Get matched with top insulation pros in Dekalb, IL

"I have hired Permaseal to fix my unleveled patio concrete floor that was and still causing rain water to get to my basement, I have paid them $2,014.33 as down payment, they showed up one month later for the job, which is injecting foam under the concrete slab to lift it back to its original correct level. I came back home that day to find out that they have left and that the concrete slab was not only still unleveled, but they cracked it and patched it on multiple locations. I have called their customer care number more than a dozen times in attempt to understand what is going on, and on each occasion, I was told that the project manager was going to contact me back, which never happened until i made the next call, They have finally explained to me over the phone that it was the best they could do and that they could not fix my patio floor. I asked for a refund and did not hear back. I have documented pictures of before and after showing that the job was not done and cancelled the check with the remaining balance. I have not heard anything back from them since then, until i started getting debt collectors' emails on December the 5th from a business called FCR Services."

"Bob, the owner, was a great listener and made sure that he understood my problem before proposing a solution. He has the latest technology and could clearly identify where I was losing heat and knew exactly what needed to be done to resolve my issues. He wanted me to look in the attic so that I could observe that the work was done as he committed. He was very conscious about prepping my home, my carpet and protecting his work areas so that no dirt came into my house while he was bringing his equipment in and out. He was also a very good communicator and did the work in a timely manner."

"Very well, everything went smoothly."

"They're a bit busy. You will be happy, if you're patient."

"It was a great job done as I explained previously."

"It went great. They are very informative and are helpful. They are also upfront about everything and willing to answer any questions I had. I can always get a hold of someone if I needed something unlike other company I worked with. Also when they follow up they are very professional about it."

"I purchased a newly constructed home in late 2019. This company installed the cedar shake roof for this house. We were unaware of any roof problem until we decided to change our home insurance carrier. The new insurance carrier sent a field rep out and checked on the home's exterior. The report came back and stated "lots of lifting and curling" of the cedar shakes. I contacted the company; they quickly sent out a consultant to check on the problem, which I later found out was the new work order, not for the warrant. The consultant indicated nothing was wrong with their installation and mentioned the materials were donated to the house of the builder, implying likely problems with the quality of the cedar shakes. He got me a quote of $ 1.5-1.7K to fix the problem. Remember this house/roof is only 4 years old; I learned the warrant of the lowest grade of cedar shakes is 15-20 years. I decided to get a second and third opinion about the roof problem. The consensus from these two roofers was that "there are exposed nails, there are shakes not nailed to the roof, there are three areas with missing cedar shakes". They even found the missing shakes on the ground around my house. Long story short, there are problems with the quality and craftsmanship of the installation for the minimum. I reached back to the company with the inspection conclusions, but I have never heard back from the company. Thus, be extra careful with this company when you consider your roofing repair/replacement."

"After a severe hail storm and microburst that hit our neighborhood in July 2017, we had several storm restoration companies coming to the door offering their services. After reviewing several other companies, I decided on Croixco and it was the best decision I could have made. I cannot say enough great things about the entire Croixco team - Bart, Darren, Rich, Wojo (and Martha who remains in the background coordinating things for the rest of team). They are professional, knowledgeable, hard working and responsive. They use premium materials and the quality of their workmanship is excellent, no short cuts are taken. I warned them upfront that I was a perfectionist and also had several special requests. Bart said they welcomed the challenge. Well, all I can say is that they delivered on their promise of Customer Satisfaction and they not only met but exceeded my expectations. Every interaction I had with them (be it text, phone, email or face-to-face) brought value to the process. I was out of the country on business for a month when the storm hit and was trying to coordinate with my insurance company long distance and with a 13-hour time difference it was a challenge. For the first adjuster visit, I asked my neighbor who he was using and called that same company up and asked them to meet with the adjuster on my behalf since I was in Asia. They showed up and walked through the damage with my insurance adjuster and then advised me that they were able to get $17,000 approved for my damages. I thought that sounded pretty good. When I returned from Asia, the restoration company wanted me to sign a contract but after doing my research, I found negative comments, so after further review of several other contractors, I went with Croixco. After the first meeting with Rich, I felt confident that they were the right company and then I received an email from the owner (Bart), thanking me for my business and for placing my trust in his company to do the work. He went on to explain they would do everything possible to help ease the complex process of dealing with the insurance claim paperwork. Darren took over the handling of the insurance claim immediately. He noted that the initial approved claim amount of $17K in no way covered all the damage my home had incurred. It took a couple months and 4 different claims adjusters before it was finally settled and the work could begin, but it was well worth the wait because Croixco was able to get our claim approved for $52,000 ! A big difference from the original $17,000. I basically have a brand new exterior for my home and I could not have obtained that without Croixco (especially Darren). There were so many little things they did that were above and beyond. It demonstrated that they care for their Customers. While it is hard to list them all, I will touch on just a few - They worked around my schedule. While I didn't have to be home when they did the work, I wanted to be present and I travel often for work so they accommodated my work schedule. - My insurance company would only approve siding replacement on the back side of my home but my siding was discontinued in 2009 and the closest replacement "match" that the Insurance company recommended had a 1/8" difference in profile. Croixco helped me to resolve that issue. - I had chosen a color and style of siding and then about 10 days before the work was to start, I asked if I could change the style from 4" traditional to 5" traditional - they said no problem because they wanted me to be happy with my choice. - I had selected and signed off on "musket brown" for all the metal on my home (wrap, gutters, etc) and then Darren stopped by my home one evening to recommend another color (bronze) that he thought I might like better because it was a better match to my new windows and a good contrast for my siding color. He didn't have to take that extra step because I had signed off on musket brown and would have never been the wiser about another option. But he was right and I changed the color. - When Wojo wrapped all my windows w/ aluminum trim, he offered me two different style options (same style as I had previously or the "Croixco way") and said he would do which ever I preferred but then went on to explain why the Croixco way was better. I went with his recommendation because it was clearly the better choice. - Based on my last window replacement project 25+ years ago, I was dreading the extra work of taking down all my custom drapery and blinds on 12 window openings and dealing with the clean up of drywall dust. To my pleasant surprise, they said I didn't need to take down my drapes/blinds. If it was needed, they would take care of it and they did!! They took them down, carefully placed them out of the way, and then reinstalled them afterwards. They didn't have to remove any of my interior wood window casings and when they were done, they picked up their drop cloths and vacuumed the floor/carpet. - They installed new outside lights on my garage that had been damaged in the storm. I had selected the light fixtures but the base of the new fixtures was smaller than the old lights leaving a gap big enough between the brick and the light base that I could put my finger into it. I came up with an idea and presented it to Wojo. He agreed and said, let's give it a try. He cut and painted the cover plates I purchased and installed them between the brick and the light base. The lights look beautiful now. So to recap, if you are looking for a professional contractor that you can trust to do the job right the first time and deliver quality workmanship, then you will not be disappointed if you choose Croixco Construction"