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"Google review summary 4.5 (918) Reviews All project manager108 job88 basement remodel44 work33 +6 Sort by Most relevant Newest Highest Lowest Jasper Pitrello Local Guide·194 reviews·21 photos This was not the experience we had ever imagined we would have with Matrix we could have worked with other companies and spent far less money but we thought we were getting a premium product and at a premium price! We had contracted Matrix … More Photo 1 in review by Jasper Pitrello Photo 2 in review by Jasper Pitrello Photo 3 in review by Jasper Pitrello Photo 4 in review by Jasper Pitrello+3 Jason Vassallo 8 reviews·18 photos 2 months ago We had an incredible experience with Matrix Basements! From start to finish, the team was professional, communicative, and a pleasure to work with. The craftsmanship is top-notch—every detail was handled with care and precision. You can … More Photo 1 in review by Jason Vassallo Photo 2 in review by Jason Vassallo Photo 3 in review by Jason Vassallo Photo 4 in review by Jason Vassallo 🙏1 Matrix Basements (Owner) 2 months ago Thank you so much, Jason! We’re incredibly grateful for your kind words and for trusting Matrix Basements with your home. Hearing how much you enjoyed the process — and seeing your beautiful new space — means the world to our entire team. We’re honored to have been part of bringing your vision to life! Ann Michel 7 reviews·4 photos 5 months ago We are very pleased with our the renovation of our basement. We had several bids from different contractors, and although Matrix was the highest bid, I would say it was well worth every dollar spent. The process started off slow, the start … More Photo 1 in review by Ann Michel Photo 2 in review by Ann Michel Photo 3 in review by Ann Michel Photo 4 in review by Ann Michel ❤️1 Matrix Basements (Owner) 5 months ago Thank you for sharing your experience with Matrix Basements. We appreciate your feedback. Kathleen Tracy 3 reviews·5 photos 5 months ago We recently had our basement completed by Matrix. We are thrilled with having the extra living space! Having the Builder Trend app allowed us to see the schedule and follow the process, so there weren't many surprises. Matrix got a 4-star … More Photo 1 in review by Kathleen Tracy Photo 2 in review by Kathleen Tracy Photo 3 in review by Kathleen Tracy Photo 4 in review by Kathleen Tracy+2 Matrix Basements (Owner) 5 months ago Your feedback is incredibly valuable. We are thrilled to hear that you are enjoying the extra living space in your basement completed by Matrix. We appreciate your detailed review and will take your concerns into consideration for future projects. Better Business Bureau [*** Link removed ***] Matrix Basement Finishing | BBB Complaints | Better Business ... Talking with neighbors, their sales team is regularly unprofessional and rude. They make a lot of promises verbally but are careful to not put anything in ***** ... People also search for Angie's List [*** Link removed ***] Matrix Basement Finishing Reviews - Arlington Heights, IL Working with Matrix was a pleasure from start to finish. They are an all-inclusive contractor - they designed and executed the project. Easy communication ... People also ask Who is the owner of Matrix Home Solutions? What is the warranty on a matrix basement? What is the typical project timeline with Matrix Basement? Does Matrix Basement Systems offer free estimates? Feedback Matrix Basements [*** Link removed ***] Matrix Basements Reviews Very professional trades people. Excellent work, job completed on time and looks wonderful. We are very happy with the finished basement. People also search for Reliable Home Improvem... Design First Builders reviews Drury Design reviews Advance Design Studio revi... Century City Baths & Remodels... 4Ever Remodeling reviews Feedback Houzz [*** Link removed ***] MATRIX BASEMENT FINISHING - Project Photos & Reviews We contracted Matrix Home Solutions to for our basement remodel. Wow! Truly an amazing job! The project was finished right on schedule. The project manager and ... Reddit · r/Naperville 20+ comments · 8 months ago Anyone have recommendations for a basement finishing quote? I used Matrix a few years ago. Easy to work with, only finished half the basement, and even let us do the floors and painting ourselves to save ... Indeed Job Search App installed Matrix Basement Finishing Employee Reviews in Arlington Heights, IL Nov 7, 2024 — We're thrilled to hear that you've had such a positive experience working at Matrix Home Solutions. It's fantastic to know that our ... Home Advisor [*** Link removed ***] Matrix Basement Finishing Chicagoland Area The quality of the craftsmanship is outstanding every detail was thoughtfully executed. They stayed on schedule and within budget, which was ... Better Business Bureau [*** Link removed ***] Matrix Basement Finishing | BBB Business Profile BBB Accredited since 11/9/2023. Basement Contractors in Menomonee Falls, WI. See BBB rating, reviews, complaints, get a quote and more ... Matrix Home Solutions. People also search for Reliable Home Improvem... Design First Builders reviews Drury Design reviews Advance Design Studio revi... Century City Baths & Remodels... 4Ever Remodeling reviews Feedback Results are personalized - Try without personalization Elgin, Illinois - Based on your places (Home) Update location Dark theme: on Help Feedback Privacy Terms Jasper Pitrello Local Guide·194 reviews·21 photos just now New This was not the experience we had ever imagined we would have with Matrix we could have worked with other companies and spent far less money but we thought we were getting a premium product and at a premium price! We had contracted Matrix in February to finish our basement, our salesman did a very good job taking the time to lay everything out give us our options and meet our vision the follow-up appointment to finalize went well and the gentleman really had a good knowledge of everything that needed to be done. The biggest problem we had was with the project manager and some of the trades that were brought in. The framers and finish carpenters did a wonderful job however the failures were many and project management was substandard for spending over six figures on a project. The damage that was caused to the finished portion of our house, walls, door jams garage door frame and other building errors that were made on electrical and plumbing were not addressed or handled appropriately unless I had said something to our project manager . Even then they just ignored my request and I had to pay my own painter to fix the damages that Matrix caused . The overall mismanagement of the project is what brought me to the point where I had to be the intermediary for the trades as the project manager was never on site or didn't pick up or return calls in any sort of Timely manner. This is what I am paying Matrix to handle and clearly that fell short! They framed the tub incorrectly leaving gaps where the wall studs didn't get to the ceiling, electrical switch boxes that were not secured so when the spray foam was installed and pushed the box out of the way causing repairs needed to be made, the plumber installed the wrong color drain and glued it in place they're causing an issue where if they tried to remove it and snapped the pipe under the tub they would have to gut the bathroom again and we were on a tight timeline as we were getting married the week after the project was supposed to be completed. When they sprayed our ceiling the painter left four five gallon buckets uncovered in the basement causing the house to smell to the point where it was 90° outside and we had to leave all our windows open oh yes and by the way had we not covered them up after they left they would have had to buy all new materials. When the spray foam portion of the project was to take place we were told to have nobody in the home so we put the dogs in a kennel they were supposed to be there at 8:00 a.m. they did not show up till 3:45 p.m. not getting completed till almost 9:00. It may seem minor but taking several animals to a"

"Larry and his crew were very professional. I appreciated his suggestions which made the job even better. He was always here when he said he would be and the finished basement is beautiful."

"Excellent work! The team fixed my clogged kitchen sink pipes, installed a new electrical outlet and replaced my broken kitchen sink disposer with a new one…all in about an hour. They are highly skilled, friendly, professional, and efficient. I highly recommend them for your next home project or repair."

"The men made a great new shower area! They cleaned up as well! I called the office to try to arrange the balance of work. Haven’t heard back from anyone - but yes! The work great!"

"Why 5 stars? First the Arrowhead rep I met with was prompt, professional and knowledgeable. He made many trips to my house to review plans and bring paver samples. He provided a competitive bid with another "affordable contractor" and was much less than another "expensive" contractor bid. He provided some very good input to improve on my original patio design. Arrowhead used 4x8 plywood sheets to protect my lawn as they brought their heavy equipment in and out. The patio foundation was a full 12 inches of 3 different sized gravel stones. I observed quality craftsmanship during the installation, especially with all the curves in my design. Meticulous work. The finished patio looks amazing. The crew power washed everything upon completion. They also brought in sod to replace some damaged areas in the immediate patio area that resulted from the digging. I also paid for landscaping stone to fill in around my walk and pool. It looks great. I highly recommend Arrowhead Pavers."

"1. They broke the water main in two places, covered it up by continuing the landscaping, lied about breaking it, and offered to re-landscape again later for more money. 2. I told them I wanted ground cover around established trees and on the side of the house. Instead they planted grass there. They then planted the ground cover without first killing the new grass. It looks terrible because of all the grass growing around and rising above the new ground cover. 3. There are many, many large bare spots where grass should be growing. I told them about that but instead of seeding or reseeding the bare spots, they covered it up with the fiber blanket that concealed the fact grass seed wasn't planted until after I paid them. 4. They fixed my brick sidewalk but forgot they were to treat it. When I reminded them to do it, they didn't sweep off the dirt and just covered the dirt. 5. Tore pond liner, covered it up, and didn't reattach to new bricks despite many promises."

"I was highly impressed with Geoff and his team. They were very detail-oriented and knowledgeable in all areas. Geoff is extremely customer-centric and strives for excellence. We are already planning our next project for October."

"I recently had the pleasure of working with Juan at J&P Brothers Landscaping to transform my front and side yard, and I couldn’t be happier with the results. From start to finish, Juan and his team demonstrated professionalism, expertise, and a genuine commitment to excellence. 1. Initial Consultation and Proposal: Juan visited my home, took meticulous measurements, and showed me impressive examples of his previous work. He listened attentively to my preferences and needs. Within a week, he provided a detailed proposal that broke down various options, including addressing our backyard landscaping needs. 2. Efficient Execution: After a brief delay due to rain (which Juan communicated promptly), his team efficiently cleared out the yard in just one day. Over the next two days, they laid down approximately 2,500 square feet of lush Kentucky Bluegrass in the front and side yards, as well as the parkway. Juan also addressed a water pooling issue near our foundation—a problem we’d been grappling with for a while. 3. Attention to Detail: Not only did Juan level the problematic area, but he also added a beautiful flower bed according to our agreed-upon plan. Landscape fabric was strategically placed to prevent weeds, and a layer of fresh mulch completed the look. Our neighbors have been giving us glowing complements —the transformation is remarkable! 4. Smooth Process: Juan’s digital contract process made everything hassle-free. I appreciated the transparency and ease of communication throughout the project. 5. Looking Ahead: My wife and I are thrilled with our rejuvenated front yard, and we’re already planning to engage Juan for our backyard landscaping. His expertise and dedication are unmatched. In summary, Juan and his team delivered exceptional results, turning our outdoor space into something truly special. If you’re seeking top-notch landscaping services, look no further—Juan is the real deal!"

"Mary offered great advice on how to make our garage more functional, and was extremely receptive to our feedback. The guys who installed the cabinets did a great job! Overall we are very happy."

"Leaks located and repairs done that have resolved the problem. Work was accomplished on time and in a professional manner. The two men were pleasant and kept me informed of progress."