MasonWorks LLC

Masonry, Pavers and Hardscaping, Stone and Gravel,

This pro has maintained an average of 4.5+ stars throughout their time with Angi.

About us

MasonWorks specializes in design and construction of all types of stone and brick patios, walls and walkways, steps, decks and porches, outdoor kitchens and water falls, garden and retaining walls. From the first consultation to the final touches of each job, you will be in excellent hands. With more than three decades of experience, MasonWorks will assist you in every stage of the project, from materials choice to furniture selection. Your dream of owning an elegant and relaxing backyard retreat can become a reality. Family owned. Additional contact name - Jeff Souza. Additional e-mail - jeff@masonworks.me. Angie's List Award winning since 2009. Additional area served- Boston Metro, North sure and West

Business highlights

36 years of trusted experience
Family Owned & Operated
Emergency Services Offered
Eco Friendly

Services we offer

Design & Construction - Outdoor Stone & Brick Work, Driveways, Parking Lots, Patios & Walkways, Walls & Stairs, Interior & Exterior Waterfalls & Water Gardens, Landscape Design, Lawn Care, Seasonal Maintenance Programs, New Lawn Installation, Shrub & Flower Bed Care, Irrigation Systems, Spring & Fall Cleanup, Snow Plowing & Removal.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

5%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.8589 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
90%
4
3%
3
2%
2
1%
1
4%


Rating CategoryRating out of 5
quality
4.9
value
4.6
professionalism
4.9
responsiveness
4.8
punctuality
4.9

Filter reviews by category

Showing 1-25 of 589 reviews

Donna M.
09/2024
5.0
masonry
  + -1 more
I am extremely satisfied and pleased with the work done by Mason works! The communication was excellent and the team of workers were efficient and respectful of my property. The new front porch is beautiful and definitely has increased the curb appeal of my home. I would definitely recommend Masonworks!
Description of Work: Stone front porch and columns moved and rebuilt. Walkway demolished and replaced with pavers

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Allison S.
08/2024
5.0
masonry
  + -1 more
They did a wonderful job. The team was professional, careful, worked hard every day, finished on time, and the end result is excellent. Bruno was also responsive and a great communicator. We will be looking to hire them again in the future.
Description of Work: We hired Masonworks to remove an old deck, build a large new patio, build a small wall, and a step, grade our yard, and add drains and a swale for water drainage.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Glover T.
05/2024
5.0
landscaping
  + -1 more
Masonworks did an excellent job! The workers on site were responsive and courteous. The work was completed efficiently and carefully. The end result is beautiful. Bruno takes great care of his customers.
Description of Work: Dug up the topsoil in our large side yard, put down a layer of clean loam, placed grass sod. Built a walkway with granite steps and pavers. Repaired our chimney in our basement.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Bob H.
05/2024
5.0
masonry
  + -1 more
As usual, Masonworks did an excellent job on a difficult project. I can't recommend them highly enough.
Description of Work: fix open spots in the home's original foundation (rocks) and lay a new rat floor in a crawl space.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,500

Jongwoo L.
12/2023
5.0
masonry
  + -1 more
Writing a review about 2 years later, installed new steps and foyer. The work is beautiful, it has held up during the winter without problems. They were able to accommodate some last minute changes without too much fuss.
Description of Work: Installed new steps and foyer

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$13,000

Elizabeth S.
10/2023
5.0
hardscaping
  + -1 more
Wonderful experience. Finished product is beautiful. Almost a shame to park over it! Great team; knowledgeable and helpful. Would hire again.
Description of Work: Replacing asphalt with driveway pavers

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Tara M.
07/2023
5.0
hardscaping
  + -1 more
Bruno, Junior, Sebastian, David, and the team are honest, professional, and all around fantastic. We had a patio build (including retaining walls), grass removal (replaced with mulch), sod installation in front, and more - which they executed for us in Malden. Given the rain, the project took about a month to complete. Communication was great throughout the project and the end product is better than we thought it would be. Not only did they get the project done, they accommodated us regarding some cosmetic issues we asked them to address, which they did in a timely manner. Highly recommend.
Description of Work: Patio build (including stone steps and retaining walls), grass removal (replaced with mulch), ledge removal prior to sod installation, weed/brush removal, sod installation, etc.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$48,000

Raymond G.
05/2023
5.0
hardscaping
  + -1 more
Bruno and his team were responsive and very detailed. We’re happy with the patio and highly recommend!
Description of Work: Leveling an area, installing a patio

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Marisol Negron N.
02/2023
5.0
concrete repair, flooring contractor, masonry, remodeling, pavers, gravel, hardscaping, basement remodeling, patios
  + 6 more
I have hired MasonWorks three times in five years to do various jobs: rebuild a retaining wall, build a patio (on a hill), and finish our basement. Their professionalism, expertise, approachability, work quality, and aesthetics of the final product were exceptional. They may be on the upper level of estimates you receive, but they are very thorough with the estimate and there were never any surprise. And, as important, they are well worth it.
Description of Work: basement finishing; patio; retaining wall

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100,000

David S.
11/2022
3.0
driveway pavers
  + -1 more
I have used Mason Works on a previous project in 2017 (new stone wall and front step repair) and was very happy with their work. This project was to replace driveway including matching previous stone wall, add granite curbing to right side and complete replacement of existing asphalt. Stone wall is great, granite curbing is great but does not fully match in size or color (they explained that this is typical when ordering granite) and driveway really is just OK. They use a more course asphalt mi than you'd typically see and they explained that it lasts longer. My issues with driveway: • Driveway not evenly smooth, quite a few rougher spots • Section on side of driveway that you can see it's not evenly rolled • They said to wait 5 days to park on it and I waited 3 weeks instead but there are several tire marks already from parking on it
Description of Work: Complete driveway replacement including stonework and asphalt

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
3.0
responsiveness
4.0
punctuality
5.0

$24,000

David C.
09/2022
5.0
masonry, pavers, gravel, hardscaping
  + 1 more
Masonworks did an excellent job. The crew was friendly and hard working, and was able to quickly accommodate an end of job change.
Description of Work: Replace asphalt driveway with pavers and rebuild retaining wall

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro

Response from MasonWorks LLC
Hello [Member Name Removed], It was a pleasure working with you on your project. Enjoy your new driveway it looks fabulous. Thanks a lot

Sean C.
07/2022
5.0
irrigation systems, masonry, hardscaping
  + 1 more
These folks completed this work quickly and did an excellent job. The team was super professional and answered all our questions during the project. Providing better design ideas as issues came up during installation.
Description of Work: Pavers replaced on two patios and basement door retaining wall replaced

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from MasonWorks LLC
It was a pleasure working with you on your very important backyard project and we are very glad to hear your complements. Our goal is to achieve 100% customer satisfaction even know it may be impossible on certain occasions but it’s our goal. I hope you and your family enjoy your new backyard patio and contact us for any future project. Best of luck to you and your family. Regards

John S.
07/2022
5.0
masonry, foundation repair, hardscaping
  + 1 more
I worked with Masonworks in May 2022 on a big project to completely re-do my patio around my inground pool, driveway wall, and two sets of steps. I had a great experience from start to finish, primarily working with Bruno as my main point of contact. I’m a first-time homeowner who was taking on my first significant project at the house. I asked a lot of questions before I decided to partner with Masonworks on the project and Bruno was consistently helpful, timely, and patient in his responses. The project required coordinating with a fence installation company, as I was also putting up a new vinyl fence around the patio. Bruno came onsite a 2nd time before we signed our contract so he could meet with the fence company and make sure everyone was aligned on the plan. Also, I was allowed to go into their office in Woburn to see the pavers in person before finalizing my choice, which I appreciated. The work started on time and progressed as expected, which was important to me due to the coordination with the fence company and trying to keep the whole project on track. Bruno’s crew was respectful of the property and did a great job with the project. Towards the end of the job, Bruno and I did a walkthrough together and created a final punch list. His crew addressed all of the items on the punch list and the patio looks great. We received a lot of compliments from our neighbors while the patio was being constructed (it was visible to the whole neighborhood before the new fence was installed). I would definitely go with Masonworks again for future projects.
Description of Work: Patio, driveway wall, and two sets of steps

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from MasonWorks LLC
Hello [Member Name Removed], It was a pleasure working with you on your very important backyard project and we are very glad to hear your complements. Our goal is to achieve 100% customer satisfaction even know it may be impossible on certain occasions but it’s our goal. I hope you and your family enjoy your new backyard patio and contact us for any future project. Best of luck to you and your family. Regards

Jyrki A.
06/2022
1.0
excavators, lawn service, masonry, pavers, gravel, marble & granite, foundation repair, hardscaping
  + 5 more
This project and the results were overall a great disappointment to us. Masonworks completed the retaining wall in only a few days, but it also turned out to be a rush job riddled with mistakes and problems. There are apparent code violations in the stairs they built. Granite caps were of small pieces, look shoddy. According to the contract Masonworks' rock-wall material was supposed to "match" with stone used elsewhere in our property, but it then turned out they actually used much lower quality rock with very high iron content that is now bleeding rust. Our driveway asphalt was very badly damaged. And the list of items that dissatisfy us goes on. It took a while until we became aware all the problems. We have since made several efforts to contact them (in many various ways) and resolve the matters, but their responses are belittling, aggressive, and offensive. They just call you crazy, the most terrible customer ever, accuse you of "contractor harassment", accuse you of non-payment (we paid it all on time), whatnot. The cost of having Masonworks' job fixed by someone else will be in five figures.
Description of Work: New retaining wall and stairs

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
2.0

$23,000

Response from MasonWorks LLC
Would you stop making false statements about your project. No one ever claimed about not getting paid. You called the police on us while we were performing our job. Followed the very detailed contract as it was written and specific for the stone wall, stairs. Your wife was asking to do more every day and thinking was everything was for free and didn’t want to pay for the extra. Your driveway was bad before we started the project and you were expecting to get new driveway if you only paid to get the wall done. No one ever called you crazy. We do respect all of our customers.

Katherine C.
06/2022
5.0
masonry
  + -1 more
Everything about my experience with Masonworks exceeded my expectations. From the very first moment of contacting them through Angi's list through the completion of the project, I was 100% pleased. The communication up front about the project was timely and professional. The people who came on site took incredible care to not damage our existing landscaping while working VERY QUICKLY to complete the project. The finished results are absolutely stunning. I am beyond pleased with this entire experience and would HIGHTLY RECOMMEND this company to anyone.
Description of Work: Replacement of brick front steps

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$9,000

Nathan S.
06/2022
5.0
decks, masonry, hardscaping
  + 1 more
We hired Masonworks, LLC to replace our front stoop and front walkway and they did an amazing job with the project from start to finish – professional and high quality work completed in a timely manner. Very responsive to answer any questions or concerns, took care of everything from permits to clean-up, and their crew worked non-stop to get the project done to give us a beautiful new front entrance to our home. Definitely would use them again.
Description of Work: Replacement of brick porch/stoop and walkway pavers

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from MasonWorks LLC
Thanks a lot It was a pleasure working with you

Jim A.
02/2022
5.0
decks, remodeling, chimney repair, home remodeling
  + 2 more
Jeff Souza and the entire crew of Masonworks are great. We have had Jeff work on a number of our projects over the years at our home and have always been very satisfied by the scope of the project, the management of the project, and the finished product. Highly recommend Masonworks and happy to provide this testimonial.
Description of Work: Remodeling - Kitchen & Bathroom
Rating CategoryRating out of 5
Yes, I recommend this pro

Gary S.
02/2022
5.0
concrete repair, masonry, patios
  + 1 more
They replaced our large stone from wall that was crumbling along with adjacent concrete. They had a competitive price and were able to fro the job months before anyone else. They did an excellent job in a reasonable short time. Very happy with the results; I have also used theme for a patio and crushed stone walkway with the same quality. They are highly recommended
Description of Work: repair stone wall

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$9,000

Juan B.
01/2022
2.0
concrete repair
  + -1 more
Job was okay, but transparency and communication on pricing was disappointing. I recommend that if you hire these guys either be prepared to pay more than quoted or have them be very clear about the total cost of the project to avoid surprises at the end.
Description of Work: Outdoor kitchen

Rating CategoryRating out of 5
quality
3.0
value
1.0
professionalism
2.0
responsiveness
3.0
punctuality
3.0

$14,000

Response from MasonWorks LLC
Clients statement is a pure lie. We have a signed proposal with a set size for the kitchen and a set price for it. The description of the project is meticulous. The finished product is absolutely amazing. When the execution of the project was to be done I was away in vacation. Bruno, my business partner was there as he is the on site person. Client told Bruno that he had an agreement with me to make the kitchen 40% bigger. Bruno did believe him and made the kitchen larger. When I was doing the reconciliation for the project I noticed we lost money. I looked at the supplies and I noticed what happened. I then sent the client an invoice for the extra work done which he requested. After the exchange of some emails he wrote me: “I will leave a great review.” Well he left it but it is not truthful. We would never ask or even imply that any of our clients should extend or enlarge the project. We would never solicite. We respect our clients and will always be professionals.

Jack D.
12/2021
5.0
decks, woodworking
  + 0 more
We searched a long time for the right contractor for our front railings. Jeff and Riccardo were fantastic. They provided detailed estimates and were able to answer all our questions. They also adjusted on the fly and we able to make a custom solution for us with beautiful wood railings with aluminum balusters. We've gotten multiple compliments from friends how sharp it looks. We have two small kids and were very concerned to be going into winter without railings (we are 33 steps from the street). Jeff was able to squeeze us in before the end of season. Riccardo and his team were out in the freezing temps finishing the railings. Everything came out great; communications were smooth throughout; and cleanup was perfect. I'd highly recommend this company - we plan to use them for home improvement projects in the future.
Description of Work: Railings for front porch and stairs

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jon W.
11/2021
5.0
masonry
  + -1 more
Very well, work was done in a timely manner and had high quality/attention to detail.
Description of Work: Indoor stone fireplace surround and hearth

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

Response from MasonWorks LLC
Thanks a lot It was a pleasure working with you

Marisol N.
11/2021
5.0
concrete repair, masonry, pavers, gravel, hardscaping, patios
  + 3 more
Masonworks did a fantastic job building a patio on my back yard into a hill. They completed the work as scheduled, the workmanship was of the highest quality, and the aesthetics of the patio are breathtaking. We've had neighbors walk over just to compliment us on the patio. Masonworks may be more expensive than other contractors, but there work speaks for itself.
Description of Work: Patio built into a hill

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Marisol N.
11/2021
5.0
concrete repair, masonry, pavers, gravel, mudjacking, hardscaping, patios
  + 4 more
Masonworks did a fantastic job building a patio into the hill of the backyard. The patio was completed according to schedule, the workmanship was exceptional, and the patio itself is not just functional but absolutely beautiful. Neighbors have walked over just to comment on how great it looks.
Description of Work: Patio built into a hill

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from MasonWorks LLC
Thanks a lot It was a pleasure working with you

Michael S.
08/2021
5.0
concrete repair, hardscaping, patios
  + 1 more
MasonWorks was taking over for a contractor who had run out of steam in mid-project, so it was challenging for them...and there were details left un-addressed by the original contractor. They showed up with the right number of people, then they said they'd show up. They immediately identified design issues, and solved them on the spot (a poor layout for the fire pit, and no border design). They free-handed a beautiful layout for the fire pit, and suggested a really nice border design. The job was started on a Wednesday morning. It rained like crazy on Thursday, and they finished Friday. This was after months of playing footsie with my previous contractor. The solved my problem, and left me with a gorgeous patio...quickly and professionally. They also stayed past 5:00 on the last day to get the job done quickly. So, smoothly done.
Description of Work: New patio and fire pit

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10,000

Response from MasonWorks LLC
Great working with you. Enjoy it

Richard F.
08/2021
5.0
concrete repair, hardscaping, patios
  + 1 more
From quoting the job to finishing up the team was super friendly and professional. They checked in several times to make sure we were on the same page regarding the layout and made excellent suggestions. After completing the masonry work they brought in loam which they graded very neatly and seeded with grass seed.
Description of Work: patios and sidewalks

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$33,000

Response from MasonWorks LLC
I’m glad you’re happy with the end result. Enjoy it.

Contact information

83 Altamont Ave, Melrose, MA 02176

http://www.masonworkllc.com

Service hours

Monday:
6:00 AM - 6:00 PM
Tuesday:
6:00 AM - 6:00 PM
Wednesday:
6:00 AM - 6:00 PM
Thursday:
6:00 AM - 6:00 PM
Friday:
6:00 AM - 6:00 PM
Saturday:
8:00 AM - 1:00 PM


Licensing

Bonded

Insured

Licensed*

Trade License Number
CS 076715
Trade License Locale
Massachusetts
Trade License Authority
Massachusetts: Contractors - Public Safety

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Masonry,
Pavers and Hardscaping,
Stone and Gravel,
Concrete Pouring and Repair,
Patios,
Landscaping,
Snow Removal,
Decks and Porches,
Asphalt Driveways,
Excavating,
Foundation Repair,
Marble and Granite

FAQ

MasonWorks LLC is currently rated 4.8 overall out of 5.

Monday: 6:00 AM - 6:00 PM

Tuesday: 6:00 AM - 6:00 PM

Wednesday: 6:00 AM - 6:00 PM

Thursday: 6:00 AM - 6:00 PM

Friday: 6:00 AM - 6:00 PM

Saturday: 8:00 AM - 1:00 PM

MasonWorks LLC accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, MasonWorks LLC offers free project estimates.
Yes, MasonWorks LLC offers eco-friendly accreditations.
No, MasonWorks LLC does not offer a senior discount.
Yes, MasonWorks LLC offers emergency services.
Yes, MasonWorks LLC offers warranties.
MasonWorks LLC offers the following services: Design & Construction - Outdoor Stone & Brick Work, Driveways, Parking Lots, Patios & Walkways, Walls & Stairs, Interior & Exterior Waterfalls & Water Gardens, Landscape Design, Lawn Care, Seasonal Maintenance Programs, New Lawn Installation, Shrub & Flower Bed Care, Irrigation Systems, Spring & Fall Cleanup, Snow Plowing & Removal.

Contact information

83 Altamont Ave, Melrose, MA 02176

http://www.masonworkllc.com

Service hours

Monday:
6:00 AM - 6:00 PM
Tuesday:
6:00 AM - 6:00 PM
Wednesday:
6:00 AM - 6:00 PM
Thursday:
6:00 AM - 6:00 PM
Friday:
6:00 AM - 6:00 PM
Saturday:
8:00 AM - 1:00 PM