Founded 1986 • With Angi since April 2012
Angi Certified
Service Provider Response
Thank you for your feedback. It was a pleasure working with you to reface your kitchen. I hope you and your family enjoy the beautiful space for many years to come!Service Provider Response
Thank you for your review. It was a pleasure working with you guys to create your dream kitchen. I will be speaking to the electrician to ensure he is more mindful to sweep up. Thank you again.Service Provider Response
Please look at the reviews from people we have actually worked for! They love us, because we do things the right way. [Member Name Removed], I am sorry you were unhappy with our phone call. Based on our conversation and the photos of the bathroom I DID have enough information to provide a ballpark price of $25K; existing 1950 bathroom, plaster, tile walls (green 4x4 mud job), demo to studs, plumbing, electrical, drywall, tile-setting, carpentry, all necessary labor materials, permits etc. I am sorry if you felt I was "quizzing you", however, I sincerely question the quote you received for $4K. We’ve been in business for 34 Years, hold multiple unrestricted Contractor Licenses, and are Registered Home Improvement Contractors. Additionally, we hold multiple specialty certifications and continually take classes for all aspects of our trade. We have an A+ rating with the BBB. We have been awarded the Torch Award for Marketplace Ethics. We have received the Guild Quality Guild-Master Award for Customer Service as well as the Angie’s List Super Service award and multiple Reader Raves “Best Of’. So, I’m sorry if I take offence to your off handed comment “What a joke” or “They live in a bubble”. I do wish you the best with your bathroom remodeling project. Sincerely -JoeService Provider Response
[Member Name Removed], It was a pleasure working with you on your kitchen remodeling project. Thank you for your kind words and positive review. I also was very pleased with the before and after results! You selected some really awesome materials, and I feel it completely modernized the look and feel of the kitchen. I am sorry to hear about the grout mess left by the tile setters. I will absolutely replace the outlet you mentioned. Thank you againService Provider Response
Thank you very much for your review of Interstate Custom Kitchens. It was a pleasure working with you both to create your beautiful kitchen. Please let us know of any future projects we may be able to assist you with. Thank YouService Provider Response
Thank you so much [Member name removed], working with you and S was a lot of fun!! I love the materials you selected, and especially the leather finish granite. I am glad we were able to reconfigure the layout and make things a little more user friendly. You and [Member name removed] brought wonderful suggestions and ideas to the table. Don’t worry about the change of the paint color, it is not the first time that has happened, I’m sure it won’t be the last, the important thing is you love it when it’s all done, and I’m glad to know you do!! Enjoy your new Kitchen!!!Service Provider Response
[removed member name], I did give you an estimate in Sept 2014. I am sorry you feel our company deserves a “D” because we declined to take-on your project. I had stated early on in the process that this was not the type of job we typically do; and once another contractor was introduced for a large portion of the project I had great concerns about the coordination, scheduling, and management. I tried to explain we take on complete projects; and not piece-meal jobs. It was never about the finances, or profit, it was always about ensuring a happy client. When I called to discuss your experience I was promptly hung up on. I believe we display Great professionalism; unfortunately, sometimes that means not accepting a job which we feel is not a good fit for our company. I would like to repeat what I said to you that night when you followed me out to the driveway “wouldn’t this world be a better place if all contractors were willing to say No, when they knew upfront the job was not a good fit for their company or for the client”.Service Provider Response
[removed member name], It was a pleasure working with you. I am quite proud of the finished project. The design elements we came up with were great. I hope you enjoy your new kitchen for many years to come. As always, we are a phone call away if you need anything. -JoeService Provider Response
[Name removed] Thank you so much for the review it was nice to see you are still enjoying the project. We also appreciate you sharing your experience with us to others by posting this review. Thank you again and please call if we can be of assistance in the future. Jim Y. (president)Service Provider Response
Thank you for the feedback. It was a pleasure to meet you and discuss your kitchen remodel project. I hope things went well, and if we can be of service to you in the future, please, do not hesitate to give us a call. Thanks AgainNA