Get matched with top gas log pros in Chelsea, MA

"Very responsive and professional. Provided me with a couple of options to choose from."

"Once again, Vinny was excellent. Was honest and upfront with me about the work that needed to be completed. Would hire again."

"We had a lot of water coming in through our foundation and starting to make it very unsecure we hired advanced solutions Boston to take care of the work. They came into with their specialist team. They were great they talked to us all the way through the project from start to finish they were so easy With any concerns we had to approach them and discuss it. I would definitely hire them again. They don?t make an absolutely amazing finish and we haven?t seen any water or diamond since many. Thanks Richard and family."

"I can’t say enough 5 Star work. The estimator John came out the same day. I know that’s unheard of! Then they started work within 8 days of signing the quote. Quality of work, great speed & phenomenal communication couldn’t be happier! Chris from Reading "

"We recently had a new paver patio installed by Primary Masonry and Construction, and we couldn’t be happier with the results. From start to finish, the experience was smooth and stress-free. We worked with Finn, who was incredibly kind, patient, and knowledgeable. He took the time to answer all of our questions—no matter how big or small—and made sure we felt confident and informed throughout the entire process. The quality of the workmanship is outstanding, and the finished patio looks even better than we imagined. If you're looking for a reliable, professional, and customer-focused company, we highly recommend Primary Masonry and Construction."

"At the beginning it seemed that Chimney USA would have the expertise to complete the work well. There were some waiting on parts, that wasn’t a big problem at the time because I wanted it done right. The estimate listed that they would remove the front stone work to be able to get to the steel box fire box for removal and install new steel firebox, then replace all the stone work. Neither one of these parts was done. The 4 metal vents weren’t removed and replaced, the ash door was not installed. There seemed to be a problem figuring out how to get the steel firebox manufactured and to have it installed. The steel firebox was needed so that the side heating vents in the fireplace would work to bring heat into the room. As time went on, there was no resolution to get the firebox and install it. Very frustrating. I finally made the decision to just build the firebox using firebrick. This was a mistake now because there is no exchange of heat for the room vents now. We agreed to have grey firebrick and they installed a grey “cement” (not a fire brick and wouldn’t stand up for the heat of a fire) brick and the installation wasn’t complete to seal off the firebox. The masons didn’t seem to know what they were doing. This would mean that smoke would fill the room. I texted, sent photos, and sent a video of the issues and Chimney USA decided to send their masons back out the next day to fix this problem. This time they didn’t have the grey firebrick, but only red firebrick. They removed the grey “concrete” bricks and installed the red firebricks. None of the workers spoke English which made communication difficult. They had to use a translation app on their phone to communicate with each other. The masons didn’t understand that the firebox had to be completely sealed off so smoke wouldn’t enter the room. Finally, that firebox was complete, but not what I was expecting. The ash door was never found to fit my opening and never installed. The rock face removal and steel firebox was never completed. Those costs were far more expensive than just building the brick firebox. Their cost for the custom stone removal and install of the face of my fireplace was estimated at $3,200 and the steel firebox with damper was estimated at $2,135. Total of $5,335. This was taken off Angi on what it should have cost just to do what they did which was to remove the steel firebox and build a brick firebox. “How Much Does Firebox Repair or Replacement Cost? [2024 Data] Normal range: $160 - $750 Firebox repair or replacement costs $455 on average, but it can cost between $160 and $750, depending on the project's scope and details.” Based on this I’m being charge almost $5,000 for work not complete. This should have been adjusted based on the work complete and the estimate scaled down to represent the job completed. They want me to pay the whole original estimate. I contacted Chimney USA to say that the bill needed to be updated with a lessor amount based on the final work, but they didn’t respond, except to keep sending me the same estimate bill to be paid in full."

"Made an appointment by clicking a link on Facebook. It was very convenient and easy to use. Steve im'd me right back to confirm the appointment. He was a bit late, but had im'd me 1st thing in the morning to let me know. he diagnosed the issue in 5 minutes and fixed the issue. He cleaned the unit, tested for carbon monoxide, picked up his equipment, and was gone within an hour."

"Nightmare experience with this shop. Paid almost $5000 for a gas fireplace insert including installation. At the appointment almost 2 months later, the installers came but did not set the gas fireplace up safely/correctly (my plumber told them) and then left to go to another job, leaving mine unfinished. Barry ran my credit card through for the final (third) payment, after failure 1st visit, without my permission when the fireplace was not safe or useable. The second time the installers came, they did not call or page my plumber as had agreed upon. The installers took a sledgehammer to the top of the chimney damaging the crown and the top few rows of bricks of the chimney. Instead of fixing the liner which needed to be near the top of the chimney, they shortened the chimney! Put a top on that was clearly used as it was dented and rusty, not new. Barry was rude and did not return my calls or emails. Barry left the installation with damage and unfinished. I had to hire a professional mason for thousands of dollars to repair the damage and finish the installation. Worst home improvement experience in 35 years I have owned my house."