Get matched with top basement waterproofing pros in Memphis, IN

"Everdry came to my home for a consultation, where we discovered a mold issue. We were informed that they would eradicate it, fix the leakage issue, and waterproof the basement. Upon learning this, we accepted their bid on July 28th. We were originally looking at starting the process in October, but they persuaded us to start on September 17th and offered us a lower price to start the process earlier. I felt like they were being pushy, and I was not prepared for them to start that soon. On the day they showed up, I was going to take some time to clear the area myself, but they were being aggressive and told me that they didn't have time for that. I received a call from Cierra asking if her team had started the project or if I had met Malachi (the supervisor). I had not, but they did start the project. Malachi was supposed to walk me through the process, but he never introduced himself to me. On day two, my home health aid witnessed the workers smoking weed on my property. They also destroyed my lawn and did not dispose of their waste. They didn't let me know that they were leaving for the day or anything. On day three, they claimed that they were wrapping up the project. I finally met Malachi, but he still did not formally walk me through the process. He didn't explain anything to me, but he demanded that I sign their paperwork. I refused because I was not satisfied with the job that was done. I asked to speak to his superiors, and he verbally accosted me. When I checked the work myself, I noticed that the leakage issue was not resolved. I spoke to Ted from Everdry, and he admitted that the work they did was subpar. The following day, I spoke with Ted's superiors, and he also sided with me, but they did not offer a reasonable solution. I felt like I was being discriminated against because of my neighborhood. I also feel like they violated me and my property."

"They did an excellent job on my basement they were professional and polite. They cleaned up after the job. They kept me informed as they did the work."

"Salesman here 6 hrs. Quoted over $30lk got down to $25,500. Of course it was a good for today sign now price I had more estimates lined up but after 6 hrs and him acting like he was my husbands new bf and beer buddy he signed. Scheduled walkthrough- that was cancelled. Started work and had ?issues? that walk through would have found. Blew circuit breaker in workshop of basement, we now need an electrician bc even w replacing the circuit breaker w a new breaker it still turns off. Quotedi time length/ what they would be able to do by salesman- all wrong. Workers say it will be twice as long and what sales man said they could go around they can not. Workers are extremely polite and nice. Will update review when they are finished w work. Today 7/30 will be day 3. "

"This company repaired all wall cracks in my basement and installed a drain system on all walls of my basement. This company showed up when they were suppose to and completed the work on my basement in a timely matter. I had to contact this company to come back out after the work was done but come to find out, the problem we experienced was not due to any of the work this company had previously done however they still repaired the problem without charging us anymore money. Would definitely recommend this company to others."

"They did an excellent job on my basement they were professional and polite. They cleaned up after the job. They kept me informed as they did the work."

"In drilling holes in our laundry room floor they drilled two holes in a hot water pipe. The repair work and expense related to this was greater than the cost of their work. No verbal or written mention was ever made about identifying the location of water pipes. I assumed (mistakenly) that they were professional enough to either ask me to have this done or be able to do it themselves. Their response to my complaint was to send me a copy of my contract reminding me that they are not responsible for "cosmetic" damage and that complaints must be settled through arbitration. "

"I am very disappointed with The Foundation Specialist. Their price quote was more than double that of a competitor, which raised concerns from the start. I canceled the contract within the 72-hour period as allowed under the Federal cooling-off rule, yet more than 10 days later they have failed to refund my $5,500 deposit. I have called multiple times and was repeatedly told that the sales manager would contact me, but no one has followed up. This lack of professionalism and failure to honor a lawful cancellation is unacceptable. Based on my experience, I cannot recommend this company to anyone."

"My husband and I were finally ready to take the step of building a garage but didn’t know who to use so submitted a request. Within minutes Scott called to schedule an appointment with us. He came to our home and made sure to have a full understanding of our vision and answered all the questions we had. To our surprise he presented pricing to us in that first visit! We agreed to move forward and within weeks the crew broke ground and began the build, Scott was readily available to assist in anything we needed through the entire process. We still find ourselves shocked at the quality of work performed and in such a timely manner. We love having a safe place for our cars and some storage and would highly recommend Americas Best!"

"I hired Phillips Waterproofing and Concrete for a sump pump and moisture panel installation, and it was a complete nightmare. The work was sloppy and unprofessional: the corners of the moisture panels were left curved, concrete wasn?t poured to the walls, and the sump pump pipe was installed in front of my kitchen cabinets with only a thin, choppy, unfinished pour. I paid over $2,000 for them to stain the concrete, but they never completed the job despite multiple scheduled appointments. They now ignore calls and messages entirely, and both the owner, Kevin Phillips, and son Dylan, have full voicemail boxes. To make matters worse, the original problem?backflow in my half bath?was not resolved, and my home flooded again just weeks after their installation. Because of their negligence, I?ve been forced to spend additional money pursuing legal action to get my money returned. They took $11,000 from me, left my home in an unusable state, and provided zero accountability."