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"The Refiner's Collective did an awesome job listening and doing exactly what I asked for. The owner was empathetic and engaged with my family's needs. The crew that came was courteous and friendly and the communication throughout the project was strong. Highly recommend this vendor!"

"as advertised"

"It’s so nice when you find an electrician you can really trust. FC Electric has been out to my house multiple times, three of which were to research and fix problems with its very strange wiring. Everyone who has been out has been polite, courteous, and knowledgeable - they’ve always gotten the work done right the first time, and quickly too. They are the only electricians I call."

"There is a short story and a longer story for those of you that like to read in full details and those of you that just want a glimmer of what happened and why I suggest staying away. SHORT STORY: Terrible communication from start to finish. I'm rather certain (as are 2 other companies) that they did not complete the repair that they said they did. They can't prove to me beyond a reasonable doubt that they did and refuse to give me my $800+ back. Also, all of their employees have been nothing but rude except Ryan Martladge who I spoke to after the first incident but he isn't back until Wednesday (7/20/21) and everyone refuses to let him know that I've called and asked to speak to him (even before he was out of the office). Very untrustworthy. LONG STORY: We had a leak in a very odd spot so we knew it had to be related to the roof and not plumbing. The first time we called, they rather quickly decided it was the pipe boot that goes over the bathroom vents and "replaced" both vents. Terrible communication is what did me in the first time. People just showing up unannounced and in unmarked vehicles, etc. The second time I attempted to use them, it got way worse. The leak randomly came back 6 months later and I had spoken to Ryan Martladge after the first incident and he told me to call him if the problem came back to give them another try. Kingdom was my first call with the leak reappeared and they sent out Austin Collier. Austin showed up and was here for about a total of 20 minutes. He went on the roof and couldn't see anything obvious so he decided and told me that it had to be the part that goes along the seam where the two sides meet and that we should replace it. He said he'd send me a quote. Which I still have yet to recieve. After I received no quote, I called two other companies to come out and both other companies spent 2+ hours trying to figure out the source of the leak and after going on the roof (and knowing that I had told them that the pipe boots got replaced in December 2020), they both came back and said that they were very certain that those pipe boots weren't new. Also, both other companies ended up finding the source of the leak which had absolutely nothing to do with the pipe boots. I attempted to reach out to the company to ask if they could prove that they did the repair that they say they did, and all I got was an order form (which that only proves you ordered something but not that it got installed) and a "before" photo from very far away. They had no other proof and refused to give me a refund on what I'm quite certain they did not replaced. I hope they learn to take before and after photos if nothing else."

"Worst contractor I've ever worked with. Almost nothing was completed or done correctly. The windows are the only thing that we are completely happy with. Permits were not properly pulled, no inspections were ever passed, siding & stone veneer was improperly installed, room addition was never completed, patio & pergola were never even started. Job was estimated to take a couple of months; finally fired Mark Spencer of Legacy Windows and Doors after 1 year of being lied to. He stole our money. He is a crook."

"We built our home in 2004, until you have to start replacing things on your home is when you find out the quality of work. 5 years in our A/C outdoor unit stopped working, when we got it fixed found out that what was installed was a refurbished unit not the new unit that was on our plans that we paid for. I did contact Hallmark homes at the time and only got that it was out of warranty and that we should have check when it was getting built. Who checks inside of an outdoor A/C unit. Next thing that happened was that the pipes froze in one of our bathrooms, when we took out the surround tub behind the tub were the duct work for the furnace was, actual trash was left inside the walls of our house. And we found no insulation between wall and the attic part of the garage, no wonder the pipes froze. This year we unfortunately got hit by a tornado with wind and hail damage to the outside of our house, yesterday they started pulling off the original siding and found there is no house wrap on our house! Not only that the OSB board have 1" to 2" gaps in them, you can see the inner drywall from between the gaps, meaning there is no insulation in the wall!! It now makes since over the past 19 years why our home has had so many drafts. We are now going to have to pay out of our pockets for the water damage caused by not having house wrap under the siding and fixing all the OSB board that are gapped. Unless you have time to be at you home while it is being built 24/7 do not contract with Hallmark Homes."