Lifeline Plumbing Heating & Cooling

Plumbing, Heating and Air Conditioning, Water Heaters,

About us

Lifeline Plumbing, Heating and Cooling is now offering ZERO HUMAN CONTACT SERVICE CALLS in order to keep our clients and employees safe and healthy! Lifeline is the winner of the Super Service Award each year since 2011, when we started our profile on Angies List. If you are looking for professional Plumbing, Air Conditioning, Heating or any type of HVAC services in the greater Chicago-land, area make the call to Lifeline Plumbing, Heating and Cooling! We put our customers first with everything we do. That is why we offer a comprehensive satisfaction guarantee on all the work we do, and on all the products we install. If you would like to speak with one of our experts and get scheduled for service, call us at (847) 468-0069.

Business highlights

13 years of trusted experience
Se Habla Español
Family Owned & Operated
Emergency Services Offered

Services we offer

Full home and commercial plumbing service. Inspections, repair, and replacement. Full home and commercial HVAC inspections, sales, and service. 24/7 Urgent Care Services.

Services we don't offer

Full-service home or commercial electrical.

Amenities

Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

Check
CreditCard
Financing Available

Photos of past projects

Reviews

4.72,305 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
82%
4
9%
3
3%
2
2%
1
3%


Rating CategoryRating out of 5
quality
4.8
value
4.5
professionalism
4.8
responsiveness
4.8
punctuality
4.9

Filter reviews by category

Showing 1-25 of 2305 reviews

John S.
08/2024
5.0
heating & air conditioning/hvac
  + -1 more
Great work. Passed city inspections.
Description of Work: Underground gas line installation.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,900

Joseph B.
06/2024
5.0
plumbing
  + -1 more
On-time, knowledgeable, friendly, and fast.
Description of Work: The kitchen sink plumbing needed to be brought up-to-code as well as a disposal installation.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,800

Jonathan H.
04/2024
5.0
water heater repair
  + -1 more
Very nice folks and did a great job on my water heater replacement
Description of Work: Checked all my plumbing. Recommend water heater change

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,100

Fred H.
02/2024
5.0
plumbing
  + -1 more
Great Job. Showed up in less than 24 hours and we have more projects for them to work on later this year
Description of Work: replaced sink disposer and Kitchen faucet

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Max C.
10/2023
1.0
plumbing
  + -1 more
Please don't make the same mistake I did. It's not possible for a local plumbing company to have 2,000+ 5-star reviews and I learned my lesson the hard way. They came out to rod out a clogged sewer from the cleanout in the yard to the sewer line. This is literally 12 feet apart and they charged $620. Once the work was done, they told me I still needed to follow up with hydro jetting for an additional $1350. After all that, they tried to sell a monthly maintenance service called Life Club.
Description of Work: rodding from sewer clean out in the yard

Rating CategoryRating out of 5
quality
2.0
value
1.0
professionalism
2.0
responsiveness
5.0
punctuality
5.0

$620

Response from Lifeline Plumbing Heating & Cooling
Hi [Member Name Removed], we are sorry that we did meet your expectations. Our service manager Mike will reach out to you this afternoon to discuss the service call.

John H.
09/2023
5.0
plumbing
  + -1 more
Mike Dilialo did an AMAZING job of restoring our Kohler shower to a functioning state. The electronic controls just died on us and Mike diagnosed and fixed it very quickly and efficiently, all while being very friendly and funny to boot! I strongly recommend Mike D. for any plumbing needs you may have!
Description of Work: Diagnosis and repair on electrical shower controls.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from Lifeline Plumbing Heating & Cooling
Thanks for the 5-star review. We are always eager to help. Call any time.

Avery A.
09/2023
5.0
plumbing
  + -1 more
Great job super professional and easy to work with
Description of Work: He replaced the cartridge

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$429

Response from Lifeline Plumbing Heating & Cooling
Thanks [Member Name Removed]! We greatly appreciate the 5-star review!

Jack S.
08/2023
5.0
plumbing
  + -1 more
They looked at our basement shower and weren’t able to replicate the problem. They gave us advice on what could be the issue and assured us it wasn’t air in the lines
Description of Work: We were experiencing vibrations in basement shower. They Eve live it may have been the cartridge. They were unable to replicate problem but spent sufficient time testing

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Lifeline Plumbing Heating & Cooling
We appreciate your positive feedback!

Shea G.
07/2023
5.0
plumbing
  + -1 more
Great! Andy was very personable and trustworthy
Description of Work: Replace all drains to solid lines, and fixed the plumbing on our disposal.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Lifeline Plumbing Heating & Cooling
We value your satisfaction. Thanks for the five stars!

Laura K.
01/2023
5.0
plumbing
  + -1 more
They did a great job and we're super helpful.
Description of Work: Raise shower head and replace shower fixtures.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

Response from Lifeline Plumbing Heating & Cooling
Thanks [Member Name Removed]! We value your satisfaction. Thanks for the five stars!

Mohammed S.
10/2022
1.0
plumbing
  + -1 more
They were supposed to fix the leak under the kitchen sink as well as the clog in the kitchen sink. They came out and gave some outrageous prices to fix these problems and took advantage of our urgency of getting this done as soon as possible. They charged us $307 for replacing a P-trap and another small pipe. They then quoted another $500 to $600 for them to fix the clog. We decided not to do the clog fix with them and only got the leak fixed. We then realized after they left the hot water is not flowing in the kitchen faucet now, not sure what they did to block that from working. Horrible experience and outrageous prices. I would like my money back and I will be calling my credit card company to take care of this. I will also be calling Angi to get a refund. Avoid this company at all costs!
Description of Work: Fix leak and clog in kitchen sink

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$307

Response from Lifeline Plumbing Heating & Cooling
We are sorry we didn't live up to your expectations. We are always willing to discuss any issues that arise during our service calls. Feel free to reach out any time to discuss.

Stacy P.
07/2022
3.0
heating & air conditioning/hvac, plumbing
  + 0 more
Thought it was a plumbing issue, but turned out to be an issue with air conditioner. They were prompt in responding to the emergency call. HVAC responder was knowledgeable. Price for furnace and AC was horribly overpriced!
Description of Work: Emergency call for water coming from ceiling.

Rating CategoryRating out of 5
quality
5.0
value
1.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$13,000

Response from Lifeline Plumbing Heating & Cooling
Thanks for calling us out. Sorry we couldn't end up working together, but appreciate the opportunity to give an estimate.

David G.
12/2021
5.0
heating & air conditioning/hvac
  + -1 more
It's sad to have to put down a dog, but to add to the frustration having your heat go out in your bridal salon makes the day suck even more. I had an 8 am appointment at my store for the heating unit and an 11 am appointment to put a fur-baby down. Friends I can't tell you how easy Anthony at Lifeline Plumbing, Heating & Cooling was to work with. He knew in minutes what needed to be done. There was no ********. He knew the day I was going to have and just wanted the job done so I could continue with what was going to be an afoul morning. At 1:30 pm while sitting in my car I get a text from Anthony asking me if I was okay. WOW! Not only did this Company/man get me up and running last minute but he cared how I was doing. Friends, it says a lot about a person that takes time out of their day to check-in. And when it's your heating guy it's even more mind-blowing. It was 19 degrees outside and even colder on our roof. His only concern was me. If you have issues with heating or air... you've got to request Anthony. Tell them Complete Bridal sent you. You won't be disappointed. And when he suggests a maintenance plan you might want to think about it. It saved me HUNDREDS!
Description of Work: Heating repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$747

Cherry S.
12/2021
5.0
plumbing, water heater repair
  + 0 more
They did excellent! They were prompt, professional and we're on time.
Description of Work: They installed a water heater
Rating CategoryRating out of 5
Yes, I recommend this pro
$1,500

Margaret S.
06/2021
5.0
plumbing
  + -1 more
Mike D did a great job. He was both personable and professional and we'd definitely hire again. It wasn't the easiest of jobs because the original had been bricked in!
Description of Work: We had an outside faucet that needed to be replaced.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$377

Rohit S.
03/2021
5.0
electrician
  + -1 more
Bought Amana (Single Stage) HVAC System. Our old American Standard HVAC broke. They came in 2 weeks before and replaced the Gas Valve for $600 and 2 weeks later that broke too because of the electric board. They convinced us that instead of spending more money on parts that may also break later it's better to buy a new HVAC system. They recommended Amana dual stage - Variable system but next day they called that it was a mistake to recommend that because it doesn't exist in 15" size, so now they recommended Single stage and lower the price by $500. Not only that, but they helped us and went out of way to accommodate us with price. Likewise, they fixed it during Thanksgiving weekend.
Description of Work: HVAC Replacement
Rating CategoryRating out of 5
Yes, I recommend this pro

Angela K.
02/2021
5.0
plumbing
  + -1 more
Mike D was very professional he did an awesome job I feel very confident with he’s work. I would definitely use Again. Mike was a very nice guy to work with very patient With us. Mike took the time to explain everything he was doing and why.
Description of Work: New pipes and garbage disposal.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,384

Steven H.
12/2020
5.0
plumbing
  + -1 more
Phone quote was answered immediately, Mike came out and assed the need, offered a reasonably priced pump that was about 20% below Angie's list median price. Installed and ready to work with a one year warranty within 2 hours start to finish
Description of Work: Replace sump pump

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$616

Nick I.
11/2020
5.0
plumbing
  + -1 more
Phil came out and provided a quote and then returned to do the work. He was very knowledgeable and patient with my novice questions. He did a great job and I highly recommend!
Description of Work: Install hot water recirculating pump

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Diane K.
11/2020
4.0
plumbing, air duct cleaning
  + 0 more
They came out and quoted the job. I paid for the quote but got the job done by a local store plumbing company for less than half the price Lifeline quoted.
Description of Work: Replace bathroom sink drains
Rating CategoryRating out of 5

Bruce R.
10/2020
5.0
plumbing, water heater repair
  + 0 more
The job went very well, they came out and gave us a quote very professional took about two hours. We were very happy with the installation. The guy's name that did the estimate was Mike D.
Description of Work: Install a new water heater

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,672

Dave F.
09/2020
5.0
plumbing, water heater repair
  + 0 more
Excellent. Mike Turney offered great advice for multiple plumbing projects. He was professional, polite, and did excellent quick work. I will call them again on future projects.
Description of Work: New hot water tank, new sump pump, added a backup sump pump, installed outdoor spigot

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,500

Stephen H.
08/2020
5.0
plumbing
  + -1 more
Great! Mike D. is a true professional. Arrived on time, reviewed work to be done for a reasonable price. Thanks LifeLine and Mike D.!
Description of Work: Overall plumbing on our rental property. Mike D. re plumbed some kitchen under sink pipes and installed some toilets, adjusted showers

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

ROSE C.
08/2020
5.0
air duct cleaning, drain cleaning
  + 0 more
We have been utilizing Lifeline Plumbing for the past five years, most recently on 8/11/20. Technician Mike D called 30 minutes prior to arriving and courteously asked if we preferred for him to park his vehicle on the street or in the driveway. Once he arrived he performed a whole-house plumbing inspection and then gave us several choices at different price points to replace our defective garbage disposal. We selected the most expensive option with the best warranty and Mike D promptly and professionally installed it. Mike is very professional, highly skilled and possesses a great sense of humor as well. We intend to ask for Mike D whenever we again call Lifeline for our Plumbing needs.
Description of Work: Whole-house plumbing inspection and garbage disposal replacement

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Matthew A.
07/2020
5.0
plumbing, wells
  + 0 more
I called on a Sunday morning and was able to immediately talk to someone. He offered emergency service on Sunday afternoon for a premium or a Monday appointment. I took the Monday appointment. Mike showed up on time with a call about 30 minutes before he arrived. He was friendly and profession and worn a masks at all times. He quickly provided an estimated and replaced the pump on the spot. It may have been one of the easiest service experiences i have had.
Description of Work: Preplaced Ejector Pump

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Contact information

296 Williams Place, East Dundee, IL 60118

http://www.ineedlifeline.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day


Licensing

Bonded

Insured

Licensed*

Trade License Number
055-042643
Trade License Locale
IL
Trade License Authority
Illinois Department of Public Health
Trade License Expiration
09/30/2025

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Heating and Air Conditioning,
Water Heaters,
Wells and Pumps,
Drain Cleaning,
Water Filtration and Softening,
Sewer Cleaning,
Drain Pipe Installation,
Natural Gas Lines

FAQ

Lifeline Plumbing Heating & Cooling is currently rated 4.7 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Lifeline Plumbing Heating & Cooling accepts the following forms of payment: Check,CreditCard,Financing Available
No, Lifeline Plumbing Heating & Cooling does not offer free project estimates.
Yes, Lifeline Plumbing Heating & Cooling offers eco-friendly accreditations.
Yes, Lifeline Plumbing Heating & Cooling offers a 10% senior discount.
Yes, Lifeline Plumbing Heating & Cooling offers emergency services.
Yes, Lifeline Plumbing Heating & Cooling offers warranties.
Lifeline Plumbing Heating & Cooling offers the following services: Full home and commercial plumbing service. Inspections, repair, and replacement. Full home and commercial HVAC inspections, sales, and service. 24/7 Urgent Care Services.
Full-service home or commercial electrical.

Contact information

296 Williams Place, East Dundee, IL 60118

http://www.ineedlifeline.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day