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"Great work."

"The owner of the company and the project manager were both very helpful. Working with them was seamless and I love the way my retaining wall turned out!"

"After receiving several reputable referrals and conducting our own research, our family decided to work with Moss Roofing. We are pleased to share that they exceeded our expectations. Your home is one of the largest investments you make, and it's personal. Finding someone you trust to complete the work and care about the level of detail as if it were their own home is very hard to find. Scope of Work Completed: • New shingles • Replace box vents with vent ridge • Remove chimney • Replace fascia & metal • New gutters • New soffits Our initial interaction was with Benny Noland. Benny, an expert in his field, made us feel confident we were working with the best. He was down-to-earth, answered all our questions, and was always prompt in responding. A specific instance that stands out is when a small tree fell on our property while we were on vacation. Benny took the time to trim and cut the tree for us, going above and beyond his duties. Thank you, Benny! The project was then smoothly handed over to Chris Davisson, who managed everything from start to finish. Chris was outstanding to work with. His team was respectful of our home and meticulous in their work. Chris was a great communicator throughout the entire process, being honest, upfront, and friendly. He addressed all our concerns and assured us we would be taken care of, staying true to his word and commitment. We also had the pleasure of working with Delaney Courtney and Allison Moss behind the scenes, and they were equally wonderful. Having been in customer service for 14+ years, I have high expectations for what constitutes a great client experience. Moss Roofing provided an exceptional experience for me and my family. I highly recommend this company for their quality of work, experienced staff, professionalism, and integrity. Thank you for everything you've done for our home!"

"Everything went very well. Nine years ago we had an Ipe deck built on the front of our home and wanted the same wood to be used for a new deck for our backyard. So much better than pressure treated lumber....no cracking or splintering of the wood during the years."

"My experience with Custom Exteriors was nothing short of dreadful. Our sales rep Kyle came out sat at our kitchen table and gave us an estimate to completely reside our house, pre-painted James Hardi board and batten, new soffits, gutter boards and gutters. We received 3 other quotes and even though their quote was the more by $5000 we went with them because we thought we could trust them to complete high quality work with a high quality product in a timely manner. We based this off the reviews online and word of mouth from people in our community. Materials were dropped off the second week of January and work commenced. The crew that showed up to our house and noticed they didn’t drive customer exteriors trucks but wore their apparel. We later we found out that they don’t actually work for them but were sub contractors, we weren’t made aware of this till after the fact. When your trusting someone with your home you expect a modicum of transparency. I wanted Custom exteriors to work on my house not some random siding crew. After work was completed per our foreman we walked through the project and what was on our house looked like used siding installed by people who either weren’t skilled enough to complete the task or didn’t care enough to take the time to do it right. The large pre-painted panels had large sections of paint scraped off due to mishandling of materials, over 90% of the house still needed caulked in, areas above windows and doors that appeared no one knew how to use a tape measure, square or cut in a straight line. The crew came back out to fix the issues but only corrected a few things. We then walked through the project with Kyle and Tom. This is where Kyle blamed our product choice of the pre-painted Hardi as the cause of all our issues, not the fact that the installers dragged the panels off the pile damaging finished surfaces or marking up panels with pencil and not cleaning it off. I feel it’s worth noting that we paid an extra $10,000 for pre-painted so we didn’t have to paint the house. After the 4th time of guys coming out to work on our house to “fix” the issues we contacted our foreman and requested the owner to look at the house. Matt came out to look at the house and by the initial tone of the conversation it was evident that he had been told our concerns weren’t valid. After the walk through and seeing all the issues he had a different view and asked for the opportunity to make it right. I will hand it to Matt. He did come and spend a few weeks out personally working on the house to correct the issues that hadn't been resolved, but it did take FOUR separate times over 3 and a half MONTHS of crews stating the job was done to get there. Unfortunately after a few hard rains we did find that we had two windows upstairs leaking due to the first installer's. The window trim was holding water to the house and not allowing it to shed. We fortunately had opened up one wall already to fix issues from old windows, but in our freshly redone nursery the damage was done. We had to remove all the completed trim, bead board, and drywall under the window and found mold had already formed. I never asked for a discount for all this trouble or the damage caused but honestly held out hope they might as a goodwill gesture. When Kyle brought our final invoice it was for the full amount, when questioned he was surprised that we would ask for a discount…..He then went on to state that they lost money on the job due to all the extra man hours they had to put in to fix all the issues. Then went on again blaming our product choice and not the hacks your company allowed to work on my house who caused all the issues in the first place. When you trust someone with your home and a lot of money you expect it to be right the first time or at least the second…..not the 5th."

"Horrible experience. Botched job!! Day one after construction I asked someone to please come look at the job!! Steve blew me off until time to collect final payment. Then tried to tell me it was acceptable job. After two attempts to fix some of the issues. We felt defeated. Then Don Harr called , ask about how it went. He immediately came out to look, after looking the problem was reveled, First, the OSB board was installed wrong, which made everything not line up correctly. He also stated that he had recommended another installer to do our job, He admitting to the fact that Steve was too busy and changed what he had proposed for our job. At that point we threw our hand up ?? What were we to do tear it all off and start over ??? I was lead to believe that Steve was in charge, latter found out we should have called Don from day one. Don was the only truthful one if the bunch!! Even the Window and Gutter installer’s called Steve about the job after they saw the condition ."

"Their service was very excellent . They did it in one day. They met my specification and I was very happy with them."

"They did a great job and we had no issues. We would definitely hire them again and we would recommend them as well."

"The employees did an immaculate job. Joe Bear did amazing work and installed everything to the specs I wanted. Contractors cleaned up after themselves, there was no dirt or grime left around the work area nor carpet in the house, wouldn't even know they were there!"