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"Got the job done perfectly, definitely recommend and the price is equal depending on the job. Very committed and hardworking, respectful as well as reasonably honest about where my money is going getting the work done! 10/10!"

"I wish all the contractors on this basement project were as good to deal with as Family Waterproofing. Throughout the whole process, communication was good. Ken the owner was responsive and patient in answering all my questions and addressing concerns. They prepared a detailed contract of all work to be performed, and did what they said they would. I like that they did an exploratory dig after signing the contract to make sure we had a solid plan and avoid any surprises during installation. There was an area under the basement stairs and an old cistern that required a creative solution. They came up with a solid plan that didn't add extra cost. I asked them to pour some extra concrete under the stairs which wasn't included in the contract, which they did for a good price. The crew was friendly and had a good natured camaraderie on the job. The overall cost was very fair and we received great service and quality. They are honest, care about their customers and want you to be happy. Now I'm looking forward to a big rain!"

"There are not enough accolades to say how wonderful this service was. the man that came out was patient and informative and definitely knew what he was doing. I highly highly recommend their service. He did not try to upsell me or anything. His attention and talent was focused on my issue"

"Great price and very informative and helpful technician."

"Paul is fantastic to work with. I've worked with his company on several different projects over the past 5 years - kitchen remodel, front porch remodel, stairwell rebuild. His team is knowledgeable, responsive and good at what they do. Can't recommend him enough."

"Service was prompt, professional and well done."

"Stop searching and hire The Tim’s. 100/5 stars. If you need someone who is honest, does great work, is extremely knowledgeable, goes above and beyond AND has fair pricing, you found them. We are SO lucky we found them. Our situation sucked but it could have been way worse (and frankly, 5x the cost). They communicated at every stage of the project, explained what was going on and what to expect and prepare for. They worked in single digit weather, early mornings/weekend/late nights, did everything possible to limit the cost, and really went the extra mile to complete the job although they had to move their schedule around. We had a leak in a pipe in the yard. It became urgent when we started to get water in the basement. They moved their schedule around, got the permits, rented the equipment, etc in the matter of about a day. Most people would have told us “oh well you’ll have to wait”, but the Tims CARE and that’s the difference."

"Entire HVAC system installed in May of 2024. Installer misinformed me about system operations. Part of prepaid maintenance agreement is a hot water heater flush annually. Technician refused to perform service stating that my unit was too old and pushed to sell me a new unit. Mine is eight years old and still has two years on the warranty. To retain my Trane HVAC system warranty I need to have it inspected each spring and fall. Twice this spring, Precision has scheduled this and no one came. One time ?someone accidentally canceled the appointment ? and again today I was taken off of the schedule because ?we just don?t have the manpower ? . Neither time was I notified. They are putting the system warranty in jeapardy. These inspections were prepaid by me last year."

"My 21 year old Gas Water Heater finally has stopped working and I started getting quotes for the replacement. I contacted 4-5 companies via Angi and 3 more from Google. I texted pictures of my old Water Heater to potential contractors and had multiple phone and text conversations. Rob, the owner of R.A. Plumbing & Mechanical, offered me a competitive, but not the lowest price, but our 2 phone calls and his detailed explanation and answering my questions - that's what convinced me to give this project to him and his team. Rob explained me the difference between brands, models, and tank sizes, discussed a tankless solution, and offered to do the work on the same day, which was important for me on December 1st in Chicago. Rob emailed me the detailed estimate with a convenient way to accept it electronically and after I accepted it, he sent the team who did a great job. I highly recommend R.A. Plumbing & Mechanical and personally Rob for any plumbing projects you may have."

"Fast and friendly service"