Get matched with top backsplash installation pros in Saint Charles, MO

"The backsplash installation is excellent—precise tile alignment, clean and even grout lines, and around outlets and edges. The craftsmanship reflects great attention to detail and professionalism, enhancing the overall aesthetic of the kitchen. Highly impressed with the quality and finish!"

"Matt arrived on time and was efficient at replacing floor tiles. Do you think customer service is gone, well so did we until Matt Hemingway came to replace three broken tiles. He finished in 90 minutes and that included going back to hardware store for a different color grout because he didn't like the way it looked. When done you could not tell the floor had been fixed. Excellent job. Highly recommend."

"Tippson's Construction has done a great job on installing my kitchen backsplash tiles, The company was very prompt to the entire project from start to finish..I'm definitely considering this company for an upcoming projects that's needed."

"Jacob and Cody have been amazing to work with. We originally hired them to repair our stairs and have since contracted with them to install our kitchen tile floor, install electric in our kitchen island and to repair some of our drywall. Their team is very professional, their estimates are accurate and they do quality work. We plan to hire them again when we remodel our bathrooms."

"Matt and Hard Surface Floors LLC did an oustanding job installing laminate floors in our basement. Their price was less expensive than box-store installers and Matt was able to work around his schedule to get our job completed within a week of us contacting him. Matt is also very personable and goes the extra mile to get things done the way you want it."

"This professional team completed several projects for me in the last few years. Projects include the removal and replacement of 17 doors and all baseboards in the entire house; replacement of a custom-made oval window; stair banister replacement and renovation of the existing newel posts and handrails. Current project includes kitchen remodeling including cabinets, counter tops, and backsplash replacements. Their team has a real attention to detail which was evident during the design phase, throughout the installation and even in the cleanup. They are very easy to work with, very responsive to emails and calls and they aim to please. They produce high-quality work and provide good customer service. I would recommend this company in a heartbeat."

"Jose installed a tile backsplash in the kitchen and did a beautiful job. He also built a deck and installed an aluminum fence around my backyard. He is one of the hardest workers I have ever hired. He is professional, friendly and listens to your ideas of how you want it designed. I plan to have him install a barn yard door next!"

"Luis and Chiara were outstanding. Their communication was consistent and they ensured that I loved every step of the process. I felt very involved and they took all of my feedback seriously. They covered every surface evenly and left no gaps or awkward transitions. They went above and beyond to make sure the plan for a transition was in place even though they were not responsible for installing it. They also too the time to match the pattern of the tile up onto part of the wall so it flowed visually. Small details were noticed. I plan to use them any time my house needs work and go through them for all of my future jobs. Highly recommend. They even met my new twins!! They really cared about me and the work they did. I’m so happy I have this connection. The floors look incredible!"

"Okay, so earlier this week I was angry with you empire for a couple reasons. But as I'll explain below, you've really come a long way to rectify and impress me with your customer service. Here's what happened. A few weeks ago I purchased Cool Breeze carpet for my whole house to go over the tiles that are currently in place in every room and Northbrook Terrace vinyl plank flooring to go over tiles in kitchen, dining room, and butlers pantry. Install date 7/19 arrives and the install team lead by Juan arrives (very nice, professional and knowledgeable) they do the walk through and inform us that the carpet can't be laid over tiles, it's the wrong type. You can imagine our frustration, our salesman completely screwed up. $11,000 is a big screw up. Juan was trying hard to make it right, but he couldn't, he wanted to at least put down the vinyl but alas he didn't have the right transition moulding to do that without carpeting. But dude was really trying! So, by this point I'm totally ticked, salesmen are supposed to know their products! Needless to say at this point my house is in complete disarray as I'm ready for flooring, I'm upset and now don't know what my options are. So I get a hold of the salesman who is going to come back out to my house Monday evening and show me products that will work over my tile floors and try to save the sale. He shows up and is of course apologetic, he's a nice person so I try to make the best of the situation and let him show me the products; we find one that is suitable sign the paperwork and find out that now I'm looking at weeks before I can get an install which has just got me beyond depressed because now I have to live with my house essentially torn apart and in chaos because what's the point in unpacking everything that I've put away in order to prepare it for install and do twice the work? So before he leaves he gives me the customer service managers phone number for the area John Merrell, so I call him the next day which was Tuesday the 20th and leave him a voicemail he calls me back within the hour and immediately starts to try to make everything right. Boy howdy did he, this man went above and beyond to make it right! Suffice to say my new flooring guaranteed to work in my house is getting installed tomorrow. Talk about customer service! I am very impressed on how empire took a negative and turned it into a positive. They saved me money to boot! So, that being said I'm impressed. The reason I initially picked empire was because the products are made in America and are mostly all recycled or have a lot of recycled product in them, but the reason I chose to stay with empire after the debacle of the wrong product was their outstanding customer service."

We take great pride in our experience, expertise, quality, and customer service that we provide to meet the consumer’s needs. It is our mission to provide excellent workmanship and complete customer satisfaction from start to completion of a project. In order to understand the needs and expectations of our customers, we take great care to work and communicate with every customer in a professional manner. Our reputation is based on service, safety, and quality, regardless of how large or small the job.\n