Get matched with top central vacuum installation pros in Montgomery, IL

"Overall, the team at United Heating & Air Conditioning did an amazing job. Francisco was able to help provide great customer service and was able to answer all of our questions. We will definitely be returning and beginning to reference our friends and family. Thank you!"

"DO NOT USE THIS COMPANY. They wrongly installed new equipment and refuse to correct it. -------------- Here's the scam: Sell and put in a unit that mostly works, but needs annual repairs due to your incorrect installation. Parts are under warranty, but the service/labor is not, so you'll constantly call them out to work on the issues they created but refuse to actually fix. --------------- Eagle Air was recommended by my home warranty, American Home Shield. They replaced 2 full HVAC systems (furnaces and A/C) in my home. Total cost $15K+ Unbeknownst to me they did not replace the original copper lines. Replacement is standard when putting in a new unit as old lines are prone to leak. Per the installation manuals from the manufacturer, these lines are not the correct size for either of the units. I had an independent, licensed HVAC repair company out to confirm this as well. When this was brought to Eagle's attention, Angie said "We don't know if that's true. People lie about our work all the time." When I spoke to Tony, sent him images in email, he said "Don't worry about it." We scheduled an appointment in 5 days them to come assess the issues. I took off work for the day to wait 10-2p. At 1:25 I called to check in. Angie told me they were not coming. That they had cancelled the visit as I didn't want to pay the $149 travel fee (as these issues were part of their initial install) and that they didn't like the way I treated them. I was also not allowed to speak with Tony. They are refusing further communication and are not accountable for their own work. They knowingly installed this not to manufacture's speculations. This choice creates ongoing problems with the unit. As a customer and not an HVAC tech, I never would have identified this incorrect install without a 3rd party."

"They came out when they said they would, and did a wonderful job."

"TR Miller Heating, Cooling & Plumbing I think an obvious first step for the company is to be more upfront with pricing. By offering an upfront cost of $79 to assess a plumbing issue seems reasonable. To then have a minimal price that starts at $494 for something as simple as a 45 minute repair seems very unfair. It is similar to a bait and switch--reasonable to ridiculous. I was very specific in my needs--which was to connect two 1" water pipes 4 3/8" apart. I even forwarded a pic before anyone from TR Miller came out to the residence. The explanation from the manager was inadequate and false. Manager stated pricing was based on 50% going to the technician, 40% for overhead, and 10% profit. While I have already gone through the manager's exaggerated pay rate for the technician repair at roughly $250 per hour, Glassdoor site shows a technician hourly salary ranging from $20-$33 per hour. Even at an hourly rate of $50 per hour, a 40 hour per week technician would be at an annual salary of $100k per year-- which is probably closer to reality for pricing. With inflated non-factual pricing to start for labor and then factoring your overhead and profit off of an inflated labor rate, you literally are overinflating pricing by a large margin. Very unfair for a homeowner enticed to use your service which supposedly starts at $79. Will continue to be dissatisfied with my experience with TR Miller. You are a predatory company taking advantage of people. Based on my math, you would have still had great and more fair margins for a 45 minute job charging $250 for the job."

"Great service and technician"

"Tech came out and was helped adjust dampers for 30 mins. $150 service fee. Makes suggestion to clean outside Carrier unit which took 3/4 hour. $250. Asked him why so much his response was the cleaning solution is an expensive. In my defense I should have been provided an estimation prior to cleaning. In their defense I should have asked how much it would cost. I would have sought to negotiate, which I will always attempt to do, and I feel their business practices are pretty shady. HVAC companies from experience have to be treated with a high distrust."

"They installed a 30-amp Dryer outlet for my electrical/heat-pump dryer unit. Very efficient, friendly, and a great value. Great service and Devin was AWESOME! I'd definitely recommend them for other services."

"Thankful for the quick service. They claim a $79 fee to come out and provide a quote. The $79 fee can be applied to the job if I agree. What they don't tell you ahead of time is that they have a flat rate of $494 for the task. The task was nominal and took 45 minutes to complete. Pricing seems ridiculous. I know plumbers don't make anywhere near what we were charged. Even with overhead and a less than 1 hour job with $30 worth of parts, it is nowhere near what we were charged. Quite criminal. Wouldn't use them again. Boooooo."