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Tiger Plumbing, Heating, Air Conditioning, & Electrical Services
3.4(
353
)
Sump Pump - Repair or Replace

Serving Millstadt, IL and surrounding areas

Approved (Corporate)

In business since 1993

Free estimates

Emergency services offered

"By February 2012, less than a year after installation, I begin to have problems. So I called Mt Everest, and they come and fix things here and there, and I don't think much of it because other than the inconvenience of occasionally being too hot, it's not costing me too much money. =) Here are some of the receipts I could find... Mt. Everest - 2/16/12 - $194.12 Mt. Everest - 2/17/12 - $0.00 Mt. Everest - 2/18/12 - $0.00 --new company name-- Tiger - 1/22/13 - $210.00 (Became Club Member) Tiger - 8/16/13 - $0.00 Tiger - 5/16/14 - $0.00 (Waived/Warranty) Fast forward to October 2015, a little over four years after installation, I have a coolant leak somewhere that can't seem to get fixed, and Tiger has to keep recharging my "closed" system... the only difference is now I have to start paying for this service. (I guess Freon is expensive.) I start to panic because my family is undergoing financial hardships, and whatever money I once had went toward the air conditioner I purchased four years earlier. Thankfully, Tiger works with me on this, and I am grateful. However, they warn me that I will need to have the evaporator coils (???) changed out. EEEK! At this point, I am already $10,000 (plus) into this system, it is only four years old, and it is having major problems. Again, I have no money left, so I'm talking to lawyers, because from what I can understand from Tiger, it's a manufacturing defect, and now I have to pay Tiger tons of money (that I don't have) to fix something that shouldn't even be broken yet. (Warrenty still covered parts, but not labor.) Thankfully, Tiger comes through for me and I refrain from possibly taking legal action against manufacturers. On October 23rd, 2015, the coil gets swapped out. The technician thinks there might still be a leak somewhere, but nothing really comes of it. The parts are covered under warranty, Tiger is kind enough to waive the fee for labor. * * * * * The above gives Tiger five stars. I seriously had no money to pay them. I would have had to get a loan from somewhere. ...but... It is now July 18th, 2016, not even a year has passed since the installation of a new coil, and it is 74* in my house... I have the thermostat set at 70*. The temp coming out of the vents is around 68* - according to my meat thermostat. I have called Tiger, and we have an appointment for tomorrow. I fear that Tiger is going to tell me that I will need a recharged -- or new coils -- and I will have to pay them for service with money I still don't have. I'm praying everything still falls under a warranty. Pray for me, you all. I'll come update after my appointment and let you all know how it went. <3"
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+5

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Recommended by74%of homeowners
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Absolute Clean
4.6(
420
)
Sump Pump - Repair or Replace

Serving Millstadt, IL and surrounding areas

In business since 2007

Emergency services offered

Credit card accepted

"The provider was extremely professional.  He did two chimney's although I had originally only indicated service for 1 as well as did the tuck pointing for the one fireplace. 
He walked me through in detailed all of the steps and reviewed with me all of the changes that they made and the service and additional costs were clearly indicated prior to work being completed. 
After cleaning the chimney they clean up their mess and the one chimney that was in the basement had concrete dust from a sump pump I had put in and they cleaned that up too. 
Additionally, he went back and corrected something he did not find to his standard even though I don't know that I would have noticed. 
I would definitely recommended him to others.

"
Recommended by87%of homeowners
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Sump Pump Installation questions, answered by experts

Sewer ejector pumps need to be cleaned at least once a year by a professional. You shouldn’t attempt to clean it yourself because it can release sewer gasses that are toxic to humans and can be fatal. But to keep the system as clean as possible between professional inspection and cleaning services, be sure to only flush human waste and toilet paper. Avoid flushing items that can clog the system, like paper towels, grease, oil, or menstruation products.

Thankfully, you do have a few sump pump backup options in case it fails. One option is a battery-powered backup sump pump. Another option is using a portable backup generator as a power supply for your sump pump. Unlike a battery-powered backup which has limited power, a generator can run around the clock for as long as you need it. 

Or you can opt for a water-powered backup pump, which uses your home’s water supply as a source of power. However, this may not be the best option if you find your house frequently has low water pressure.

No. Sump pumps have different capacities, which refers to the volume of water that they can remove. They also come in various horsepower ratings, which measure the size of the pump’s motor. For many homes, 1/3 horsepower is enough. But if you live in an area that floods often, you might need a more powerful model.

Installing a battery backup for your sump pump is recommended, particularly if you live in an area with frequent power outages or severe rainstorms. A sump pump requires electricity to function, and a battery backup ensures it can continue to move water out of your home if the power goes out, providing crucial protection against flooding. Additionally, frequent power outages can create electrical surges that might damage the sump pump's motor. A battery backup system offers an additional layer of protection, ensuring your basement stays dry.

You shouldn’t shower while a sump pump isn’t working. Although household wastewater isn’t supposed to go into the sump pit, it’s best to wait to shower until your sump pump is running properly and able to move excess water out of the basement. If you need to shower when the sump pump isn’t working, aim for a short shower.

The Millstadt, IL homeowners’ guide to sump pump installation services

From average costs to expert advice, get all the answers you need to get your job done.