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A 65-oz. carpet is good, and in many cases, it indicates a premium carpet. Most carpets for homes should fall in the range of 40 to 60 ounces for face weight. If a carpet has a 65-oz. face weight, it is likely more durable and long-lasting than a similar carpet with a lower face weight. Carpet face weight is just one factor in determining a carpet’s quality. 

In most cases, you do not need to put padding or underlayment under carpet tiles. Unlike traditional carpet, which requires a separate pad, carpet tiles are designed to be installed directly onto a firm subfloor like plywood, concrete, or tile. Many carpet tiles come with a built-in underlay and attach with peel-and-stick adhesive, double-sided carpet tape, or glue. For a more comfortable, cushioned feel, especially in residential settings, you can opt for padded carpet tiles that have a thicker underlay attached. While it's generally not recommended to install a separate pad, a compact underlayment might be used in some situations, though this typically requires professional installation. An acoustic underlay may also be considered in commercial spaces or multi-level homes where noise reduction is a priority.

If the installer is unwilling to fix the problems and you’re not interested in seeking remediation, you could hide a visually unpleasant floor. This will only work if the floor is structurally sound and the only issue you have is the way it looks. The easiest way to do this is to use large area rugs. You can also paint the floor, although that’s a labor-intensive job if you want to go the DIY route.

Yes, carpets should be replaced after a house fire or significant smoke damage, even if they appear undamaged. Smoke, soot, particulates, and chemicals can penetrate deep into the carpet fibers and padding, making complete removal a complicated and time-consuming process. If water was used to extinguish the fire, it can also soak through the carpet and padding, creating a risk of mold and mildew growth. Due to these challenges and potential health risks, replacing the carpet is the safest and most effective solution.