DAN'S GARAGE DOOR SERVICE
About us
Dan's Garage Door Service is a family owned and operated business that has proudly serviced the RiverBend area since 1977. We are recognized as a market leader, both locally and throughout Clopay's dealer network. We are dedicated to providing superior levels of professional expertise and responsiveness in sales, installation and service.
Business highlights
Services we offer
Godfrey and surrounding Riverbend area., Liftmaster, We partner with top suppliers like Clopay, and Lifestyle Screens to bring our customers the highest quality products. Each door from Clopay and Lifestyle Screens can be customized to fit your needs and our installers will work tirelessly to exceed your expectations. With over 40 years of experience and hundreds of satisfied customers, we continue to be a distinguished partner for homeowners and business owners in the Alton
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
| Number of Stars | Image of Distribution | Number of Ratings |
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| 50% | ||
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| 50% |
"On July 14, 2021, we were hired to complete a labor only job for Mr. [Member Name Removed]. During the course of the job, our fence installer quit and left the job site unfinished. We very much regret the actions of our employee and understand that the job was left in an unsatisfactory condition until such time that Dan could return from his scheduled vacation. Upon Dan’s return, we offered the customer (Option 1) to replace all of his materials at our cost and allow him to find another fence company to complete the job, or (Option 2) that we would complete the job at a later date once we hired new fence installers. The customer chose option 1 to be reimbursed for the materials at a cost of $1897.34 which exceeded the deposit he paid of $1750. The customer signed a letter stating that he accepted this settlement offer in the form of a cashier's check and that he released Dan’s Garage Door Service for all further liability. This letter was signed and dated on September 20, 2021. To our knowledge, the customer was satisfied with the resolution until we read this review today on November 12, 2021. As a company, we want our customers to be completely satisfied as it is only by reputation that any business can stay in business. A “good name” in the community is what we strive to maintain. We deeply regret that we were not able to satisfy Mr. [Member Name Removed]’s expectation of service."
Licensing
State Contractor License Requirements
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