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"Excellent communication. He did a perfect job and was very prompt. I will use again if needed. "

"They were wonderful and they met every promise that they say would do. I was exceptionally happy and I would recommend them to several people. Very professional."

"Joe Sauder is very professional and all around good guy. He has been servicing our fireplace for 3-4 years now. I would highly recommend him. He is very personable and knows exactly what he is doing. He even put in my new fireplace doors a few years ago at no charge."

"They replaced a furnace flue liner. After a preliminary visit, the workmen identified the issues, explained my options (I went with the more expensive but higher quality fix) and scheduled the service. They showed up on time and completed the job promptly with minimal disturbance. I was impressed with their efficiency and professionalism."

"My feisty 9 month old golden doodle and I graduated from Novice Class tonight. It may sound weird, but the time I spent in class and practicing with Margo gave me confidence and filled my soul. I can’t wait to start Advanced and Agility classes! Bruce and his staff care about every dog and handler that walk through their doors. They will literally hold your hand and support you through this journey. I cannot sing enough praises of Bruce, his staff, and First Friends!"

"I asked the new owner (Tim Smith has sold the business to one of his former employees) to check the chimney cap installed by their business several years ago, due to a bird in the flue recently and, while here, to clean my dryer vent. The new owner and a trainee arrived to perform the requested services. The owner made no effort to get on the roof to check the cap; he said he could tell ("190% certain") from closing the cap from the fireplace opening that it was sealing propertly. Sounds like nonsense to me. He and his trainee then moved to cleaning the dryer vent. Here a total of less than 1 hour and essentially only cleaned the dryer vent, at a cost of $139. Pretty pricey vent cleaning. This was a reasonably priced, reputable business when owned by Tim Smith. I will not hire again."

"The project was evaluated and determined that services were not necessary. Will, the inspector, was very professional and gave us some good recommendations. He possibly saved us thousands of dollars ( from another local exterminator’s services who quoted around $2000). I will use your services in the future, should I need to. I will recommend this company to family and friends. We are extremely pleased and relieved."

"Awesome! As a matter of fact I wrote in the reviews on the services that were performed and I would use Terminix again. Please read the reviews. Thank you."

"I had 6 raccoons living under my deck and Fikes Pest Control came out ASAP and trapped them all over several days. They were prompt, courteous and professional."