Get matched with top backsplash installation pros in Jerseyville, IL

"Okay, so earlier this week I was angry with you empire for a couple reasons. But as I'll explain below, you've really come a long way to rectify and impress me with your customer service. Here's what happened. A few weeks ago I purchased Cool Breeze carpet for my whole house to go over the tiles that are currently in place in every room and Northbrook Terrace vinyl plank flooring to go over tiles in kitchen, dining room, and butlers pantry. Install date 7/19 arrives and the install team lead by Juan arrives (very nice, professional and knowledgeable) they do the walk through and inform us that the carpet can't be laid over tiles, it's the wrong type. You can imagine our frustration, our salesman completely screwed up. $11,000 is a big screw up. Juan was trying hard to make it right, but he couldn't, he wanted to at least put down the vinyl but alas he didn't have the right transition moulding to do that without carpeting. But dude was really trying! So, by this point I'm totally ticked, salesmen are supposed to know their products! Needless to say at this point my house is in complete disarray as I'm ready for flooring, I'm upset and now don't know what my options are. So I get a hold of the salesman who is going to come back out to my house Monday evening and show me products that will work over my tile floors and try to save the sale. He shows up and is of course apologetic, he's a nice person so I try to make the best of the situation and let him show me the products; we find one that is suitable sign the paperwork and find out that now I'm looking at weeks before I can get an install which has just got me beyond depressed because now I have to live with my house essentially torn apart and in chaos because what's the point in unpacking everything that I've put away in order to prepare it for install and do twice the work? So before he leaves he gives me the customer service managers phone number for the area John Merrell, so I call him the next day which was Tuesday the 20th and leave him a voicemail he calls me back within the hour and immediately starts to try to make everything right. Boy howdy did he, this man went above and beyond to make it right! Suffice to say my new flooring guaranteed to work in my house is getting installed tomorrow. Talk about customer service! I am very impressed on how empire took a negative and turned it into a positive. They saved me money to boot! So, that being said I'm impressed. The reason I initially picked empire was because the products are made in America and are mostly all recycled or have a lot of recycled product in them, but the reason I chose to stay with empire after the debacle of the wrong product was their outstanding customer service."

We're a local small contracting company ready to take on your next project ? big or small.\nFrom kitchen & bathroom remodels, decks, and general repairs to commercial work ? we do it all with quality craftsmanship and honest pricing.\n? FREE Estimates\n? Reliable & Insured\n? Family-Owned & Operated\n? Serving Alton and surrounding communities\nIf you're thinking about a project, now?s the perfect time! Message us, comment below, or give us a call (618-915-9749) for your no-obligation free estimate.\nLet?s build something great together! ??\nEssentialconceptsllc.com\n

As 30+ years experience carpenters, we are always prepared to take on your projects with precision and care. We pride ourselves on being courteous and polite, ensuring a positive experience from start to finish. Our approach involves actively listening to your needs and preferences to deliver tailored solutions. ???? We understand the importance of clear communication and collaboration to bring your vision to life. From the initial consultation to the final touches, We are dedicated to providing exceptional craftsmanship. ? We are ready to start, so contact me today. \n

C-MAC Development, LLC offers quality services to clients at reasonable prices. Our courteous staff has the professional tools and experience necessary to help with all your needs. We specialize in interior and exterior painting, kitchen and bath remodels, flooring, window installations, fences and decks. Call today to get in touch with our staff, and to learn more about what we have to offer!

"Dimitri did a very good job on our hallway. He managed to paint a very tight corner without getting any grey paint on our newly installed white trim. He has a very steady hand with the brush. The grey paint did bleed through the tape onto the baseboard trim in a couple locations but he made certain to repaint the trim and not just leave it up to us to fix. That was very professional of him.
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"Paul and his team were very communicative from the start and they were able to work within my time frame. I had a kitchen backsplash tiled and it was done very well. Would use again and recommend."

"I highly recommend Leesmann Homes. Steve, Jimmy, Tony, and James did an Awesome job on my shed, deck, and install of new folding indoor doors. My support beams were rotting, the deck was sagging, the shed door was rotting, and I needed new folding doors installed. They arrived in a very timely manner at the time they said they would be at my home. They did such an awesome job on everything that my deck inspector said, “this is some of the best work I’ve seen. Who did you use.” Those words always make you feel good because you know you made a good decision. Knowing quality work was done gives one peace of mind. I highly recommend Leesmann Home."

With over 25+ years of general construction experience, we are here to build the home of your dreams or remodel your living space into a place you will be most proud.

"I called on Friday to inquire about an estimate; Mike came Monday afternoon to give us a quote and repair the roof.  Given the number of competitors that don't even call back, I was impressed with their prompt response.  We knew we had some shingles that had blown off and we knew there was a leak around the vent for the furnace, but we trusted Mike to inspect the rest of the roof and make these and any additional necessary repairs.  He found several more problem areas than we were aware of and also identified a few ways in which our roof was installed improperly, which likely led to the shingles blowing off.  He seemed quite knowledgable and gave us an honest assessment of our roof (which wasn't great news).  He offered ballpark quotes on both cost and timeframe for repairing vs. replacing the roof so we could make a more informed decision.  In the end, we decided to repair for now and replace at some point in the future.
We will have Mike come back to give an official estimate when we are ready to replace the entire roof, but we will also get some estimates from competitors (which we didn't do for this repair; we just wanted it fixed quickly).  We felt like the cost of the repair might have been a bit high considering that the work was completed with only 2-3 hours of labor.
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"I hired the company to do a make ready [clean up & prep] on a single apartment in a building which I own in the  town where I live. I needed the property to be cleaned up so I could rent it again.  I have been a landlord for over 20 years & hadn't found a vacated property in such a mess in all my years. They did the complete interior clean-up which took about five hours. And, the complete prep of the property. they took out all the trash & junk, and cleaned up all debris left in the yard. They did such a great job with that I decided to use them for the yard maintenance also. They cleaned all my flowerbeds & got them ready for spring, placed mulch & trimmed the shrubs and flowering trees. On the inside they made everything look brand new! Cleaning the walls, painting, cleaned the carpets & stripped & polished the wood floors...making them look brand new. The appliances that stayed were cleaned inside & out. They even remembered to get all the light fixtures clean for me. Dusted all window seals & doorways. Shine mopped all they tile floors. To top it all off they even gave the bathrooms a fresh clean look by putting a new caulk seal around the tubs, sinks & shower...which gave the bathrooms a fresh face. All in all I found it to be a very stress free pleasant experience. And, I will definitely call on them for the next project because if they could do so well with a nightmare like that I'm sure the less difficult will be equally affordable and easily handled. Everything just looked so nice when they were finished. Thanks, Green Earth
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