D.R. O'Keefe Plumbing

I had an install of a water heater, installation went well and I was satisfied albeit a bit surprised at the 3k cost. The installation occurred in June '23, fast forward to March '24 no hot water, I found if I bang the back of the thermostat it would trigger and I'd get hot water, contacted DR O'Keefe and was told he'd get the warranty replacement, I waited 7 days with no contact until i finally reach out, immediately responds and says I need to contact the manufacture to get a replacement or pay for a new thermostat out of pocket, after sitting on hold with the manufacturer for 15 minutes I finally hung up and just ordered it myself as at this point I had no hot water and no assistance from the company I paid $3000.00, less then 9mths before, so i took care of it myself.

Don did very nice job installing hot water tank. But he did not respond post installation questions and completion. We asked him to come back for small fixtures installation and still waiting on his response. Thank you!

Don did a thoroughly professional and excellent job. The water heater was ordered quickly and installed promptly. He was thoughtful and friendly. His clean-up after the installation was meticulous and complete. I have his business card nd will not hesitate to call on him for all my plumbing needs in the future.

Professional, on time, and courteous.

Great, communicated well, personable, great work!

Very responsive and efficient. Showed up when he said he would. Would not hesitate to use again!

Quick response Very professional

Friendly and down to earth, gave me tons of options in my estimate and provided quick and detailed work at a great price.

I would highly recommend Don. He did an excellent job installing a Navien heating system. There was a defective part that Don took care of immediately. No problems with the system after that which was about 10 months ago.

In a time where it is hard to find Plumbers, Don really came through and worked with my schedule. Listened to what I wanted to accomplished and did exactly that.

Don was great to work with. He was responsive to my questions and concerns. He installed my boiler quickly. Price was very reasonable

Easy to work with. Good communication

Responsive to planning questions. Understands urgency and manages his customers based on need. In our case urgency was not critical, but they worked around our schedule and delivered a sound installation/product

Great price and installation but be patient. All the trades are very busy.

He is the most dishonest person I ever met in my life. I sent him a check 2 weeks later he called he said he never received it, I sent him a another check He cashed both of my checks and when I called him he said he has to wait until he gets clear from his bank. That took 10 days than he said he mailed the check to me I never received it. I called him a week later he said he was coming to finish the job and he decided to bring the check with him In the mean time I have been waiting a month . He came in but he made the problem worst and he took $200 from me . Now I lost total $575 and my faucet is not fixed Never hire him !!!! Terrible job and terrible company

Did a great job. Very efficient work. Would highly recommend them

The kitchen was also renovated as well, new gas stove, sink, disposal, and dishwasher. A lot of plumbing work was required. Don and Ryan did a great job and all for a reasonable cost. They showed up when they said they would and completed the work also on time.

Don is very responsive and communicative. He does good work in a timely manner. I highly recommend.

Don is personable, knowledgeable, professional, honest and reliable. Highly recommend his services.

Very professional, on time, answered all my questions. Awesome cleanup.

Don does great work. I used him for remodeling and installation.

Quick response.Great work. Done on time. Great value. We would highly recommend D.R.O Keefe Plumbing!

Don takes pride in his work and strives to satisfy the customer. Very responsive and will use him again if I need any additional work done.

Don is very responsive and honest with his commitment. I feel trust in him for taking care of my home projects.