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Northwest Plumbing Co

Telephone Jacks and Wiring - Install, Telephone System - Install or Upgrade, Sewer Main - Clear,

About us

We are a family owned business for over 70 years serving Nortwest Chicago & the Northwest suburbs. We are fully licensed & bonded by the State of Illinois, we are licensed & bonded plumbing contractor by the Illinois Dept. of Public Health. We fully warrant our work & materials we provide. If you would like more information about us please visit: www.northwestplumbingcompany.com www.northwestplumbingcompany.com. Additional contact name - Jim Krueger. Award winning.

Business highlights

86 years of experience

Services we offer

Full plumbing.

Amenities

Free Estimates

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.956 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
96%
4
2%
3
2%
2
0%
1
0%
Showing 1-25 of 56 reviews
Patricia M.
Dec 2017
5.0
Yes, I recommend this pro
Great! I had a toilet that needed a repair before guests arrived for a visit. Tried fixing the problem myself but it did not go well. They are my "go to" neighborhood plumber. They come on time, fix the problem, and don't overcharge. Cannot ask for more than that!

Catherine B.
Nov 2017
5.0
Yes, I recommend this pro
$277
Fred came promptly to replace our old bathroom faucet, and gave excellent advice about our ill-fitting bathtub valve escutcheon. Northwest Plumbing has always done good work for us.

NANCY A.
Nov 2017
5.0
Yes, I recommend this pro
..........

Jeffrey S.
Nov 2017
5.0
Yes, I recommend this pro
Fixed sump pump leak (using a screwable fitting), July 2016; gave decent advice on preventing other problems.

Wayne G.
Jul 2017
5.0
Yes, I recommend this pro
I left a message on a Sunday night and the call was returned as soon as they opened on Monday morning. They worked me into their schedule as soon as possible and the work was done quickly and professionally. Fred explained why the pump replacement was necessary rather than being able to clean out the pump and reinstall it. All around excellent service as usual.

Robert W.
Jun 2017
5.0
Yes, I recommend this pro
Great guys! They were able to work around my schedule and did an excellent job. I would definitely hire again.

Cary B.
Jun 2017
5.0
Yes, I recommend this pro
$600
The work was completed well. The gentleman bought two different faucet kits for me to decide. He was personable and his work was neat, quick and right on time. Good job all around. I'd rehire again.

Claudia R.
May 2017
5.0
Yes, I recommend this pro
Fast & easy since they knew exactly how to fix the problem.

Catherine B.
Feb 2017
5.0
Yes, I recommend this pro
$206
Northwest Plumbing quickly replaced the ballcock and flapper, and the toilet is working fine!

DAVID E.
Jan 2017
5.0
Yes, I recommend this pro
.

Geri S.
Apr 2016
5.0
Yes, I recommend this pro
$225
unknown

Melanie F.
Nov 2015
5.0
Yes, I recommend this pro
$400
He was on time, fast and courteous

Margaret H.
Oct 2015
5.0
Yes, I recommend this pro
$184
Fred returned my call right away and was able to send someone on a day and time that was most convenient for me. His worker came on time and finished the job in 45 minutes. He replaced broken plastic bolts with brass ones, and used a thicker wax ring. He was courteous, professional and neat. Problem solved. No more leak.

Felix M.
Sep 2015
3.0
$1,150
The work went well. It was grossly overpriced and worse, the company wants to charge me again for the roding. This is a blatant violation of their "one year warranty," although the work was performed only four months ago.  This is an outrage and outright fraud.
Response from Northwest Plumbing Co

"We are sorry you are "outraged". You agreed to the price for the work that "went well" before we began work. Our warranty applies to installed plumbing, fixtures and repairs to same. We don't warrant drain cleaning as we cannot monitor or control what people put down their drains, we can only unclog them. Then there is also the matter of what condition the drain piping is in and how it is installed (especially when it is in the wall). These, and other factors are all reasons we do not warrant drain cleaning."


Miljana P.
Aug 2015
5.0
Yes, I recommend this pro
$364
The provider responded to my call quickly and agreed to come  out at about 1 PM the same day.He arrived punctually. While working on the bath tub drain on the third floor it was dicovered that a rubber pipe was innapropriately installed  (by someone who rennovated the bathroom) on the tub drain and the pipe was leaking badly. This was an unexpected complication and abig problem for us because it meant that the tenants would not be able to use the bathroom till the problem is fixed.
Although the provider had several additional clients that day, he took the time to help me with this unexpected emergency. He was very experienced and creative and solved the problem by replacing the rubber pipe with a metal one.
He also unplugged the drains on the 3rd and 2nd floors and fixed a leaky toilet on the first floor.
Considering the amount of work the provided did, his price was very reasonable and I am more than satisfied with the work he performed and the price.

BERNARD S.
Jul 2015
5.0
Yes, I recommend this pro
$312
Fred was on time.  The sink drain was totally blocked, Fred removed the blockage by taking the pipe apart in the basement .  He worked clean and without a mess. I am very satisfied with his work.

Nick G.
Apr 2015
5.0
Yes, I recommend this pro
$1,200
Audio Missing.

Mary A.
Feb 2015
5.0
Yes, I recommend this pro
$289
unknown

LYNETTE A.
Aug 2014
5.0
Yes, I recommend this pro
$246
AWESOME.
I've used these plumbers for years for a reason.  They balance quality service with practical advice.
This time, I had them out after a home inspection claimed "major plumbing issues".  I'm selling the house, and the prospective buyer's inspector claimed there was a leak in the crawlspace and plumbing issues with the second floor bathtub.  I quote directly from the report:
"Water is leaking to the crawlspace, where copper piping was poorly patched, in small rear
crawlspace. This is an inadequate patch, likely in response to a pipe that froze."
"Plumbing behind & below the older 2nd fl. tub, needs to be checked by lic. plumber; much water
leaked through the 1st fl. BR ceiling after this tub was filled and drained. Quantity of water likely
shows this isn't merely due to overflow drain."

The buyers backed out of the contract due to the inspection's "major plumbing issues".
Northwest Plumbing fit me into their schedule despite my limited availability (I'm moving out-of-state and given notice at my job and my life is hectic and filled with chaos).  They fixed the leak in the crawlspace and checked the bathtub.  The tub is an old steel tub, and they couldn't replace the gasket without damaging the tub, but they were able to use caulk and a new overflow plate (the inspector had damaged the existing one during the inspection) to resolve the problem.
The total cost of fixing these "major plumbing issues" was under $250.
I tested the bathtub fix today - filled the tub to overflow... let the overflow run a while, then drained the tub.  NO water in the first floor bedroom. 
Of course, this doesn't undo the fact the prospective buyers backed out due to inspection... but I'm prepared for the next ones!
Thanks, Northwest Plumbing!

Catherine B.
Jul 2014
5.0
Yes, I recommend this pro
$199
Fast and excellent job!  Also gave good information about cleaning faucet-- vinegar takes lime deposits right off!  Will definitely use this company again!

Beth H.
May 2014
5.0
Yes, I recommend this pro
We use them regularly. The last time we used them everything was pretty much fine. Their price was within range and their quality was good.

Ruth A.
Apr 2014
5.0
Yes, I recommend this pro
$170
Fred and Jim are  excellent plumbers and have been in the business a long time. They are honest and fix what really needs to be fixed.  I highly recommend them, and would use them for all my plumbing needs.

John N.
Mar 2014
5.0
Yes, I recommend this pro
$350
Plumber arrived on time, he was very professional and completed the work and was very careful to clean up afterwards.

Richard D.
Mar 2014
5.0
Yes, I recommend this pro
$175
Very efficient, neat and professional.

John N.
Jan 2014
5.0
Yes, I recommend this pro
$340
Quote just for pump.  N.W. Plumbing did a great job--installed the re-circulating system & rodded the drain with no mess or fuss.
Showing 1-25 of 56

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Northwest Plumbing Co is currently rated 4.9 overall out of 5.
Northwest Plumbing Co accepts the following forms of payment: CreditCard
Yes, Northwest Plumbing Co offers free project estimates.
No, Northwest Plumbing Co does not offer eco-friendly accreditations.
No, Northwest Plumbing Co does not offer a senior discount.
No, Northwest Plumbing Co does not offer emergency services.
No, Northwest Plumbing Co does not offer warranties.

Contact Information

4375 N Elston Ave, Chicago, IL 60641

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