Get matched with top boiler installation pros in Ashfield, MA

"Very professional will call them again should i need another plumbing job"

"Brady and Casey are an awesome team. They came a long distance when the locals couldn't or wouldn't. They're friendly, extremely knowledgeable and if they were closer, they would be our regular furnace experts!"

"Very well, the tech was very polite, explained and showed me everything he was doing, took pictures inside the ducts to show before and after . Would definitely hire again."

"I am very pleased with the work received. I even had a question for Bob about how far down the stump would be ground (6-8in) which is ideal as we hope to install a driveway in that location shortly. The price was right, the individuals polite and courteous and the execution perfect. I would recommend Bob Walton if you need a stump ground."

"Excellent communication by phone and in person. Knowledgeable and helpful regarding my questions & concerns, and their explanation of the work. Service done within two days. Technicians efficient, neat, and mindful of my home & property. I'm very satisfied with the work that was done...replacement of overlong flex duct with rigid pipe and short flex pipe."

"The owner and customer service manager were both very responsive to issues raised during the installation of the system. They did everything they could to make sure I was a satisfied customer. The reason I could not give they company A's in the areas of quality and professionalism was the number of issues that needed to be raise during the installation and items they did not check out prior to leaving after the installation.
This company was chosen to install the system was because their quote was the most feasible placement of the oil burner, oil tank, vent system, and hot water tank received. Their price was comparable to other quotes.
This new system was purchased using a zero interest loan sponsored by the local electrical utility. Work was started after a credit check was run and an initial deposit was paid for items not not covered by the loan. The lead installer was knowledgeable and made me comfortable as the work started. We reviewed the work that needed to be done and work commenced. A team of four people began the install.
The first "issue" arose when they began to connect the hot water tank using 1/2" copper pipe. The previous system was connected to the house with 3/4". When this was brought this to the attention of the lead installer he was quick to call the office and get the needed materials and the water system was attached as requested with 3/4" pipe.
During the process of connecting the new heating system to existing piping, one of the workers incorrectly connected two pipes together and cause a water leak which damaged some materials in storage shelves. The owner was quick to compensate for the damaged materials.
At the end of the second day of installation the system was checked out and the workers left.
Soon after the workers left we discovered there was no hot water. The new system had a locked water mixing valve above the hot water tank. It was set to 70 degrees. I could have called the company, but chose to look up how to unlock the mixing valve and adjust to supply hot water to the house. I was able to adjust the mixing valve which allowed the tank to supply hot water to the house.
The installed heating system was a two zone system. Later that first evening one set of rooms were getting cold while the other set of rooms were getting hot. Upon further examination I determined the thermostats were reversed. After switching the two thermostat connections at the oil burner the room temperatures returned to desired temperatures.
When the hot water tank was first pressurized no water leaks was observed, however, during the next few days, a number of leaking joints were identified. A different employee install the plumbing of the hot water tank. It took another employee to arrive and take apart and reconnect the connections to stop all the leaks. I was told that the pipes were not adequately tightened at the first install. To the company's credit response time to my report of leaks was fast.
Two bills were received from the company for parts and labor to fix the water tank leaks. I called the owner of the company and the charges were reversed.
A few days later I noticed the circulator pump to the hot water tank was running and the boiler temperature was low. The house was not calling for heat. After some research I found that the boiler control unit was not set for an indirect water heater. So as long as the house did not call for heat, the oil burner did not turn on to supply heat to the hot water storage tank. The position of a switch in the control unit needed to be changed. Once changed the burner turned on supplying heat to the hot water storage tank.
The exhaust for the oil burner is out the side of the house using a power vent system. A few days after the install, I realized that the venting fan was running for an extended period of time (approximately 11 minutes) after the oil burner shut off. After reading the manufacturer literature, manufacturer recommends the vent fan to run for a period of 3 to 5 minutes after the oil burner shuts off. The run time of the vent fan was reduced from 11 minutes down to the 3 to 5 minute period as the manufacture recommends.
The oil burner purchased included a control unit that can be adjusted to provide increased energy efficiency. This feature was discovered as part of reading the control unit manual to solve the water heater - oil burner problem (see above). The company left the system where the control unit did not provide any added efficiency. After experimenting with the efficiency setting, a "good" trade-off has been reached between oil burner responsiveness and the house need for heat.
A few weeks after the install, the fire department came out the inspect the system. The system failed the inspection. The oil burner exhaust flue was within 18"  of combustible materials. Board needed to be installed above the flue pipe where the wood  floor joists were withing the 18" of the flue pipe. The company was quick to respond to the situation.
I am extremely happy with the new heating system, power vent, and hot water storage tank. I would have preferred not to have raised the issues and work thru the problems I had to with the install and start-up of the system. It is important to me to be associated with a company that will work thru issues and problems to satisfy the customer.
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"I called Ambient in the morning to have them come over and look at my 3 year old Fridigaire Furnace that was making a loud clunking sound. They sent someone over the same day to look at the furnace. The tech concluded that the blower motor was bad and he called around and was able to find one. Not only did he install it, he also checked to see if the part was still under warranty, which it was!! We only had to pay for installation. The part along would have been over $800. I was extremely happy with him taking the time to check on the warranty for me and get the job done so quickly.
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"Jim did a great job. He quickly assessed the problem and then took our unit with him to work on it more. When he got back to us, the fix would have cost more than it was worth. He gave us options for a new or refurbished PC. We felt the refurbished was a good deal and chose that. He came back and set that up and we are very happy with it. He then took a look at my laptop and again took it along. He tuned it up and installed a speed upgrade we wanted. Of course, we paid extra for the new unit and upgrades, but we thought the price was very fair. Jim seemed very knowledgeable and responsive. We will definitely call him again if we need any computer services."

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keep mold from returning.  Since I have respiratory issues, it seemed a necessary expense.  They did not have the proper light on the truck so we had to reschedule the install for a week later and that appointment also had to be rescheduled for the following day.  I was very happy with the work done, though only time will tell if it really was an issue for my health problems and I certainly know it needed to be done.  I would highly recommend this company to anyone and have done so.  I am going to write it up in the condo newsletter as something all should address and have told friends and family who have any respiratory issues about having it done.  I was told they will maintain the light every two years at no expense.  My suggestion would be that when someone is interested in booking there be more information about the possibility of needs to educate the consumers involved.  Once they are in the house doing the job it is too late to compare pricing for the work. 

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"Vista installed new vinyl siding on our house and I couldn't be happier with the result. Our house looks brand new and I love the color. The communication was excellent! Every step of the project was very organized and I loved how Keith and Brian checked in every few days. The work crew was very repectful of our propery and the quality quality of work is amazing. Overall it was a refreshing, seamless experience. I would highly recommend them."