because I wanted it done right. The estimate listed that they would remove the front stone work to be able to get to the steel box fire box for removal and install new steel firebox, then replace all the stone work. Neither one of these parts was done. The 4 metal vents weren’t removed and replaced, the ash door was not installed. There seemed to be a problem figuring out how to get the steel firebox manufactured and to have it installed. The steel firebox was needed so that the side heating vents in the fireplace would work to bring heat into the room. As time went on, there was no resolution to get the firebox and install it. Very frustrating. I finally made the decision to just build the firebox using firebrick. This was a mistake now because there is no exchange of heat for the room vents now. We agreed to have grey firebrick and they installed a grey “cement” (not a fire brick and wouldn’t stand up for the heat of a fire) brick and the installation wasn’t complete to seal off the firebox. The masons didn’t seem to know what they were doing. This would mean that smoke would fill the room. I texted, sent photos, and sent a video of the issues and Chimney USA decided to send their masons back out the next day to fix this problem. This time they didn’t have the grey firebrick, but only red firebrick. They removed the grey “concrete” bricks and installed the red firebricks. None of the workers spoke English which made communication difficult. They had to use a translation app on their phone to communicate with each other. The masons didn’t understand that the firebox had to be completely sealed off so smoke wouldn’t enter the room. Finally, that firebox was complete, but not what I was expecting. The ash door was never found to fit my opening and never installed. The rock face removal and steel firebox was never completed. Those costs were far more expensive than just building the brick firebox. Their cost for the custom stone removal and install of the face of my fireplace was estimated at $3,200 and the steel firebox with damper was estimated at $2,135. Total of $5,335. This was taken off Angi on what it should have cost just to do what they did which was to remove the steel firebox and build a brick firebox. “How Much Does Firebox Repair or Replacement Cost? [2024 Data] Normal range: $160 - $750 Firebox repair or replacement costs $455 on average, but it can cost between $160 and $750, depending on the project's scope and details.” Based on this I’m being charge almost $5,000 for work not complete. This should have been adjusted based on the work complete and the estimate scaled down to represent the job completed. They want me to pay the whole original estimate. I contacted Chimney USA to say that the bill needed to be updated with a lessor amount based on the final work, but they didn’t respond, except to keep sending me the same estimate bill to be paid in full."