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AMERICAN FAMILY HEATING AND AIR CONDITIONING

4.9

(68) Verified Reviews

Founded 2003 • With Angi since December 2006

Business Highlights

Emergency Services OfferedEmergency Services Offered
Licensed
Bonded
Insured
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Hours

Sunday
Open All Day
Monday
Open All Day
Tuesday
Open All Day
Wednesday
Open All Day
Thursday
Open All Day
Friday
Open All Day
Saturday
Open All Day

Company Contact

4079 Conifer dr

Elgin, IL 60124

Description

24 hour service flat rate pricing on repairs 2 year warranty(repairs) installations(10 yr parts and labor warranty)...

Verified Reviews

4.9

(68) Verified Reviews

Ratings Distribution

5

64

4

2

3

1

2

0

1

1

Rating Details

Price

4.9

Professionalism

5.0

Punctuality

4.9

Quality

4.9

Responsiveness

4.9

Read reviews by category

HVAC Companies (67)lawn & landscaping (1)fence company (1)
Showing 1-10 of 68 reviews
5.0

07/11/2021

They were VERY responsive and we had the new system installed within 10 days. Friendly, quick and responsive. Great to work with!!

Description of Work
Heating and Air Conditioning

Category heating & air conditioning/hvac

Cost $7,900

Services Performed? Yes

Hire Again? Yes

Work Completed On 06/18/2021

5.0

09/29/2018

I have lived in my home for over 23 years and have used several different Heating and Air companies thru the years... I needed service in Sept 2018 and had various coupon prices of $39 and $49 for an A/C tune up and was about to chose on of them but decided to check Angie's list for a review or google for the coupon companies. That is when I found American Family HVAC and started to read their rev...

Description of Work
Air conditioning tune up and leak

Category heating & air conditioning/hvac

Cost $79

Services Performed? Yes

Hire Again? Yes

Work Completed On 09/17/2018

5.0

04/01/2018

We called the company the Saturday before Easter and they still squeezed us in at the end of the day. They were up front about their prices, professional, and fixed the problem quickly. Would recommend!

Description of Work
heater repair

Category heating & air conditioning/hvac

Cost $109

Services Performed? Yes

Hire Again? Yes

Work Completed On 04/01/2018

5.0

03/08/2018

Nick (hope this right :-)) came over and did excellent job to fix the problem and explained to me everything he did.

Description of Work
fixed one furnace start-up problem and did the tuning for two furnices

Category heating & air conditioning/hvac

Services Performed? Yes

Hire Again? Yes

Work Completed On 07/09/2020

5.0

02/22/2018

Excellent, they are fair-priced , honest, and do a terrific job.

Description of Work
furnace/AC service , Aprilaire installation

Category heating & air conditioning/hvac

Services Performed? Yes

Hire Again? Yes

Work Completed On 07/10/2020

5.0

11/06/2017

Everything went well. Took about 1 hr and was done quickly.

Description of Work
Furnace Tune up

Category heating & air conditioning/hvac

Cost $79

Services Performed? Yes

Hire Again? Yes

Work Completed On 10/13/2017

5.0

11/06/2017

Contacted me immediately to let me know he doesn't go this far north. Stated credit would be issued back to my acct.

Description of Work
Heating system check.

Category heating & air conditioning/hvac

Hire Again? Yes

Work Completed On 11/06/2017

5.0

10/19/2017

I was told my serviceman would arrive between 10am-12pm. He called me at 9:30 that he would arrive in about half an hour & he did, right at 10am. I had a list of specifics to be checked because I bought the service discounted through Angie's list & I asked how he did each thing on the list as he did it & he explained in detail each thing he was doing. He found nothing wrong with my furnace & I tol...

Description of Work
I had a furnace tune-up. It consisted of cleaning much deeper into the furnace than I can get at myself & verifying all the parts are working properly.

Category heating & air conditioning/hvac

Cost $79.95

Services Performed? Yes

Hire Again? Yes

Work Completed On 10/18/2017

5.0

10/14/2017

Exceptionally well. Service was scheduled timely, serviceperson called to confirm and was prompt, courteous and professional. All work completed, on time and of quality. Would definitely hire again.

Description of Work
Furnace cleaning

Category heating & air conditioning/hvac

Services Performed? Yes

Hire Again? Yes

Work Completed On 10/09/2017

5.0

09/18/2017

We have a service agreement with them, we are on their premium plan. Yes, I would use them again. They are very punctual and they call you before they arrive. They call and remind you of your heating or air conditioning cleaning before the season comes.

Description of Work
They inspected our heater and humidifier. They also put new filters in.

Category heating & air conditioning/hvac

Services Performed? Yes

Hire Again? Yes

Work Completed On 09/10/2017

Services Offered

HEATING & A/C REPAIR & INSTALLATION & HOT WATER TANK REPAIR AND INSTALLATION.

Services Not Offered

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General Information
Free Estimates
Yes
Eco-Friendly Accreditations
No
Payment Options
Check, Visa, MasterCard, Discover, Financing Available
Senior Discount
5%
Emergency Service
Yes
Warranties
Yes