Get matched with top sauna installation pros in Livingston, IL

"This company absolutely sucks!!! They will not stop harassing me with phone calls. They've called about 15 times, and I've told them each and every time that i no longer need help. And they won't stop!!! I had to report them to angis list. I would have reported them to BBB but they dont seem to exist anywhere except here and some website called Houzz where their account is suspended. I dont think this is a real company. Beware!!!!!"

"We attempted to have our unfinished basement finished in 2020. The project started in June of 2020 and was terminated unfinished in January of 2021. Total cost of the partial project was $75,771. Several issues led to the termination of the project. The primary was lack of actual project management and ability to take responsibility for errors by the contractor, which, in addition to being frustrating, contributed to the unnecessarily long project time of 7 months while still not being finished. Examples include: - An I-Beam for a heavy-bag track was to be installed on the ceiling. It was installed in the incorrect location and extremely poorly, to the point where flanges were overlapping. When confronted, the contractor stated that it just "wasn't finished". However, the correction required the complete removal and re-installation. Then the contractor claimed the issue was due to insufficient instruction supplied, even though all required information was in fact supplied. The installation crew was simply not competent and failed to install as instructed. - Wood panels were put on a large portion of the ceiling. Several conversations in writing instructed that there was to be no more work done after the initial paint as we liked the look as is. When painters were on-site for the walls, it was confirmed with them verbally that the ceiling was complete and not to perform work on them. However, they caulked and painted it anyway. When confronted, the contractor stated it was always known that this work was to be done. He also said it was only painted and not caulked, which was clearly not the case. Additionally, when shown texts and emails where we explicitly requested no more work done to the ceiling and that he also stated it was complete, he simply ignored it. - When ordering a vanity, he sent us to a shop to select one. However, when it came time to need the vanity, we found it had never actually been ordered. The contractor blamed us for not ordering it while at the shop, however the person at the shop later confirmed the hold up was the contractor not confirming the order. These are some of the biggest examples, but there were communication issues throughout the project. The termination of the contact didn't go any better than the rest of the project. We were told up front, in writing, that we would be billed for all services each week for the prior week. However, when we were settling up after the contract was terminated, there were many costs he was back charging for, meaning they were not billed during the week of work as the original contract stated. One of the items had no reciept. One of the bigger issues here was the painting. The painting cost was much too high relative to the original bid price based on actual work performed. When asked for an itemized bill for painting, it included painting work that had not been performed. The contractor ultimately removed the item for which he didn't have a receipt and reduced the paint cost by some amount. It was still not correct, but we agreed to pay to end the situation."

"They did a solid job and were a pleasure to deal with. Very professional."

"slow response times. no onsite visit, so had to confirm all measures myself. good product in the end."

"Shawn and his guys do amazing work. From the first time I met him, I knew he was honest and professional in what he does. There was a problem with flooring issue during the job and he fixed it for me. Just today, I had an issue with my doors sticking and he came to fix it. He is a stand up guy for sure. I would recommend his work to anyone if you are looking for a high quality product at a great price!"

"Horrible! Prestige pools promised the world when selling us the pool and fell short at every turn. I own a home renovation company so know the game. Signed contract because they promised it would be built before the winter. Mid June after many calls they finally started. They worked a day here....a day there....never letting us know when or why . I made many calls asking when the guys would build because of what was promised and I needed to get more concrete done around the pool once they were done. Secretary every time was like talking to a recording, saying the same bull they tell everyone on why pool wasn’t done. I ended up hiring my own crew to backfill ditch in yard and grade yard that had huge piles of dirt for months left . They left a massive pile of gravel in middle of yard no where close to pool for me to get rid of. My pump pipes leaning so bad I have to re do. Concrete around the pool is undermined all over . Left concrete dust in pool and made us vacuum up. Cracks in concrete, tape , caution tape, and trash left all over the place. No matter how many calls I make they never show to finish. They take half the money on start, almost half half way through, and never show up to finish. They take as many jobs as they can to sell and once they get money you will wait forever to get started and they will put you on the back burner to finish if they even do. Worse experience ever. If I ran my business like prestige I wouldn’t have a business"

"Great and professional service from Sam,very satisfied and thought pricing was fair.I would highly recommend."