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Tom Drexler Plumbing Air & Electric
Tom Drexler Plumbing Air & Electric
Full service plumbing, HVAC and electrical contractor specializing in kitchen and bathroom remodeling. All work is performed by our trained and highly experienced technicians - not subcontractors. All Tom Drexler employees are background checked and drug tested for your protection. We are a member of the National Kitchen and Bath Association. We service residential homes, apartments/condos, restaurants and rental properties. Additional Contact - Tom Drexler. Additional Email - [email protected].
"I typically do not leave reviews, but my experience with Tom Drexler Plumbing was so poor that I feel compelled to share it in hopes of preventing others from wasting their time and money. I initially contacted the company to address a leaking faucet in a spare bathroom. I was given a vague appointment window of 8 AM to 5 PM and informed that if I didn’t answer a call prior to their arrival, the technician would not show up. When the technician arrived, he spent time criticizing the company’s hiring practices rather than focusing on the repair. He determined that a full tub and shower replacement was needed, quoting over $1,000. The work could not be done the same day, requiring me to schedule another appointment. The technician arrived late and took the entire day to complete the job, spending a significant portion of time sitting on my staircase visibly exhausted. The installation was subpar—both the faucet and showerhead were protruding nearly two inches from the wall, and the showerhead was visibly crooked. The faucet and showerhead were protruding so far out they couldn't even be caulked. My wife documented the issues with photos. She sent them to me after the tech left. I immediately called Tom Drexler, informed them of the subpar work, and requested a different technician to correct the poor workmanship. A new technician arrived the following week and made the necessary adjustments. However, within four days of using the shower, a leak developed in the ceiling of the kitchen below, and our toilet began leaking from the base when flushed—suggesting possible plumbing pressure or blockage issues. I contacted the company again and scheduled yet another appointment. Despite being given the same 8 AM to 5 PM time frame, no one showed up, and I had to follow up myself to learn the technician wasn’t coming. Eventually, another technician did visit and claimed the ceiling leak was due to "residual water" and dismissed the toilet issue. When the ceiling stain continued to grow, I called again and requested a supervisor. The supervisor came a week later, concluded that the issue wasn’t related to their work, and left without offering any solutions. Altogether, I had to take four days off work to accommodate this series of visits. I now need to hire another plumber from a different company to resolve the ongoing leak. Based on my experience, I cannot in good conscience recommend Tom Drexler Plumbing. The quality of work, communication, and overall customer service were consistently poor throughout the entire process."
Matt B on September 2025
Full service plumbing, HVAC and electrical contractor specializing in kitchen and bathroom remodeling. All work is performed by our trained and highly experienced technicians - not subcontractors. All Tom Drexler employees are background checked and drug tested for your protection. We are a member of the National Kitchen and Bath Association. We service residential homes, apartments/condos, restaurants and rental properties. Additional Contact - Tom Drexler. Additional Email - [email protected].
"I typically do not leave reviews, but my experience with Tom Drexler Plumbing was so poor that I feel compelled to share it in hopes of preventing others from wasting their time and money. I initially contacted the company to address a leaking faucet in a spare bathroom. I was given a vague appointment window of 8 AM to 5 PM and informed that if I didn’t answer a call prior to their arrival, the technician would not show up. When the technician arrived, he spent time criticizing the company’s hiring practices rather than focusing on the repair. He determined that a full tub and shower replacement was needed, quoting over $1,000. The work could not be done the same day, requiring me to schedule another appointment. The technician arrived late and took the entire day to complete the job, spending a significant portion of time sitting on my staircase visibly exhausted. The installation was subpar—both the faucet and showerhead were protruding nearly two inches from the wall, and the showerhead was visibly crooked. The faucet and showerhead were protruding so far out they couldn't even be caulked. My wife documented the issues with photos. She sent them to me after the tech left. I immediately called Tom Drexler, informed them of the subpar work, and requested a different technician to correct the poor workmanship. A new technician arrived the following week and made the necessary adjustments. However, within four days of using the shower, a leak developed in the ceiling of the kitchen below, and our toilet began leaking from the base when flushed—suggesting possible plumbing pressure or blockage issues. I contacted the company again and scheduled yet another appointment. Despite being given the same 8 AM to 5 PM time frame, no one showed up, and I had to follow up myself to learn the technician wasn’t coming. Eventually, another technician did visit and claimed the ceiling leak was due to "residual water" and dismissed the toilet issue. When the ceiling stain continued to grow, I called again and requested a supervisor. The supervisor came a week later, concluded that the issue wasn’t related to their work, and left without offering any solutions. Altogether, I had to take four days off work to accommodate this series of visits. I now need to hire another plumber from a different company to resolve the ongoing leak. Based on my experience, I cannot in good conscience recommend Tom Drexler Plumbing. The quality of work, communication, and overall customer service were consistently poor throughout the entire process."
Matt B on September 2025
ProFlow Septic & Drain Solutions, LLC
ProFlow Septic & Drain Solutions, LLC
Proflow Septic & Drain Solutions is your go-to service provider for all your septic and drain needs. As experts in septic replacement, we understand the importance of maintaining your septic systems to avoid costly repairs and replacements. Our skilled technicians are equipped with state-of-the-art equipment for efficient and effective drain cleaning services, ensuring your system runs smoothly. Plumbing problems can be a headache for any homeowner, so our team is on standby to tackle any plumbing issue you may face. Whether you need septic repair or septic inspection, we have you covered. At Proflow Septic & Drain Solutions, we understand that gas line repair is a safety concern, and we prioritize the well-being of our clients by providing fast and reliable services. With years of experience in the industry, we guarantee superior services that exceed your expectations. Trust us to take care of your septic and drain needs, and we guarantee your satisfaction.
"super fast and efficient, super flexible!"
Tim E on November 2024
Proflow Septic & Drain Solutions is your go-to service provider for all your septic and drain needs. As experts in septic replacement, we understand the importance of maintaining your septic systems to avoid costly repairs and replacements. Our skilled technicians are equipped with state-of-the-art equipment for efficient and effective drain cleaning services, ensuring your system runs smoothly. Plumbing problems can be a headache for any homeowner, so our team is on standby to tackle any plumbing issue you may face. Whether you need septic repair or septic inspection, we have you covered. At Proflow Septic & Drain Solutions, we understand that gas line repair is a safety concern, and we prioritize the well-being of our clients by providing fast and reliable services. With years of experience in the industry, we guarantee superior services that exceed your expectations. Trust us to take care of your septic and drain needs, and we guarantee your satisfaction.
"super fast and efficient, super flexible!"
Tim E on November 2024

Fayette Heating & Air || H20 Maestro
Fayette Heating & Air || H20 Maestro
Fayette Heating & Air was founded in 1971 with one man, one truck and $500. From the start, Al Melrose was committed to providing quality equipment with integrity and outstanding customer service. As a second generation family-owned business, those same values lead our company today. Fayette Heating & Air has been recognized nationally, regionally and locally for both business practices and its community efforts.
"BUYER BEWARE!!!!! This company is all about getting their $99.00 for the estimate, selling you an annual service fee and then quoting exuberant prices. Not really sure if they really care about doing the actual plumbing work. Recently gave me an estimate for a job of $500. Learned later after from another plumber that what they wanted to do was actually not correct AND should have cost no more than $250. Had I used Fayette Heating / H20 Mastero, I would have paid $600 for a job done incorrectly. At least the 99.00 I paid kept me from damaging my house further. There are a lot of reputable plumbers in Lexington. Suggest you look elsewhere"
Lesley R on August 2024
Fayette Heating & Air was founded in 1971 with one man, one truck and $500. From the start, Al Melrose was committed to providing quality equipment with integrity and outstanding customer service. As a second generation family-owned business, those same values lead our company today. Fayette Heating & Air has been recognized nationally, regionally and locally for both business practices and its community efforts.
"BUYER BEWARE!!!!! This company is all about getting their $99.00 for the estimate, selling you an annual service fee and then quoting exuberant prices. Not really sure if they really care about doing the actual plumbing work. Recently gave me an estimate for a job of $500. Learned later after from another plumber that what they wanted to do was actually not correct AND should have cost no more than $250. Had I used Fayette Heating / H20 Mastero, I would have paid $600 for a job done incorrectly. At least the 99.00 I paid kept me from damaging my house further. There are a lot of reputable plumbers in Lexington. Suggest you look elsewhere"
Lesley R on August 2024

Clog Busterz
Clog Busterz
We offer free estimates and free home inspections with any purchase of service. We are much more than your average drain cleaning 'clog busting' plumbers. We are a small, home town based company. We care about what’s best for your household and business plumbing needs. We provide outstanding plumbing services (water heaters, faucet rebuilds, garbage disposal, main water/plumbing lines) without breaking the bank. Give us a call today today.
"Josh was very professional, informative and prompt. This company was quick to respond with competitive pricing. Highly recommend and will be using again when needed."
Debbie J on September 2024
We offer free estimates and free home inspections with any purchase of service. We are much more than your average drain cleaning 'clog busting' plumbers. We are a small, home town based company. We care about what’s best for your household and business plumbing needs. We provide outstanding plumbing services (water heaters, faucet rebuilds, garbage disposal, main water/plumbing lines) without breaking the bank. Give us a call today today.
"Josh was very professional, informative and prompt. This company was quick to respond with competitive pricing. Highly recommend and will be using again when needed."
Debbie J on September 2024

Bluegrass Rooter Plumbing, Heating & Air
Bluegrass Rooter Plumbing, Heating & Air
With over 20 years of experience in the plumbing, heating & cooling industry, we are the experts you need to take care of your home or business. We handle everything from quick repairs to sewer lines to central AC. We will treat your home as we would treat our own. Give Bluegrass Rooter Plumbing, Heating & Air a call today, we look forward to working with you!
"I worked in residential construction for forty six years and retired. This company was very reasonable.Easy to work with and fast and efficient."
Wayne U on May 2024
With over 20 years of experience in the plumbing, heating & cooling industry, we are the experts you need to take care of your home or business. We handle everything from quick repairs to sewer lines to central AC. We will treat your home as we would treat our own. Give Bluegrass Rooter Plumbing, Heating & Air a call today, we look forward to working with you!
"I worked in residential construction for forty six years and retired. This company was very reasonable.Easy to work with and fast and efficient."
Wayne U on May 2024

ImproveIt! Home Remodeling, Inc.
ImproveIt! Home Remodeling, Inc.
Since 1989, ImproveIt Home Remodeling, Inc., has specialized in helping homeowners improve the beauty, comfort and energy-efficiency of their homes. Our mission is simple: to provide each and every homeowner complete satisfaction through every step of the remodeling process. We don't just stand behind our work with lifetime product and labor warranties; we strive to deliver total satisfaction and complete peace-of-mind. During our 29 years, we are honored to have been named one of the top 50 remodelers by Remodeling Magazine, and to have won 21 Consumers Choice Awards. BBB accredited with an A+ Rating, we have helped over 50,000 customers. We serve communities across Central Ohio (Columbus, Dayton and Cincinnati) and Kentucky (Louisville and Lexington). Choose Improveit Home Remodeling to transform your bathroom or save on high utility bills with our Energy-star rated SolarTech replacement windows.
"They claimed that they were finished and left nails sticking out of the wall. When I tried to call the supervisor I found out that the number was not connected. This is good customer service? I now realize that I paid to much for the sloppy work."
Sherri M on August 2025
Since 1989, ImproveIt Home Remodeling, Inc., has specialized in helping homeowners improve the beauty, comfort and energy-efficiency of their homes. Our mission is simple: to provide each and every homeowner complete satisfaction through every step of the remodeling process. We don't just stand behind our work with lifetime product and labor warranties; we strive to deliver total satisfaction and complete peace-of-mind. During our 29 years, we are honored to have been named one of the top 50 remodelers by Remodeling Magazine, and to have won 21 Consumers Choice Awards. BBB accredited with an A+ Rating, we have helped over 50,000 customers. We serve communities across Central Ohio (Columbus, Dayton and Cincinnati) and Kentucky (Louisville and Lexington). Choose Improveit Home Remodeling to transform your bathroom or save on high utility bills with our Energy-star rated SolarTech replacement windows.
"They claimed that they were finished and left nails sticking out of the wall. When I tried to call the supervisor I found out that the number was not connected. This is good customer service? I now realize that I paid to much for the sloppy work."
Sherri M on August 2025

Carter Septic, LLC
Carter Septic, LLC
Carter Septic is a family owned business that has been serving Kentucky since 2020. We take great pride in everything we do. We strive to offer the most affordable prices possible without compromising quality work. We offer septic tank pumping, water line installation, repairs, cistern cleaning, and drainage work. All we ask for is the opportunity, the results will speak for themselves. Give us a call today, we would love to help.
"Great work!"
Taylor W on January 2023
Carter Septic is a family owned business that has been serving Kentucky since 2020. We take great pride in everything we do. We strive to offer the most affordable prices possible without compromising quality work. We offer septic tank pumping, water line installation, repairs, cistern cleaning, and drainage work. All we ask for is the opportunity, the results will speak for themselves. Give us a call today, we would love to help.
"Great work!"
Taylor W on January 2023

Louisville Mechanical Services
Louisville Mechanical Services
Louisville Mechanical Services is a premier HVAC contractor the state of Kentucky. We specialize commercial boiler, chillers, pumps, custom sheetmetal, industrial piping, pumps, plumbing, building automation, HVAC installs and all the above full service. We take pride in our work and we look forward to doing business with you. Give us a call today to schedule a free quote.
"Best price compare to other companies. Easy to work with. Showed up on time and completed the project in one day! Highly recommend this company. Nice to find honesty in a company."
Amy C on December 2023
Louisville Mechanical Services is a premier HVAC contractor the state of Kentucky. We specialize commercial boiler, chillers, pumps, custom sheetmetal, industrial piping, pumps, plumbing, building automation, HVAC installs and all the above full service. We take pride in our work and we look forward to doing business with you. Give us a call today to schedule a free quote.
"Best price compare to other companies. Easy to work with. Showed up on time and completed the project in one day! Highly recommend this company. Nice to find honesty in a company."
Amy C on December 2023

Clog Busterz, LLC
Clog Busterz, LLC
Clog Busterz, LLC, provides exceptional service to Richmond, Lexington and the surrounding areas. Always taking pride in all of our services, whatever your drain clearing needs may be, you can count on our company to leave you satisfied and happy. Customer satisfaction is our top priority. We will earn your trust for a lifetime. We believe in making all clients repeat clients.
"Great service, great guy, great company!"
K T on July 2025
Clog Busterz, LLC, provides exceptional service to Richmond, Lexington and the surrounding areas. Always taking pride in all of our services, whatever your drain clearing needs may be, you can count on our company to leave you satisfied and happy. Customer satisfaction is our top priority. We will earn your trust for a lifetime. We believe in making all clients repeat clients.
"Great service, great guy, great company!"
K T on July 2025
Redesign & Remodeling, LLC
Redesign & Remodeling, LLC
We pride our company on reliability, excellent communication, integrity, and quality work. We are experts in our trade and will do our best to keep you as educated as we can on your task or project.!! FREE DESIGN CONSULTATION!! WE BRING SAMPLES TO YOU AND GIVE YOU A SAME DAY QUOTE!
"They have not been able to start the work as their schedule is full. They will start work Sept 10. We also had to wait for our loan approval. Terry has been in constant communication with us and will be here next week to help us finalize all our materials and complete the 3 d design elements."
LouAnna K on August 2021
We pride our company on reliability, excellent communication, integrity, and quality work. We are experts in our trade and will do our best to keep you as educated as we can on your task or project.!! FREE DESIGN CONSULTATION!! WE BRING SAMPLES TO YOU AND GIVE YOU A SAME DAY QUOTE!
"They have not been able to start the work as their schedule is full. They will start work Sept 10. We also had to wait for our loan approval. Terry has been in constant communication with us and will be here next week to help us finalize all our materials and complete the 3 d design elements."
LouAnna K on August 2021
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