Get matched with top foundation drain installation pros in Saint Charles, IL

"Well done. Great communication. Done on time. Very professional."

"We recently had our entire basement finished by Matrix Basements, and we couldn't be more thrilled with the results! The entire process was smooth, professional, and stayed right on schedule. Rodrigo, our carpenter, did incredible work. His craftsmanship and attention to detail really brought everything together beautifully. Ben, our project manager, was fantastic at keeping everything running seamlessly. He was always communicative and made sure we were in the loop every step of the way. The whole team was timely, professional, and clearly committed to delivering a high-quality result. We’re beyond pleased with how everything turned out and can’t wait to start using and enjoying our new space. Highly recommend Matrix Basements! "

"The quality of the work was awesome and the workers were very professional and answered any questions I had along the way of the work. My only critique is that the timelines initially given and even at the beginning of the project were off by a couple of weeks. Some of the communication in that wasn’t always clear."

"Work was done well."

"Went very well. They came on time, did a great job. Will hire again if needed."

"Good work in general; our basement no longer sees water for over 3 years now, which is the most important thing. But there were some real issues: The biggest issue is that USW did not adhere to local electrical codes, and did not arrange for a final inspection of the project. So we didn't find out that it wasn't to code until years later, and now it's a big hassle and minor cost to fix and get the permits. Ask your local gov yourself what you need to do for permits and inspections; don't rely on USW! USW said they would seal any foundation cracks found along the way; they didn't do this until I bugged the warranty dept about it (but they did do it eventually). USW sent someone out for the "annual checkup"... over 2 years after the install. It's a good thing they (eventually) did, because they discovered the backup battery wasn't charging. Now I know to check this stuff better myself. Prices also vary wildly and are kind of negotiable (I'd give more detail but I'm out of space)"

"Real Seal are very professional. Came out when they said, sent estimate and set up to have work done in a timely matter. The technician sealed two cracks in our foundation crawl space. Did a excellent job and was very friendly and knowledgable. I will be using them again for another crack."

"This is the first negative review I’ve ever left. We hired Ibro to remodel our kitchen and while he is the nicest guy, he never finished the job, the construction quality and attention to detail were poor, and worst of all was a serious bait and switch from "I'll take care of everything, everything will be so nice, don’t worry" to "that's not in the agreement!" or "That's not my job." We had a written list of included tasks and verbally agreed that when he finished the rooms would be done and there would be no further work, we needed to do. Tasks that he told us were not his job, or not in the agreement: -Replacing the base boards he removed when replacing the floor. -Installing pullout drawers included with our cabinet purchase. -Ensuring cabinet doors were hung straight. -Ensuring outlets were not crooked. -Staining the floor vents to match the flooring he installed. -Fixing the floor that gives when walked on (he replaced the subfloor in that spot!) We gave final payment with two tasks outstanding (he wore me down and I was too tired and too pregnant to fight him) and after multiple follow ups, Ibro never finished either one."

"Fantastic experience. They did a great job. From initial contact to completion was under 2 weeks. Highly recommend."

"1. Very fast to respond to the the request 2. The staff was exceptionally nice, explained what they do and how they work. 3. Scheduled an appointment with a 2 hr window. 4. Repair showed up on time. (Two people) 5. They examined the problem and gave me a quote (fair and reasonable) 6. They went to work and resolved the sewer backup issue. Then they went ahead and cleared all the pipes of sludge until the water ran clear. They explained the issue was food residue buildup from the garbage disposal. That made sense since we has done a lot of summer and fall canning and used the disposal extensively. 6. They did a excellent job, very courteous and explained everything along the way. They used plastic to protect the surrounding area charged less than the estimate. 7. This is a family run business. They care about their customers a work hard to resolve the problem to the customers satisfaction. I would use them again and recommend their service."