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Rolf Griffin Service Experts
Electrical for Home Addition or Remodel - Install, Electrical for Home Addition, Electrical Wiring or Panel Upgrade,
About us
Rolf Griffin Service Experts Heating & Air Conditioning has been serving our Fort Wayne community since over 115 years. During this time we have built a team of 18 technicians that are all NATE-certified who can service, repair and install all of the top brands of air conditioners, furnaces, inside air quality, air handlers, and related equipment. Call Rolf Griffin Service Experts in Fort Wayne at 260-557-1275 today to schedule an HVAC service, repair, routine maintenance or get an appointment for a free new system estimate.
Business highlights
Emergency services offered
126 years of experience
Services we offer
HVAC installation Plumbing & water heaters., Residential & commercial air conditioning, attic insulation, duct cleaning, green solutions, heating, indoor air quality
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.8118 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 89% | ||
| 5% | ||
| 2% | ||
| 3% | ||
| 1% |
Showing 1-25 of 118 reviews
Melinda M.
Mar 2024
Just found my new go to people for any repairs. Found them to be extremely professional and knowledgeable. Had the pleasure to meet Tim and Justin. Learned a few things about my furnace today and as a first-time homeowner I was very thankful.
David M.
Jun 2023
We had a plumbing problem, with our main drain system. Rolf-Griffin sent 2 technicians, Evan and Doug, who were very courteous and very knowledgeable!!!! They took care of the situation with no problems and completed the job in about an hour and a half. As it happened, we also had a problem with our A/C the same day, and Matthew came out and resolved the issue in a matter of minutes. We've been with Rolf-Griffin for about 25 years and have never had any issues with this company or there Service technicians. We would recommend this company to anybody !!!!!!!
Response from Rolf Griffin Service Experts
"We are proud to be your trusted partner for all of your HVAC and plumbing needs! Thank you for sharing your positive experience!"
Anthony M.
Apr 2022
They drained the old one on my deck which stained it The hooked up electrical. No permits. They stretch the line so tight you can play a fiddle on it . Not to code and they thought that acceptable. Wrong.
Response from Rolf Griffin Service Experts
"We apologize for your experience and would like to look into your situation. Please contact us at [email protected] with your full name on the account, address, and phone number, and we will follow up with you. Thank you."
Darlene S.
Dec 2021
I have been with Rolf Griffin for years and they have always been excellent! Atlanta Casiano #456 helped today and did a good job.
Response from Rolf Griffin Service Experts
"We strive to provide excellent service and are thrilled to hear that was reflected during your recent experience!"
Mark S.
Jan 2021
It was AWESOME! Very thorough as well.
Response from Rolf Griffin Service Experts
"Thank you for choosing us to help you with your HVAC needs!"
Jane B.
Nov 2020
Excellent 300.00 and well worth it as I couldn’t do it!
Response from Rolf Griffin Service Experts
"[Member Name Removed] - Thank you for taking a moment to share this wonderful review!"
Keith P.
Sep 2020
they fixed leak, rearranged pipes under the sink. happy with the work that was done and the price
Dana T.
Jun 2020
Service was great. Would recommend .
Patricia O.
May 2020
Very well. Professional and friendly personnel. Task completed in timely manner.
Keith R.
Sep 2018
the guys were there around 10 hours. didn't leave until it was done and working properly. ran into some issues the salesman didn't notice. took care of it anyway. that's why they were there so long. the installers were Abraham and Moses(?). very professional and conscientious of he job they were doing. we feel they went above and beyond.
Danny R.
Aug 2018
Awesome These Nate certified technicians they employ were very good and explained everything in normal language not tech language.
Response from Rolf Griffin Service Experts
"[Member Name Removed], we are glad to hear that you are pleased with our services! Thank you for your review and for being a valued customer!"
Marianne B.
Apr 2018
Nice job, but expensive.
Response from Rolf Griffin Service Experts
"Hi [Member Name Removed]! Thank you for taking the time to mention your satisfaction with our services!"
Richard D.
Feb 2018
Great. Professional, efficient.
Response from Rolf Griffin Service Experts
"We're very glad to hear that you were extremely satisfied with the level of service!"
Dane C.
Sep 2017
Replaced heating and air conditioning unit. They are good people. They put in a unit and stay with it, I like to have all my records in one place.
Response from Rolf Griffin Service Experts
"Thank you for taking a moment to share your experience with us!"
Dane C.
Sep 2017
.
Response from Rolf Griffin Service Experts
"Thank you!"
Nancy M.
Sep 2017
good
Response from Rolf Griffin Service Experts
"Thank you for taking the time to mention your satisfaction with our services!"
Judith H.
Jul 2017
The technician did a good joke job.
Response from Rolf Griffin Service Experts
"We are happy that the team worked together to provide you with a great experience!"
Herb P.
Jun 2017
Technician said fan motor bad. Equipment too old and needed to be replaced. Almost $14,000 to replace. Another technician (from a different company) replaced a capacitor and a contactor and equipment is running.
Response from Rolf Griffin Service Experts
"We would appreciate the opportunity to address your concerns. Please contact us at CustomerService(at)ServiceExperts.com with your phone number and we'll have someone reach out to you. Thank you."
John R.
May 2017
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Lynn B.
Apr 2017
The installers were very professional and helpful.
Response from Rolf Griffin Service Experts
"We appreciate your business!"
Palermo G.
Jan 2017
Mark and Kyle T. had to utilize extensions to reach about 165+feet to get the unclogged the sewer line. They worked very efficiently. The price on time and equipment was very fair and not extremely expensive. We will use Rolf Griffing Services again if needed it. A++ our recommendation. Galindo G. household.
Response from Rolf Griffin Service Experts
"We are happy that you were pleased with Mark and Kyle's work and service and we appreciate you choosing us for your plumbing services. We look forward to continue working with you!"
Lydia C.
Dec 2016
excellent!!!!
Response from Rolf Griffin Service Experts
"We love receiving feedback and appreciate this great review!"
Barbara R.
Sep 2016
Very professional . They were at the house within two hours of me calling them. I was pleasantly surprised because it was in the 90's today, and I thought I would have to wait a few days for service! They were here for about 1 1/2 hours and got everything up and running. I'm definitely having them do yearly checks for now on to keep the costs down.
Response from Rolf Griffin Service Experts
"We are happy that the team was able to come out and get you cooling again so quickly! We look forward to continue working with you!"
Mike B.
Jul 2016
unknown
Response from Rolf Griffin Service Experts
"We appreciate this great feedback!"
Brian B.
Jun 2016
unknown
Response from Rolf Griffin Service Experts
"We appreciate your business and hope you had a wonderful 4th of July!"
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
Rolf Griffin Service Experts is currently rated 4.8 overall out of 5.
Rolf Griffin Service Experts accepts the following forms of payment: CreditCard
Yes, Rolf Griffin Service Experts offers free project estimates.
No, Rolf Griffin Service Experts does not offer eco-friendly accreditations.
No, Rolf Griffin Service Experts does not offer a senior discount.
Yes, Rolf Griffin Service Experts offers emergency services.
No, Rolf Griffin Service Experts does not offer warranties.