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The Mad Hatter Chimney Service

About us

When you have a fireplace, the risk of a fire in your home is something that is always in the back of your mind. The Mad Hatter Chimney Service would like to put your mind at ease with our array of chimney services. We have seen firsthand how devastating a house fire can be due to a chimney that was not maintained properly. Without the proper maintenance of sweeping and inspections, a home fire is a true threat. Let our years of experience go to work for you.

Business highlights

31 years of experience

Services we offer

Chimney sweeping & inspections. Chimney & masonry repairs. Dryer vent cleaning. Air duct cleaning. Chimney caps & dampers Installation.

Accepted Payment Methods

  • CreditCard
Reviews
4.7290 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
88%
4
3%
3
3%
2
3%
1
2%
Showing 1-25 of 290 reviews
Melanie C.
Apr 2019
5.0
Yes, I recommend this pro
Great job!

SANDRA J.
Sep 2018
5.0
Yes, I recommend this pro
He didn't go on the roof which I think he should have, but did a good job.

Jeffrey T.
Jul 2018
1.0
Deceitful. On 20 June I paid $99 for an assessment for a chimney rebuild, and Warren came to my property and provided me a reasonable quote ($3750). After comparing other bids, I called Warren on 3 July and scheduled the work to start on 30 July. The $99 would be credited towards the job. On 26 July Dennis called me and said Warren had erred, and the job would cost $5091 (a 35% increase). When I asked to meet, discuss and negotiate, he refused. Take it or leave it. I received a revised job quote via email reflecting the $1341 increase, and they had back dated it to 3 July. I visited the office on 27 July to discuss the situation, but the admin, Leeann, would only agree to refund me the $99. She sent a “credit memo” via email, but it has not posted to my credit card and, frankly, I will be surprised if it does. Don’t waste your time with this dishonest organization. They’re not worth the risk.

Deelyn L.
May 2018
5.0
Yes, I recommend this pro
$150
Everything went great. He called because he was available early and wanted to know if it would be ok to come earlier then planned. When he arrived, he introduced himself and verified the scope of work requested. He went straight to work. When complete he explained everything he did, showed pictures of things that would need work, and answered all of my questions. It was only $150 for the inspection and cleaning and I received my receipt with the pictures he had taken within minutes. He was quick, clean and very professional. Thank you Mad Hatter for a great experience.

Jane P.
Jun 2017
5.0
Yes, I recommend this pro
$2,600
They were efficient and friendly. So far, so good, with the quality!

Nancy S.
Jun 2017
5.0
Yes, I recommend this pro
Perfect! The owner was actually the one to come to the house and explained everything to me in my language. Very professional and friendly. Excellent service.

DONNA S.
Apr 2017
5.0
Yes, I recommend this pro
$2,300
Had a good experience. I like the way they were, the way they handled stuff. They are really great. They are punctual. They couldn't be nicer, personable. Their price is in the ballpark. They came when they said they would come.

SUSAN L.
Jan 2017
5.0
Yes, I recommend this pro
No problems

Pamela P.
Jan 2017
5.0
Yes, I recommend this pro
Great job! Very professional. I've recommended to friends & will definitely use again. ??

Joy P.
Oct 2016
5.0
Yes, I recommend this pro
$269
He was very nice and did a great job

Valerie T.
Oct 2016
5.0
Yes, I recommend this pro
$189
Called when was ahead of schedule and asked to come early. Very detailed inspection and gave us information about the fireplace insert and about getting a owner's manual. Great experience and great service.

Stephen W.
Oct 2016
5.0
Yes, I recommend this pro
$159
Professional, prompt, courteous, job completed satisfactorily. Will use again.

Aaron C.
Apr 2016
5.0
Yes, I recommend this pro
$760
Warren was very knowledgable and professional.

Donald D.
Mar 2016
5.0
Yes, I recommend this pro
$400
Dennis from Mad Hatter removed our old insert and installed the new one. He was careful not to create a mess and did the job quickly, professionally, and at a good price.

Thomas D.
Mar 2016
5.0
Yes, I recommend this pro
unknown

David G.
Mar 2016
5.0
Yes, I recommend this pro
$450
unknown

SANDRA J.
Jan 2016
5.0
Yes, I recommend this pro
$253
.

DAVID B.
Jan 2016
5.0
Yes, I recommend this pro
unknown

MARIE M.
Jan 2016
5.0
Yes, I recommend this pro
$109
I thought the technician was very knowledgeable and did a thorough inspection. H gave excellent advice as if it was his own. very friendly.

Kara H.
Nov 2015
5.0
Yes, I recommend this pro
$769

The service was excellent - friendly, courteous and timely.

Mad Hatter was very clear with the description of the work that needed to be done, approximate timing of the work, and detailed estimate associated with the proposed work.

Mad Hatter was great in addressing our questions regarding chimney cleaning (top down or bottom up?) and provided refresher instructions on fire safety and chimney flue us.  They were attentive with our questions and concerns with repair of the chimney due to age and some original construction issues.

Would highly recommend!



Patricia F.
Nov 2015
5.0
Yes, I recommend this pro
What a nice experience to be greeted with a happy face; and the work accomplished was very thorough. Dennis was a nice guy to meet. I also recommend them for chimney service. These services are so important to maintain and keep a good working fireplace.

Hannah C.
Nov 2015
5.0
Yes, I recommend this pro
$160
unknown

Jeff J.
Nov 2015
5.0
Yes, I recommend this pro
$180
.

Shirley K.
Jun 2015
5.0
Yes, I recommend this pro
unknown

Curlie M.
May 2015
5.0
Yes, I recommend this pro
unknown
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Showing 1-25 of 290

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

The Mad Hatter Chimney Service is currently rated 4.7 overall out of 5.

The Mad Hatter Chimney Service accepts the following forms of payment: CreditCard

No, The Mad Hatter Chimney Service does not offer free project estimates.

No, The Mad Hatter Chimney Service does not offer eco-friendly accreditations.

No, The Mad Hatter Chimney Service does not offer a senior discount.

No, The Mad Hatter Chimney Service does not offer emergency services.

No, The Mad Hatter Chimney Service does not offer warranties.