Approved Pro
The Narrow Lane Landscape Company
Designer - Landscape, Sod Installation, Brick and Stone Patios, Walks, and Steps - Install,
About us
The Narrow Lane Company is a full service landscape company dedicated to creating and maintaining beautiful outdoor spaces you'll absolutely love! All work is done in a timely, professional manner and 100% guaranteed.
Business highlights
Emergency services offered
16 years of experience
Services we offer
Landscape design & installation. Landscape lighting. Patios. Walkways. Retaining walls. Plantings. Landscape construction. Landscape maintenance. Mowing. Fertilization. Brick pavers. Flagstone. Pillars. Block. Natural stone & wood retaining walls. Natural ponds & waterfall features. Asphalt driveways. Weeding. Snow plowing. Mulch. Spring & fall cleanups. Paver driveways. Tree service.
Amenities
Emergency Services
Yes
Free Estimates
Yes
Warranties
Yes
Reviews
4.8126 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 93% | ||
| 3% | ||
| 1% | ||
| 0% | ||
| 3% |
Showing 1-25 of 126 reviews
Julie C.
Oct 2023
Worst experience working with a contractor we have ever had. Lack of communication was astounding. Reached out to start the project on our tiny front lawn in June/July. Didn't start planting until mid October. Was told there were 5 jobs in front of ours. Ignored photos of exactly what we wanted. Finish product is passable at best. Would not recommend.
NANCY B.
Jan 2021
Great job. At the first meeting, Ron had his sketch pad and drew us a picture of what it would look like. Good communication throughout. All the odds and ends were wrapped up in a timely manner.
Sarah S.
Dec 2019
This has been our first year working with Narrow Lane and we have been very pleased. They have been reliable and a pleasure to work with. Ron the owner is always responsive and helpful and his team is knowledgable, hard working and professional.
Marcia A.
Dec 2019
Narrow Lane Landscaping are great! They are a family business and do a terrific job. I’ve been with them for years and am disabled and rely on them to get my aide into my house and me out by 6:30 a.m. (early in the morning!). I have had the same crew for years so they know what is important to me in terms of priorities, etc. I have severe osteoporosis and need to walk every day so they need to get the snow off down to the pavement and they do. They also do wonderful landscaping and yard work in the spring and summer. [*** Link removed ***] 617-620-3795. Narrow Lane Landscaping
Clifford B.
Nov 2019
Ron and his crew are the best in the business, in my view. Their work is superb and efficient, and the front office couldn't be friendlier or more helpful. Highest marks.
Seth P.
Nov 2019
Workmen were courteous and diligent. Took a few days, as planned. Wall is now a year old with no problems.
Jeff M.
Dec 2018
We are very happy with the work Ron and his team provided at our home. The work was high-quality, and the final product came out beautifully. We have one plant that needs additional attention, but we know the team is planning to follow through when the weather cooperates this spring. Thank you for a job very well done!
Christa D.
Nov 2018
We spent 2 years renovating our house leaving our yard a giant mud puddle. Over the course of the winter, we worked with Ron to develop the landscaping plan. In the spring, his team re-leveled the entire lot, installed 2 patios with pavers, sod, a fence, prepped for a shed and put in a new asphalt driveway and vegetation. We are very happy with the final product.
John W.
Oct 2018
excellent job. Leave the site well cleaned off. Particularly appreciate their communications as each storm is different. They tell you when they will be plowing. They customize their service in terms of how much snowfall you will tolerate without their coming, whether or not to spread ice melter etc.
Michael S.
Jun 2018
I have worked with over a dozen A-rated companies on Angie's List, and the Narrow Lane is my favorite. We have worked with them consistently for over 5 years. They are reliable, diligent, and very talented. I have spoken many times with the crew members and know that the Narrow Lane pays fair wages and respects all labor and finance laws. Here is a story: when heavy snow tipped one of our giant arborvitae over, the snowplow crew noticed. Before we even asked for help, the owner of the Narrow Lane was on site to assess the problem. His crew righted the tree immediately and saved its root system, also saving us a lot of money. The company has the intimacy of a small business, but I have been surprised by the breadth of their capabilities. They have a landscape architect with decades of experience. Many of the team members have a deep knowledge of botany. They have heavy equipment and take care of stonework and landscape lighting. If you hire the Narrow Lane for snow removal, the operations director will send you an email before EVERY winter storm discussing the forecast and the company's plan for your property. You can call or email them at any time to modify the plan based on your needs, for example, your work schedule. In summary, the Narrow Lane is a high-performing company that adheres to its principles and will take very good care of you and your property!
Clark Z.
Feb 2018
We started using these guys over the summer. Their work is professional, thorough and always on time. The owner is very personable and seems committed to keeping his customers happy. Best landscape experience I've had in the Boston area to date.
Sandra A.
Jan 2018
We have been super pleased with the services from Narrow Lane!
Janice H.
Oct 2017
I hired them on an ongoing basis.
Response from The Narrow Lane Landscape Company
"Thank you for your post. We LOVE providing the best installation and maintenance services available! With an expert design team on-staff we can design your dream landscaping project - contact us today."
Andrea M.
Sep 2017
They did an excellent job!
Response from The Narrow Lane Landscape Company
"We pride ourselves in getting the job done right... and we'll make that happen every time!"
Jack M.
Aug 2017
Very thorough job. I have a steep driveway and a large patio behind the house.
Response from The Narrow Lane Landscape Company
"When it comes to taking care of our customers... that's when we shine! We're hear to make sure each of our clients' yards are maintained beautifully!"
Andrea M.
Jun 2017
unknown
Response from The Narrow Lane Landscape Company
"Thank you! At The Narrow Lane we offer unique and beautiful landscape design. Staffed with a full-design team that knows the ins-and-outs of our wonderful New England horticulture and style - let us design your upcoming project. Call today!"
M F.
Feb 2017
We have used multiple different companies for both our routine yard work (mowing, mulching, clean-ups) and snow removal over the 20+ years we have lived in Newton. After frustration with our last vendor, I was referred to Narrow Lane by a colleague at work -- and have been extremely happy over the past several years. They are efficient and responsible, fully meeting our expectations for the routine care. The place where they are exceptional is for the snow removal: they are timely, effective, careful. Regular emails come out in advance of any storm with the planned schedule and they live up to the schedule. I have already recommended them to several colleagues, appreciating that someone else steered me in their direction.
Response from The Narrow Lane Landscape Company
"Thank you for your posting! From landscape maintenance to design and construction - The Narrow Lane seeks to provide the best service available!"
David K.
Oct 2016
SIgned a snow plowing contract with them for the winter season Company appears to be organized but in fact they were very disorganized. They did not always show up. When they did, it was often not till very late in the evening. Part of the problem was that we were inadvertently left off of the routing sheets, but for some reason, it was hard to get this problem identified and corrected. By the end of the season there were instances were they didn't plow but I was invoiced and other instances where they plowed but I wasn't. It was unclear whether I had been overcharged (or possibly undercharged). I tried to contact them twice by email and once by phone to reconcile dates they actually plowed and charges, but they never got back to me.
Response from The Narrow Lane Landscape Company
"I am so sorry for your experience with The Narrow Lane. We pride ourselves on excellent service and are ALWAYS available 24/7 during any snow event by phone or email. We keep a limited number of snow plowing clients in order to give excellent service. This client's address was added late in the season and was missed during a snow event. We did resolve the issues."
Seth P.
Oct 2016
They did a great job, consistent with their estimate, and installed a temporary irrigation system to insure it all survived our dry summer at an extra (and worthwhile) cost. They used a Bobcat that required them to remove and put back some plants, and they protected the grass with plywood sheets.
Response from The Narrow Lane Landscape Company
"The Narrow Lane is a full-service landscape company. The majority of our business is design/construct - we pride ourselves on unique landscape designs installed perfectly! But we take just as much pride in executing great maintenance - from Spring Cleanups to Winter Plowing."
Emily A.
Oct 2016
Ron, Nick, and their team were great to work with. We had a difficult situation with a neighbor that could have been much worse if Nick hadn't handled it with such professionalism. Each of the other employees we spoke with were friendly and respectful, even when our neighbors behavior bordered on harassment. As a result of their hard work and a lot of patience we have a beautiful, functional yard and maintained a cordial relationship with the neighbor.
Response from The Narrow Lane Landscape Company
"Thank you for your review! Our team here at The Narrow Lane is dedicated to providing the best service available - hands down! We hope to have the opportunity to work for you on your next landscape project."
Brian W.
Oct 2016
unknown
Response from The Narrow Lane Landscape Company
"Thank you for your review. The Narrow Lane is able to provide beautiful landscape designs within any budget and execute in the most professional way. From landscape lighting to ornamental plantings, we do it all. Call us for your next project!"
David J.
Sep 2016
I am impressed with the quality of service provided us by Narrow Lane Landscaping. Narrow Lane worked with our small condominium association to develop a pleasing front yard landscape design and they readily provided us with a revised design when our condominium budget was reduced. All scheduling was spelled out in advance and delivered as promised and the firm was very good in responding to client requests and questions within 24 hours. After our Landscape design was installed, Narrow Lane initiated follow up contact with our Association 12 weeks following the completion of work and replaced a plant that had died at not additional cost to us.
Response from The Narrow Lane Landscape Company
"Thank you! So glad to read your review! We are extremely dedicated to providing the very best in landscape design and installation. We'd love the opportunity to work for you - call us today! 617-620-3795"
Gail C.
Sep 2016
Extremely well. The crew were very professional and hardworking. The design is lovely and we can't wait to begin phase 2. I had a slight problem learning how to program the irrigation system but Nick, the project manager, corrected the problem.
Response from The Narrow Lane Landscape Company
"Thank you for your review. The Narrow Lane will work with you to design a beautiful landscape that you love - and then work for you to make it happen. Call us today to start your next landscaping project!"
Steven L.
Sep 2016
Jim and crew have been prompt and responsive. Yard never looked better.
Response from The Narrow Lane Landscape Company
"Great review - but, unfortunately, not our customer! But - The Narrow Lane does offer complete maintenance services and we pride ourselves in taking excellent care of all our clients."
Robert C.
May 2016
We've worked with 4 or 5 other landscaping companies over the years, and they were ok. But Narrow Lane is in a completely different class. All the work was done promptly and efficiently, and the quality was outstanding. The extension of the paver walkway looks better than the original, and addition of the cobble border around the pebbled area makes a real difference to finished look of the yard. I especially appreciated extra touches: we had put in our own stone border where they put the cobbles, and rather than just dispose of the stones, they used them else where to prevent erosion. We were so pleased with the work, that we signed up for regular yard maintenance with them.
Licensing
State Contractor License Requirements
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FAQ
The Narrow Lane Landscape Company is currently rated 4.8 overall out of 5.
Yes, The Narrow Lane Landscape Company offers free project estimates.
No, The Narrow Lane Landscape Company does not offer eco-friendly accreditations.
No, The Narrow Lane Landscape Company does not offer a senior discount.
Yes, The Narrow Lane Landscape Company offers emergency services.
Yes, The Narrow Lane Landscape Company offers warranties.