Get matched with top bathtub restoration pros in Elizabethtown, IN

"It was wonderful. Whenever he ran into any problem he would called me and tell me the solution. He knew what he's doing. I'd definitely hire him again."

"This is only a limited summary. Buyer, especially seniors, BEWARE! Average product, but very poor installation quality and workmanship. BCI-BathPlanet of Indianapolis arrived an hour late without calling, and no return calls from the office, sales rep., or service manager. They damaged three areas of an adjoining wall into another room using a Sawzall. And, they left without telling me. I had to cleanup the paint and drywall debris. The next day they arrived, and I showed they the damage. They admitted they damaged the wall using the Sawzall. I withheld $500 of my payment. It should have been at least $4,000. They promised the following business day, a Monday, they would have someone call to make the repair that day, but they did not show and did not call. When I called their Customer Service, BCI-BathPlanet would not return my calls total of about 20 times. I had to stop by their office twice but they claimed "there was nothing they could do" to make the service manager return calls. They refused to have the owner call me. Our sales rep. used deceptive sales practices by claiming to be a part-owner. The office told me he was not a part owner. When I visited the office they said I could only talk with the service manager. Shower shelves fell off the walls. Caulking was very poor. After almost three months they finally attempted to make some initial repairs. So.e were satisfactory, but others were so bad I had them remove parts of the decorative trim because they said "it was the best they could do"."

"The work was done professionally and quickly. Made my life safer, but gave me a beautiful bathroom."

"I purchase a Front Entry door for $9600 5 years ago. It is a really nice-looking, full-fiberglass door with sidelights and a transom. this past winter, the lower corner of the door froze to the jamb and when we opened the door it ripped the corner of the door. This is an expensive door with a limited-lifteime warranty and the salesman touted that it would last 50 years or more. The door and sidelights slabs are warranted for life. The finish is warranted for 10 years. which is also fading in spots. Initially, Their customer service did not want to do anything about it so I filled a complaint with the BBB on a Friday. Wouldn't you know it, they called on Monday and said they would meet this Thursday about getting a solution figured out. Well it took about 4 weeks, but they finally got a "solution." They wanted to charge $1700 for a new slab or $200 to glue the corner back on and touch it up. I told them I would fix it myself and wash my hand with the matter and their company. Now because they responded to the BBB Complaint and took so long to get the "solution" the BBB closed my case satisfactorily. BUt don't be fooled. These guys are crooks. They are overpriced and provide lack-luster customer service. Do your future self a favor and find someone else to hire."