Best boiler installation pros near Berlin, MA

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"He was timely, professional and responsive. He clearly knows the technical aspects of the trade and provided us with a lot of information about the equipment he would be installing and how it would work with our existing ductwork.  We did not care for his sales approach because he tried to sell us on things we did not ask for and did not need.  He tried to sell us on a humidifier for the system which we really don't need because we live right by the ocean where it is quite humid year round, even in the winter. Adding humidity to our house could cause problems with mildew or mold.   He also tried to sell us on replacing our hot water tank for a more efficient model even though ours is only 5 years old.  We got the feeling that he was trying to pack as much sales onto the heat loan program without really thinking about the customer's specific situation, and that put off me and my husband from wanting to work with him.  At the end of his sales presentation he decided on the spot he would give us an unspecified discount.  We did not like this high pressure sales tactic.  We had not received other quotes yet so we declined to decide on the spot.  He emailed us a couple days later offering a 10% discount if we decided by a certain date a couple days later.  We decided to wait beyond that date so we could get more bids.
Joe's quote was $2000 higher than a quote from another installer who has equally good reviews on Angies list.  Both quotes were to install the same equipment, however the second installer included the cost of converting two unused ducts into returns and installing a pass though in a ceiling to help balance our system.  I shared this information with Joe, and he responded by saying he would beat their price by $100.  It goes to show that it pays to shop around. 
As Airco's good reviews on Angies list attest and my interactions with him, I am sure they would do quality work, but my husband and I were totally put off by his sales and pricing approach and did not want to work with the company as a result.

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"I'm a deep value oriented consumer and this guy is one of the best contractors I've come across for the money. Why would you want to pay for the administrative and marketing costs which comes with the fees charged by the big box guys. D-Day is a true professional and a master craftsman at his work. I've hired him to replace a water heater, install a dishwasher and washing machine, as well as miscellaneous plumbing repairs with exemplary results. I wouldn't even consider looking elsewhere."

"Not easy finding an HVAC company willing to install a gas steam boiler. These guys did it all and did it well, removing the old oil burner and oil tank, installing a Weil McClain boiler including steam piping and hot water, installing gas piping, electrical and plumbing, including all inspections, even leaving me a temporary hot water heater until the furnace installation was completed. They fully accommodated my schedule as well. The town electrical inspector who came after installation was complete confirmed their good reputation."

"We needed a new faucet installed and a toilet repaired. It was easy to book an appointment and Matt was on time. He was very professional. He has great customer service skills and he did the work in a couple of hours. We definitely will use Milltown Plumbing again."

"I am absolutely thrilled with Domination's Service.  A highly skilled plumber (today Tristen) comes quickly, determines exactly what the problem is, recommends the best products to solve the problem, then the service manager calls with pricing so there are no surprises, and Tristen does an excellent job of fixing the problem and installing new products.  I have had this company come a couple of times and I am always completely satisfied with the excellent work they do.  I highly recommend Domination."

"Installed central heat pump system on time with no issues. Technicians were professional and did a great job. Great communications from proposal through installation phases of project. Highly recommended."

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"Scott has done both residential and commercial work for us. He's quick to respond and has always done great work for us. He has quickly become our go to plumber for anything that we need!"

"I am totally pleased with the work ethic and quality of Mike's work. This project took several weeks, and he met all his committed dates. The care and quality of his work on my full boiler and indirect tank replacement was excellent, including piping, fitting and pump placement. He then took a lot of time describing how the system works, and I couldn't be happier."