Best basement waterproofing pros near Floyds Knobs, IN

"Erie Homes completed a basement waterproofing for us on 11/20/23. We were impressed and pleased by the professionalism and communication at every phase of the project. Brandon expertly explained the Erie Homes waterproofing system, sump pumps, materials, and warranty and provided us with a quote and pricing details. Having being burned by projects in the past, we came back with a long list of questions and conditions. Brandon answered every single one, made sure that we were completely satisfied with the terms, and added our notes to the contract. Project manager Gage and the team that came to our home was quick and professional. They periodically filled us in on the progress and communicated any changes or concerns. When the project was completed, they walked us through and made sure we were happy with the work before leaving. Since finishing, we have had several rainy weeks and a completely dry basement. Based on the product, work, and customer service, we will be highly recommending Erie Homes to anyone needing basement or waterproofing work."

"KCS did a great job installing an egress window in my basement. They communicated well from the day of the sale until completion of the project. All workers were respectful and efficient. When equipment issues caused a delay in finishing on Friday afternoon, a crew came on Saturday and completed the work. They seeded the area that was dug up by equipment and put straw over it, leaving everything neat and uncluttered. I recommend them highly!!"

"Jordan and DK were professional and courteous. Excellent work done by them on my garage."

"Was pleased with the concrete slab lifting results. TFS was easy to work with and would recommend them to others."

"This is a great company to use in making a 141 year old basement waterproof. I look foreward to having a waterproo basemant. Craig was pleasant and went the extra mile to make the experience great."

"I have had so many contractors in my lifetime and this company absolutely blew me away with just everything. Customer service was better than even I could have imagined. Best work Ive seen yet. Im having them do a complete basement remodel this spring and Id refer to anyone!"

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Basement Wizard employees were on time and very friendly. Since these employees were not involved in the original inspection and job estimate I showed them the two areas that needed to be repaired and described the problem.  I also pointed out how important it would be to control the dust which I knew would be created during the repair.  I was assured that the area would be enclosed and air cleaners would be used to control the dust.  Upon completion of the repair I was shocked to find that my entire basement was filled with a dust cloud.  Everything in the basement was covered in a layer of fine powder.  I contacted the original estimator (employee) who offered to have the crew return and clean my basement.  I told him that I had no confidence that they would perform an adequate job and I would perform the cleanup myself.  A couple of weeks later after a heavy rain event one of the "repaired" cracks leaked just as it did before the repair.  A second crew (which included a foreman) was dispatched to preform a second repair attempt.  The second crew did a much more professional job and their repair appears to have stopped the leak so far.  My disappointment with Basement Wizard is not with the fact that it took two attempts to complete the repair.  My issue is that I was assured by the original estimator and the repair crew that they would control the dirt and dust during the repair process.  They failed in this promise and I spend many hours cleaning up after them. 

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"Came out and gave me a quote for waterproofing. Nice, honest technician and quote seems very reasonable. Will be hiring for this project."

"We constantly had water leakage into our basement for years. They were able to send out a professional to answer my questions, and after I decided to go with their service, sent out a team to install my Everdry system. It was an overall great experience. Our basement has been completely dry ever since. I highly recommend Everdry Waterproofing of Columbus."

"it went great they were very professional Joe there Rep made me feel like family always stayed in contact with us from beginning to end. The crew were great and very professional took care of the problem from the waterproofing to the remodeling there an all in one company happy i didn't have to hire many contractors overall give these guys an A++++"