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"Yes great job removing all material and installing shower nice clean up also great installer’s answered all questions we had best of all they were on time and finished the job in one day like they said they would The withers names were Thomas K and Chris M I also would like to thank the West Shore manager in home sales Manager Benny Senopole for making this possible for me to purchase this renovation possible By WestShoreHome Home Owner Richard and Joyce Mount Washington Kentucky"

"it started off great. But now there’s still several items that need attention and I’ve been ghosted."

"King's Mitagators responded quickly to my request, which was greatly appreciated. Sam came out to inspect and quote the job and he could not have been easier to work with during this process. He fully explained the contract specifics and was able to schedule the job within a reasonable timeframe. He kept in contact through out the process and was responsive when I had questions. Chris arrived on time to repair the water damage and prep for painting. The job required work over 3 days. Chris was a pleasure to work with. Such a skilled professional and personally just the nicest person ever. He had two properties to handle and was extremely accommodating in scheduling between the jobs. I would highly recommend King's Mitagators for any level of work you may need. They will always be my first call going forward for future work. Thanks Sam & Chris! It was a pleasure to work with you both."

"Job completed"

"The vendor was very nice. Prepared. We investigated the issue together and identified next steps. No issue was found and he let me know ahead of time that if he cut the drywall, he would not be replacing it. But, he did clean up after himself, which I appreciate."

"I've battled with our sprinkler system for over a decade and had real difficulty getting anyone to actually see if everything was functioning like it was supposed to. Then Casey and his guys came over and in less than an hour had the system working better than new! And they took the time to explain everything to me! These guys are FANTASTIC!!! Wish I'd found them a decade ago!"

"They got the old sump pump removed and installed the new one. They even disposed of the old stuff which I greatly appreciated. They were wonderful and would call on Greenwell Plumbing again."

"A great experience from start to finish, Rob took care of us every step of the way and was a joy to work with. Carlos and his installation team did an excellent job and was very professional. This contractor is highly recommended!"

"These guys were amazing - we were in a pinch trying to get into our new manufactured home and part of the requirements for our county was an attached entry way - they came on short notice believe it was within one weeks time - did the job and when there was a single issue that had that resolved with a better product (railing) - Would use them again without question"

"I typically do not leave reviews, but my experience with Tom Drexler Plumbing was so poor that I feel compelled to share it in hopes of preventing others from wasting their time and money. I initially contacted the company to address a leaking faucet in a spare bathroom. I was given a vague appointment window of 8 AM to 5 PM and informed that if I didn’t answer a call prior to their arrival, the technician would not show up. When the technician arrived, he spent time criticizing the company’s hiring practices rather than focusing on the repair. He determined that a full tub and shower replacement was needed, quoting over $1,000. The work could not be done the same day, requiring me to schedule another appointment. The technician arrived late and took the entire day to complete the job, spending a significant portion of time sitting on my staircase visibly exhausted. The installation was subpar—both the faucet and showerhead were protruding nearly two inches from the wall, and the showerhead was visibly crooked. The faucet and showerhead were protruding so far out they couldn't even be caulked. My wife documented the issues with photos. She sent them to me after the tech left. I immediately called Tom Drexler, informed them of the subpar work, and requested a different technician to correct the poor workmanship. A new technician arrived the following week and made the necessary adjustments. However, within four days of using the shower, a leak developed in the ceiling of the kitchen below, and our toilet began leaking from the base when flushed—suggesting possible plumbing pressure or blockage issues. I contacted the company again and scheduled yet another appointment. Despite being given the same 8 AM to 5 PM time frame, no one showed up, and I had to follow up myself to learn the technician wasn’t coming. Eventually, another technician did visit and claimed the ceiling leak was due to "residual water" and dismissed the toilet issue. When the ceiling stain continued to grow, I called again and requested a supervisor. The supervisor came a week later, concluded that the issue wasn’t related to their work, and left without offering any solutions. Altogether, I had to take four days off work to accommodate this series of visits. I now need to hire another plumber from a different company to resolve the ongoing leak. Based on my experience, I cannot in good conscience recommend Tom Drexler Plumbing. The quality of work, communication, and overall customer service were consistently poor throughout the entire process."