
Northwest Plumbing Co
About us
We are a family owned business for over 70 years serving Nortwest Chicago & the Northwest suburbs. We are fully licensed & bonded by the State of Illinois, we are licensed & bonded plumbing contractor by the Illinois Dept. of Public Health. We fully warrant our work & materials we provide. If you would like more information about us please visit: www.northwestplumbingcompany.com www.northwestplumbingcompany.com. Additional contact name - Jim Krueger. Award winning.
Business highlights
Services we offer
Full plumbing.
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Number of Stars | Image of Distribution | Number of Ratings |
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96% | ||
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"We are sorry you are "outraged". You agreed to the price for the work that "went well" before we began work. Our warranty applies to installed plumbing, fixtures and repairs to same. We don't warrant drain cleaning as we cannot monitor or control what people put down their drains, we can only unclog them. Then there is also the matter of what condition the drain piping is in and how it is installed (especially when it is in the wall). These, and other factors are all reasons we do not warrant drain cleaning."
Although the provider had several additional clients that day, he took the time to help me with this unexpected emergency. He was very experienced and creative and solved the problem by replacing the rubber pipe with a metal one.
He also unplugged the drains on the 3rd and 2nd floors and fixed a leaky toilet on the first floor.
Considering the amount of work the provided did, his price was very reasonable and I am more than satisfied with the work he performed and the price.
I've used these plumbers for years for a reason. They balance quality service with practical advice.
This time, I had them out after a home inspection claimed "major plumbing issues". I'm selling the house, and the prospective buyer's inspector claimed there was a leak in the crawlspace and plumbing issues with the second floor bathtub. I quote directly from the report:
"Water is leaking to the crawlspace, where copper piping was poorly patched, in small rear
crawlspace. This is an inadequate patch, likely in response to a pipe that froze."
"Plumbing behind & below the older 2nd fl. tub, needs to be checked by lic. plumber; much water
leaked through the 1st fl. BR ceiling after this tub was filled and drained. Quantity of water likely
shows this isn't merely due to overflow drain."
The buyers backed out of the contract due to the inspection's "major plumbing issues".
Northwest Plumbing fit me into their schedule despite my limited availability (I'm moving out-of-state and given notice at my job and my life is hectic and filled with chaos). They fixed the leak in the crawlspace and checked the bathtub. The tub is an old steel tub, and they couldn't replace the gasket without damaging the tub, but they were able to use caulk and a new overflow plate (the inspector had damaged the existing one during the inspection) to resolve the problem.
The total cost of fixing these "major plumbing issues" was under $250.
I tested the bathtub fix today - filled the tub to overflow... let the overflow run a while, then drained the tub. NO water in the first floor bedroom.
Of course, this doesn't undo the fact the prospective buyers backed out due to inspection... but I'm prepared for the next ones!
Thanks, Northwest Plumbing!
Licensing
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