Get matched with top wrought iron workers in Darien, IL

"We moved into a newer home that was just about 10 years old but had issues with major ice damming and icicles due to heavy snow. This led to water damage inside of the house as the ice was melting and making its way inside our home. I had multiple quotes from several roofing outfits and they just eyeballed the situation and wanted to simply re-do the flashing. Most did the assessment from the street without going on the roof. None offered a guarantee. I came across Swistun on the net and found that they required a fee to assess the issue. I was a bit hesitant but went ahead anyways and i am very glad i did. The owner Casey came out and spent time not only on the roof but also inside of the attic to see what the cause might be. An assessment was made and a very detailed and illustrated solution/proposal was created with several options including ones with guaranteed no-leak options. Construction was done last summer and Casey was there for the majority of the work done. His crews were on time and kept the grounds clean. It was completed within the time frame since weather cooperated with us. He also took care of a gutter leak for free while he had his crew out. Everything looked great in the end as he had to do some construction to widen an exit of my roof valley to provide better drainage. After completion, Casey even stopped by after a heavy rain just to make sure things were draining correctly and made some adjustments to correct a potential issue. Mind you, this was after i paid the bill so it wasn't something i was expecting as a followup. You can tell he has a passion for problem solving. The big test was the following winter. Even after the early winter snowstorm that dropped an incredible amount of snow in a short period of time, the icicles and ice dams never formed. The solution worked brilliantly well! Also on a side note, the process was very easy throughout the entire project as Lori is the main contact person in his office and is very easy to communicate with. Casey is also very responsive. Wish all companies worked in this manner! I wouldn't consider them a bargain comparing to a regular roofer. However, if you want your roof leak situation fixed correctly, this is the way to do it! Swistun is a class act from start to finish!"

"Spent 6000 on Lennox ac system. Install not done properly. Leaks water into my house Esteban was extremely rude to my wife and myself. Three call backs to fix problem, couldn’t figure it out. Very disappointed."

"I would steer clear. 1. Pay with check discount is not guaranteed. We had a service done in mid-February, and were mistakenly charged the full amount, even though we were told we would receive a 3% discount. We were then told they would mail a check. No luck. Debbie has my Zelle QR code and info and still refuses to refund the overcharge. She would rather argue than honor her discount. 2. Does not stand behind their "100% Money-Back Satisfaction Guarantee on Service." We had an error code on our furnace. Tech came out and diagnosed as a bad inducer. We believed him and purchased a new one. They installed it right away and also did an inspection. Total was about $1100. Steep, but not bad since the tech said that should get us a few more years on an 18 y.o. furnace. The inspection went well and we were happy. Next day the error code was back. Different tech came out and diagnosed as a control board issues. $900 to fix. Ouch. He was at the house for a long time to do the diag. After asking for detailed information, Debbie refused to give any insights and lied to us about not being charged any mark up on the inducer. At this point I was definitely not satisfied! The more questions I asked to get to the truth, the more Debbie blamed us for the age of our furnace. I asked for a refund of the service and told her she could come get the part once we received the refund. This was because we STILL had not gotten the check discount she promised us! The part was charged at $600+ so the remaining amount for the service is $475 which includes the inspection that failed to find the control board issue. That and the check discount comes to $500. on a nearly $1100 bill. But Debbie would rather blame us for asking questions and not being grateful for the time they spent NOT FIXING THE ISSUE! Debbie lied to me when she said she would give the refund and come get the inducer. She has gone back on her word and refuses to make it right according to her own posted "promise." Debbie can send the refund amount through Zelle or bring a check when she picks up the inducer to resolve this issue. The BBB has now directed me to the IL Attorney General."

"After a long time of not getting a call. Scheduled and done. Beautiful stairs. This was from years ago."

"He was great very professional."

"These guys are excellent. Their estimate was accurate and fair. We looked at four different companies and this is the only one that assessed the problem correctly. We had exterior French doors installed by another contractor and he did damage to the door, and it wouldn't close correctly. We had to deal with this for six months before giving up and hiring these guys. They started the job ahead of schedule and did very nice work."