Get matched with top basement waterproofing pros in Georgetown, IN

"Erie Homes completed a basement waterproofing for us on 11/20/23. We were impressed and pleased by the professionalism and communication at every phase of the project. Brandon expertly explained the Erie Homes waterproofing system, sump pumps, materials, and warranty and provided us with a quote and pricing details. Having being burned by projects in the past, we came back with a long list of questions and conditions. Brandon answered every single one, made sure that we were completely satisfied with the terms, and added our notes to the contract. Project manager Gage and the team that came to our home was quick and professional. They periodically filled us in on the progress and communicated any changes or concerns. When the project was completed, they walked us through and made sure we were happy with the work before leaving. Since finishing, we have had several rainy weeks and a completely dry basement. Based on the product, work, and customer service, we will be highly recommending Erie Homes to anyone needing basement or waterproofing work."

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They installed a 20' drain system, installed 5 iron I-beams, repaired and replaced the brick on half of the Michigan wall, regarded the back side corner of the house to allow better drainage away from basement, replaced back sidewalk to angle water away from basement. We are very pleased.

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KCS is committed to excellence in every aspect of our business. We uphold a standard of integrity bound by fairness, honesty, and personal responsibility. Our distinction is the quality of service we bring to our customers. Accurate knowledge of our trade combined with ability is what makes us true professionals. Above all, we are watchful of our customers' interests, and make their concerns the basis of our business.

"It was fine. The service was great. They came here and fixed it. They were here when they said they were gonna be here."

"Jordan and DK were professional and courteous. Excellent work done by them on my garage."

"Great work, and excellent customer service. Everyone was polite. I had a driveway levelled, and a crawlspace encapsulation. Very satisfied with both jobs. Highly recommended."

"We are very satisfied with their work. Workers were very professional and the hardest working group I have ever seen. They installed an under the floor drainage system along a 60 foot basement wall. We have had no water on our basement floor since it was installed 2 months ago. We have had multiple downpours since then. We had water on our basement floor every time it rained before their installation. We highly recommend them."

"I have had so many contractors in my lifetime and this company absolutely blew me away with just everything. Customer service was better than even I could have imagined. Best work Ive seen yet. Im having them do a complete basement remodel this spring and Id refer to anyone!"

"We constantly had water leakage into our basement for years. They were able to send out a professional to answer my questions, and after I decided to go with their service, sent out a team to install my Everdry system. It was an overall great experience. Our basement has been completely dry ever since. I highly recommend Everdry Waterproofing of Columbus."

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Basement Wizard employees were on time and very friendly. Since these employees were not involved in the original inspection and job estimate I showed them the two areas that needed to be repaired and described the problem.  I also pointed out how important it would be to control the dust which I knew would be created during the repair.  I was assured that the area would be enclosed and air cleaners would be used to control the dust.  Upon completion of the repair I was shocked to find that my entire basement was filled with a dust cloud.  Everything in the basement was covered in a layer of fine powder.  I contacted the original estimator (employee) who offered to have the crew return and clean my basement.  I told him that I had no confidence that they would perform an adequate job and I would perform the cleanup myself.  A couple of weeks later after a heavy rain event one of the "repaired" cracks leaked just as it did before the repair.  A second crew (which included a foreman) was dispatched to preform a second repair attempt.  The second crew did a much more professional job and their repair appears to have stopped the leak so far.  My disappointment with Basement Wizard is not with the fact that it took two attempts to complete the repair.  My issue is that I was assured by the original estimator and the repair crew that they would control the dirt and dust during the repair process.  They failed in this promise and I spend many hours cleaning up after them. 

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