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"They did not fix the issue they actually made it worse. NIOT GOOD"

"Just found my new go to people for any repairs. Found them to be extremely professional and knowledgeable. Had the pleasure to meet Tim and Justin. Learned a few things about my furnace today and as a first-time homeowner I was very thankful."

"It went very well! Tim came to the apartment and looked at the issue. He told me that he will place the order for the new and more efficient unit than the old boiler and install asap. Tim's crew came the following Monday to demolish the old boiler and installed the new boiler on the same day. The new boiler was up and running on the same day. It was a smooth startup!"

"They were very Professional, Cleaned up afterwards and Answered all my questions. I would recommend them to anyone needing a Plumber project."

"Leo Gardner. HVAC technician, was very personable and professional. He performed the yearly maintenance check on our furnace He also investigated and solved a problem of the furnace shutting off periodically in cold weather. Leo explained the issue and the possible solutions. In addition he installed a smart thermostat to further prevent the occasional furnace shut offs. Leo presented very understandable explanations of the furnace problem and very understandable instructions for the smart thermostat. Leo also left his business card so we could contact him again if we had difficulty programing the smart thermostat. It was a pleasure working with Leo. We highly recommend Leo and the Korte company."

"We had a very unprofessional experience with Roto Rooter that ended in no solution and a decent amount of money lost. We called Roto rooter because we were having flooding in our crawl space. This company claims to do water restoration and plumbing services, so they seemed like the best place to call. I clearly explained our situation to the phone operator and he helped me schedule for both a plumber AND a technician to come out so see if they could see what was going on. When the day of service came, they only sent a plumber who acted like he thought he was coming to unclog a pipe, which isn't close to the issue I explained over the phone. The man was rude and unprofessional from the very beginning. He shined a flashlight into our crawlspace and clean-out, told us he couldn't go down there or do anything, and offered to jet the line. While we were upset that he didn't look into the problem at all, we decided to go ahead with jetting the line. Just a few days prior, we were quoted approximately $400 for this job, but the plumber came back and said it would be over $900. When asked why the price was over double the initial quote, we were told they can't give accurate quotes over the phone. However, the plumber said there was "no way it would ever be that cheap", if that's the case, why did the office give us a number? I feel like it's a marketing trick and do not appreciate the deception. I do understand why the plumber didn't want to go into the crawl space, however I clearly explained the situation BEFORE scheduling a service call and was told they could check it out. The plumber said they would never go into a wet crawlspace (again, I understand why) so why would the office send someone out knowing they couldn't do a thing? The only reasonable assumptions I can make: They knew they couldn't help before they came, and figured they would get a full $210 service fee for 5 minutes of work OR that we would give in and pay for jetting the line even though it was over double the initial quote. The rudeness we experienced from staff offered no other insight, so no other assumptions can be made. I am highly disappointed, hurt, and out $210 at a time when we are hurting to get this repair done at all. Please take my words into account before hiring this company. There is a major disconnect between the office and the technicians, and neither have good customer service skills."

"Very efficient and courteous and cleaned everything up. I would highly recommend."

"Dennis Hughes is NOT a licensed contractor in Allen County. We could never get him to show proof of insurance or bonding. I hope that this review will prevent someone from hiring this company. We hired him to redo a patio roof. The flashing around the utilities pipe was improperly done. The roofing was installed backwards and lacked the proper amount of nails. It was not connected to the house properly. The gutter was installed so that it was useless and prevented windows from opening. We tried to get him to correct the work but he always had some excuse for not doing the work. He was rude and combative and refused to bring his paperwork to prove he was licensed and insured. He yelled at me and my brother as we tried to help my mother resolve this issue. We finally had to hire someone else to completely redo it. I wish that the address for this work would not be revealed to Dennis."