West Suburban Appliance Repair logoApproved Pro
Approved Pro

West Suburban Appliance Repair

4.9(
92
)
Appliance Repair, Heating and Air Conditioning Service, Dryer Vent Cleaning,

About us

West Suburban Appliance Repair is a family owned and operated local Appliance repair business. We believe that our customers have a choice to hire any service provider they wish. We assure our customers that by calling us we will strive to exceed their expectations. Our goal at West Suburban Appliance repair is to provide solution to our customer appliance problems at an affordable price, and to build long lasting relationships.

Business highlights

Eco Friendly
Minority owned and operated
Family owned & operated
Emergency services offered
25 years of experience

Services we offer

Repair for all major brands of refrigerators, washers, dryers, ovens & garbage disposals. We also offer service and maintenance all major brands of heating and cooling units.

Amenities

Eco Friendly Accreditations

Yes

Emergency Services

Yes

Warranties

Yes

Accepted Payment Methods

  • Check
  • Visa
  • Discover
  • MasterCard
Our recent projects
  • 8
    View Gallery

    Assorted photos uploaded by West Suburban Appliance Repair

Reviews
4.992 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
95%
4
2%
3
1%
2
0%
1
2%
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Filter reviews by service

Showing 1-25 of 92 reviews
Adam Z.
Jul 2021
5.0
Appliance Repair, Heating and Air Conditioning Service
Yes, I recommend this pro
Called on Wednesday and Eddie called me back to set up a time for service. He came out the next day and within 30 minutes my A/C was back up and running! Will call again if I need more fixed!
Response from West Suburban Appliance Repair

"Hi [Member Name Removed], thank you for taking the time to review your service experience with us. We are ready to help anytime you require our assistance. WSAR team"

Judy or Todd C.
Dec 2020
5.0
Appliance Repair
Yes, I recommend this pro
$135
West Suburban Appliance Repair was at our house 20 minutes after we called on a Saturday afternoon. We had tried to replace the igniter ourselves, but it was beyond our skills. Eddie was professional and accommodating. He quickly installed the part we supplied. He also reassembled our stove. We will definitely use this company for all of our appliance repairs.
Gary O.
Nov 2020
1.0
Appliance Repair
It did not happen. They never returned our phone call to set up an appointment.
Jim H.
Sep 2020
5.0
Appliance Repair
Yes, I recommend this pro
$250
They arrived within an hour of our first communication. Fixed the problem with a part they had on their truck, and got it running again before any other repair companies even replied to my request. These guys are real pros!
Response from West Suburban Appliance Repair

"Mr.[Member Name Removed], thank you for taking the time your service experience. We appreciate your positive feedback. We are happy to help at anytime. WSAR team"

Susan B.
Sep 2020
1.0
Appliance Repair
I stated my dryer was not working. That it had a F1 error. Also in my request on Angies listThe repair man came looked at my dryer said you have a F1. I can't fix it not worth repair. Charged me $79 for something that could be told over the phone.
Response from West Suburban Appliance Repair

"Dear customer, our phone agents are not qualified to give estimate over the phone. they are instructed to take your information and add notes to your service order. A visit to your residence is necessary for proper diagnosis and to provide accurate estimates. We wish we can give free estimates, however it does cost resources to send a tech to a home. ( Transportation, gas. insurance. tools...) Our goal is to repair the appliance, the service fee is just enough to break even on the trip, especially during the current pandemic. Thank you for your feed back, and we hope that this information willl help you understand our situation. WSAR team."

Kris L.
Aug 2020
5.0
Appliance Repair
Yes, I recommend this pro
$205
GREAT! I got an appointment promptly, and the technician showed up on time. Eddie was very polite and professional. He was very considerate about not leaving a mess in my house. The cost was reasonable. I would definitely call this company again.
Response from West Suburban Appliance Repair

"Thank you very much for taking the time to review our service. Please let us know when you need our help in the future."

KELLY S.
Jun 2020
5.0
Appliance Repair
Yes, I recommend this pro
$155
We had a clogged drain line, and Eddie identified the problem quickly, did the repair for a very reasonable price, and everything's working perfectly now...will definitely call them again when I need any appliance repair!
Thomas D.
Mar 2020
5.0
Appliance Repair
Yes, I recommend this pro
Our experience was excellent; would highly recommend them. Eric was our technician, who was knowledgeable, thorough, and saved us from buying a new dryer. He communicated clearly through the process, ran tests on our dryer's performance and heat levels, and identified a blockage in our duct line. Thanks for the great service and we'll happily share the name with friends and family!
ROBERT M.
Aug 2019
5.0
Appliance Repair
Yes, I recommend this pro
$344
Main control board was defective. Eddie had to send it out for re- build. Work was done efficiently and well. Great service, and pricing was lower than expected..
Gaby F.
Aug 2019
5.0
Appliance Repair
Yes, I recommend this pro
Eddie to the rescue once again. Can't say enough good comments about Eddie's service and professionalism.
Wayne S.
Jul 2019
5.0
Appliance Repair
Yes, I recommend this pro
$200
Eric was very responsive, communicated when needed and kept me posted throughout the job. Very happy with everything.
David K.
Mar 2019
5.0
Appliance Repair
Yes, I recommend this pro
$200
great! very responsive, great work and have used in the past!
Response from West Suburban Appliance Repair

"Thank you Mr. [Member Name Removed] for your repeat business, and your review. We greatly appreciate you taking the time to share your experience. WSAR"

Kristin F.
Mar 2019
5.0
Appliance Repair, Heating and Air Conditioning Service
Yes, I recommend this pro
$79
Great service - furnace was blowing cold air and they came within an hour of call and fixed the problem quickly.
Response from West Suburban Appliance Repair

"Thank you Mrs. [Member Name Removed] for taking the time to review your service experience with us. We are very happy to have you as a customer, and we are here to help you with your service needs."

Cathy L.
Feb 2019
5.0
Appliance Repair
Yes, I recommend this pro
$79
I ended up paying $79 for a diagnosis and it was well worth the price!
Response from West Suburban Appliance Repair

"Thank you Mrs. [Member Name Removed] for your feedback. We always have our customers best interest in mind. Thank you for your king words. WSAR"

Chris B.
Dec 2018
5.0
Appliance Repair
Yes, I recommend this pro
$300
Fantastic! Eddie is the most professional, courteous, knowledgeable appliance repairman I've ever encountered.
Mary G.
Dec 2018
5.0
Appliance Repair
Yes, I recommend this pro
$79
I highly recommend West Suburban Appliance Repair. They provided very prompt, professional, polite, and honest service. I enormously appreciated the forthright cost-benefit analysis of repairing (new motor) v. replacing (buying new DW)--he could have recommended expensive repair so as to obtain the additional labor fee but instead suggested that I take some time to think about whether it'd make more sense to replace the DW through an appliance dealer (in which case no further fees would be earned)--seems very trustworthy--highly recommend and will call again!!!
Response from West Suburban Appliance Repair

"Thank you Ms. [Member Name Removed] for taking the time to review your experience with us. We are here to help when you needs us. Regards WSAR"

Roger R.
Nov 2018
5.0
Appliance Repair
Yes, I recommend this pro
Everything was done very professionally, promptly, courteously, and informatively.
Elizabeth R.
Nov 2018
5.0
Appliance Repair
Yes, I recommend this pro
Very well - technician was prompt, friendly, and knowledgeable
Response from West Suburban Appliance Repair

"Thank you Mrs [Member Name Removed] for taking the time to reviews us. We were very happy to help with your LG washer repair. Please let us know in the future when you need our help. WSAR"

Linda K.
Nov 2018
5.0
Appliance Repair
Yes, I recommend this pro
Fine, it’s fixed.
Melissa I.
Oct 2018
5.0
Appliance Repair
Yes, I recommend this pro
The response to my repair request was wonderful. Able to come on same day of request. Repair tech was so respectful. Completed the repair in a timely and courteous manner. Highly recommend!!!!
Laura S.
Oct 2018
5.0
Appliance Repair
Yes, I recommend this pro
Eddie was very professional, and honest! He initially thought it was leaking freon and also needed a new compressor, so there was quite a wait because the compressor was backordered. Once the part was in, he came and fixed the refrigerator but realized the compressor was ok. He could have easily replaced the compressor and charged me for it, but instead was honest and it turned out to be a fraction of the cost. I would definitely use them again.
Gary N.
Sep 2018
5.0
Appliance Repair
Yes, I recommend this pro
Our fridge was making a rattling sound when it would turn on. I called Eddie and he came out and, of course, the fridge was silent when he arrived. He had us move some frozen items around to improve air flow in the freezer and the fridge has been fine since. I have used his services before. He is a great guy and very reliable.
Response from West Suburban Appliance Repair

"Thank you Mr. [Member Name Removed] for your positive feed back. We appreciate you as a customer."

Marja R.
Sep 2018
5.0
Appliance Repair
Yes, I recommend this pro
washer had a recall which I was unaware of.
Bonniesue W.
Aug 2018
5.0
Appliance Repair
Yes, I recommend this pro
Eddy, who came with 17 years experience, was way off the charts polite, and was so good at explaining what was wrong and what he would do to fix it. This business is on our new favorite appliance repair go-to place. I will recommend them to others for sure. Their rates are very reasonable and fair. I so appreciated that they came in on Saturday, which was the same day we noticed our fridge not cooling either the freezer or the fridge. The fee for coming to check it out to analyze the problem and give an estimate of the cost is waived if you let them fix your issue. Apt was going to charge me 160.00 just for coming to assess the problem and give a quote, then charge on top of that for labor and parts. Thank you so much Eddy and West Suburban Appliance!!!!
Steven B.
Aug 2018
5.0
Appliance Repair
Yes, I recommend this pro
$80
Super fast and professional repair
Response from West Suburban Appliance Repair

"Thank you Mr. [Member Name Removed] for taking the time to share your experience. We appreciate your feed back and we are looking forward to help you in the future. Regards WSAR"

Showing 1-25 of 92

Licensing

Insured

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

West Suburban Appliance Repair is currently rated 4.9 overall out of 5.
Monday: 9:00 AM - 9:00 PM Tuesday: 9:00 AM - 9:00 PM Wednesday: 9:00 AM - 9:00 PM Thursday: 9:00 AM - 9:00 PM Friday: 9:00 AM - 9:00 PM Saturday: 9:00 AM - 9:00 PM Sunday: 9:00 AM - 9:00 PM
West Suburban Appliance Repair accepts the following forms of payment: Check, Visa, Discover, MasterCard
No, West Suburban Appliance Repair does not offer free project estimates.
Yes, West Suburban Appliance Repair offers eco-friendly accreditations.
No, West Suburban Appliance Repair does not offer a senior discount.
Yes, West Suburban Appliance Repair offers emergency services.
Yes, West Suburban Appliance Repair offers warranties.
West Suburban Appliance Repair offers the following services: Repair for all major brands of refrigerators, washers, dryers, ovens & garbage disposals. We also offer service and maintenance all major brands of heating and cooling units.

Contact Information

1061 Regency Ln, Carol Stream, IL 60188

Service Hours

Sunday:9:00 AM - 9:00 PM
Monday:9:00 AM - 9:00 PM
Tuesday:9:00 AM - 9:00 PM
Wednesday:9:00 AM - 9:00 PM
Thursday:9:00 AM - 9:00 PM
Friday:9:00 AM - 9:00 PM
Saturday:9:00 AM - 9:00 PM
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