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"GREAT will work with again"

"The body was found during a police wellness check. CSI was called by the local police department to transport the body. Once that was done, the floorboards of the room where the deceased was located needed to be removed and a bio-hazard barrier applied to the room. All of the clothing, bedding, towels, mattresses, cloth-covered furniture, window treatments, etc. had to be removed from the entire house. Walls and remaining furniture had to be sanitized. Floorboards were replaced and new carpeting installed. The only reason I didn't give them an A on Punctuality is because the work took longer than I expected. Warning to make sure everything you want to keep is on their written list. I "lost" things I thought were on the list, but with the chaos of the death, etc. they never got onto the list."

"It took much longer than expected. The final product was nice however I had to make them redo large section of tile that were installed wrong. The owner asked me to pay the final payment before the job was finished,I did reluctantly. I was left with leaky plumbing and electrical issues ,they never came back or responded to my calls. I had to hire people to come and fix these issues. The employees were very rude , if I asked them questions about why things weren’t level or not cleaned properly they would yell at me , As a result many things were left unsatisfactory. A word to the wise , don’t pay your final payment until you are satisfied."

"NEVER hire this company!!! I rated them F, because there is not lower rating to choose from. I had a fire in a barn with a huge amount of property in it. I hired Absolutely Dry to take care of the clean-up and provide 2 inventories (for my insurance company) of the items that were: 1. Salvageable – Items they took to their shop to be cleaned & later returned. 2. Non-Salvageable – Items that they deemed not salvageable. These were items the insurance company was to pay the “replacement value” of; regardless of whether to not I kept them. They were supposed to provide the above lists and pictures of every item they touched. The list of Non-Salvageable items was over 1,300 items long. The list of Salvageable items was over 300 items long. Thus, there were over 1,600 items they touched, according to their inventories. They gave me copies of about 1,300 pictures, which is about 300 short of the total Items. They provided no cross reference of the photos to the items on the list. Making the photos totally useless, because there was no way to determine what photos related to what items. Also, there were multiple photos of some items; therefore, there is no way they even provided photos of all the 1,600 items, even if I tried to cross reference them. I later noticed that they missed a leather couch, refrigerator, 4 mattresses/box springs, and other less significant items from the list. If they missed such obvious items, there is no way I can rely on their list being complete. When I objected, they sent me a hand-written list and expected me to figure out what else was missed and refused to help beyond that, in any way. When they 1st started, it was extremely cold; so, they brought in a large diesel heater to heat up the barn and start getting things dried. However, they never even turned it on. When they brought in the heater, they backed it into the yard in the snow (without bothering to check what was under the snow) and broke a stained-glass stepping-stone that I was promised I would be reimbursed for. They now refuse to pay for it. There was a Sycle in the barn that was over 100 years old, with all the parts. I payed between $60 & $100 for it. One night after they were gone for the day, I placed the Sycle on their table for processing. A month later, I found it outside, under a tarp, in the mud, with the handle broken and one of the attachments missing. The handle was the most valuable part of it. They refuse to pay for it also. To be honest, they never promised to pay for it, but I think it is fair that they do, because of their completely negligent treatment of this item. I tried to get this resolve with the help of the BBB, but they responded with lies. Thus, I got nowhere."