Get matched with top chimney cap pros in Hebron, IL

"Our fireplace chimney needed relining: the house was built in the mid 1960s, and despite regular sweeping it finally hit the point where it would not draft as well as it should. We had three estimates: one contractor (someone who had done brickwork on our chimney) told us he would have to break through the outside of the chimney to do the job, and was the most expensive; a second contractor tried to talk us into a gas-powered fireplace insert; and the third, Pratt, gave us a comprehensive quote. The owner, Steve, was very professional and patient and walked us through the quote. On the day of the job, the team showed up right on the agreed upon time and they were finished on schedule. The fireplace drafted beautifully and we are very pleased with the service. As a postscript, we noticed a smell coming from the fireplace during very hot and humid weather, and Steve came out to explain what was going on and how we can address it. He could have done it over the phone but he insisted on being here in person. Highly recommended-- I won't use anyone else for my chimney work."

"BEWARE of this company!!! Everything started out great, the staff was initially incredibly responsive and came out for an estimate. Their estimate was reasonable and competitive to a 2nd bid I had received, and I was offered a $500 discount and a commitment that the work would be done in 1.5 days if I signed the contract in 24 hours. I went ahead and signed the estimate. That is when the problems started.... The project manager (Moses) was completely non-responsive as to when the work would be completed. They were provided access to my home, yet never contacted me to let me know when they would arrive or when work would be completed. 3 weeks later, I still did not have a response on work completion and Moses stopped answering my messages and would not answer my calls. Finally, after calling the office (which is always closed and has an outdated voicemail response that hasn't been updated since Oct. 3rd) , I received a call from the technician. He tells me that work is complete, and that he'll be doing a walk through in a few days. Today, he calls to tell me he is there , but he doesn't know where the main gas line is and he can't figure out how to get gas to the fireplace. Ok, interesting... I call my gas company because we have working hot water and have been paying our gas bill and they tell me gas is entering the home. I tell this to technician, who tells me, well, that's too bad, they don't know what the problem is and that is my problem to solve, the work is complete on their end. How is work complete, if you have hooked up a gas fireplace , but can't figure out how to get gas to it? Isn't this something you would confirm BEFORE doing work? I can't get in touch with anyone in charge at the office and I am honestly shocked that anyone could have had a positive experience with this company."

"Wonderful"

"The owner Eric came out personally to inspect and install the Fireplace Insert. This is my second year with the unit and I couldn't be more pleased. All the staff was very pleasant. I would definitely hire again."

"Prompt arrival. Reasonably priced and everything very clean after job completed."

"Hired for fireplace sweeping ($179) and dryer vent cleaning ($179). They noted that the chimney chase cover was sagging and holding water. Gave us a quote ($1,179) to replace the chase cover, which was completed a couple of weeks later. We are completely satisfied with the experience and would recommend this company."

"Had a chimney cleaning and inspection in early Oct. Both Sol and his assistant Margaret were friendly and professional. Sol is very knowledgeable and answered all my questions, and I felt very comfortable with going ahead to have his company install a chimney liner. Greg and Gary came about 10 days later to do the installation, and were also friendly, professional and respectful of my home. They politely answered more questions and cleaned up the area better than it was before."

"Had a leak in my roof by the chimney. Roof is 8 years old. The previous roofing company that installed the roof did not flash the chimney, and this was the cause of the leak. Gustafson Roofing came promptly to my house, identified the problem, offered me a written estimate the next day, and came three days later with a 5 man roofing crew and all of the correct materials to reroof a section of the roof, flash the chimney, and end the leak. They did very professional work, completed the job, and cleaned the site. The price was the same as the estmate. Would use them for a new roof in the future when that day arrives!"

"They're a bit busy. You will be happy, if you're patient."

"Was given 2 hour window, called 25 mins before they arrived. One tech went right to the fireplace and started cleaning while 2nd inspected the chimney and cap using a drone. They were done in 20 minutes, reviewed their inspection with us, and texted me cap photos from the drone. We used them before, and would use them again."