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Tiger Plumbing, Heating, Air Conditioning, & Electrical Services
3.4(
353
)
Sump Pump - Repair or Replace

Serving Millstadt, IL and surrounding areas

Approved (Corporate)

In business since 1993

Free estimates

Emergency services offered

"By February 2012, less than a year after installation, I begin to have problems. So I called Mt Everest, and they come and fix things here and there, and I don't think much of it because other than the inconvenience of occasionally being too hot, it's not costing me too much money. =) Here are some of the receipts I could find... Mt. Everest - 2/16/12 - $194.12 Mt. Everest - 2/17/12 - $0.00 Mt. Everest - 2/18/12 - $0.00 --new company name-- Tiger - 1/22/13 - $210.00 (Became Club Member) Tiger - 8/16/13 - $0.00 Tiger - 5/16/14 - $0.00 (Waived/Warranty) Fast forward to October 2015, a little over four years after installation, I have a coolant leak somewhere that can't seem to get fixed, and Tiger has to keep recharging my "closed" system... the only difference is now I have to start paying for this service. (I guess Freon is expensive.) I start to panic because my family is undergoing financial hardships, and whatever money I once had went toward the air conditioner I purchased four years earlier. Thankfully, Tiger works with me on this, and I am grateful. However, they warn me that I will need to have the evaporator coils (???) changed out. EEEK! At this point, I am already $10,000 (plus) into this system, it is only four years old, and it is having major problems. Again, I have no money left, so I'm talking to lawyers, because from what I can understand from Tiger, it's a manufacturing defect, and now I have to pay Tiger tons of money (that I don't have) to fix something that shouldn't even be broken yet. (Warrenty still covered parts, but not labor.) Thankfully, Tiger comes through for me and I refrain from possibly taking legal action against manufacturers. On October 23rd, 2015, the coil gets swapped out. The technician thinks there might still be a leak somewhere, but nothing really comes of it. The parts are covered under warranty, Tiger is kind enough to waive the fee for labor. * * * * * The above gives Tiger five stars. I seriously had no money to pay them. I would have had to get a loan from somewhere. ...but... It is now July 18th, 2016, not even a year has passed since the installation of a new coil, and it is 74* in my house... I have the thermostat set at 70*. The temp coming out of the vents is around 68* - according to my meat thermostat. I have called Tiger, and we have an appointment for tomorrow. I fear that Tiger is going to tell me that I will need a recharged -- or new coils -- and I will have to pay them for service with money I still don't have. I'm praying everything still falls under a warranty. Pray for me, you all. I'll come update after my appointment and let you all know how it went. <3"
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Sump Pump Installation questions, answered by experts

Sump pumps remove excess water from the lowest point of your home, which prevents flooding. When a sump pit fills with water, a sump pump pushes that water outside of the basin and into an exterior discharge pipe. From there, the water flows away from your home, so it doesn’t damage your foundation.

A water pressure booster doesn't require special maintenance. Like any house system, inspections should be a regular part of your annual schedule. Check for leaks, faulty valves, pressure loss, and mineral build-up. Pressure loss could be a result of mineral build-up, and you can descale the system with a vinegar and water solution.

You should be fine. Most high-grade grinder pumps have a 24-hour holding capacity within the tank. You can continue to use the facilities so long as the power outage does not stretch into days. In a worst-case scenario, attach a generator to the grinder pump, providing it has sufficient electric capacity.

Installing a battery backup for your sump pump is recommended, particularly if you live in an area with frequent power outages or severe rainstorms. A sump pump requires electricity to function, and a battery backup ensures it can continue to move water out of your home if the power goes out, providing crucial protection against flooding. Additionally, frequent power outages can create electrical surges that might damage the sump pump's motor. A battery backup system offers an additional layer of protection, ensuring your basement stays dry.

The most common cause of a clogged sump pump is natural debris buildup. As water enters the sump pit, it can carry small pieces of debris that build up over time, or the debris can get caught in the filter. If you forget to cover the pit after cleaning the sump pump and pit, debris can also collect in the pit. Corrosion on the metal discharge pipe can also clog the pump. Additionally, if your pipes freeze, it can prevent water from draining properly and cause a clog.

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