A A Chicagoland Garage Door Service Inc

Pleased with their work.

The time to repair took about 1-2 hours. I was happy with the work and the door is working. Luckily our car was not in the garage so we didn't need emergency service to have our cars out.   We left a message on Sunday and they were out on Monday around 9:30am.  Professional, friendly and quick.

unknown

Good.

Very responsive and professional.  Fixed the door quickly.  It has never worked so good.  Derek also took the time to explain some of the features of the garage door opener.  Very helpful.  Would definitely use them again.

unknown

Very helpful with tips on how we could close our door manually since it would not close properly. Also said they would have someone out to help us if we still needed assistance.

unknown

Well, I called and spoke with someone at the office and schedule an appointment, but they never sent anyone out to look at my garage door problem.

Responsive. Prompt. Well prepared. Knowledgeable.
Able to complete repair on the spot.
Very timely and helpful.

It went well. They showed up on time and got the job done. I would use them again in the future.

I called on a Sunday expecting to get voice mail. He answered and said he was out of town, but would come over first thing when he was back the next day to diagnosis and repair.
I was pleased that his first approach was to see if it could be repaired. I thought for sure he'd simply recommend replacing it. He repaired it while we were at work, locked the garage up tight, and left his invoice in the mailbox..

Derek helped me out over the phone during the harsh winter when our garage door had trouble operating in the cold, which he helped me determine actually was the result of a failed electrical circuit and not the door. After the thaw, the door started making a lot of creaking noises and being 10 years old was in need of a tune up. Derek was prompt and thorough in his response and diagnostics. He pointed out a part that was failing, and that he needed to get a replacement from his shop, which meant that the job would take an additional day. He set very reasonable expectations, and met them in every way. He was very honest about pricing, and explaining the benefits of the slightly higher charges for his services over his competitors. He convinced me to authorize some preventative maintenance that added to the bill, but would greatly extend the life of the door. He also is extremely friendly and talkative, like a cabbie who likes dishing on his city.

A DIY replace my garage door rollers project went horribly wrong and left me with a broken garage door and trapped my car in the garage. Quick, knowledgeable, and courteous service, well worth the price (not overly expensive) Two man team set up my non-functioning door within 45 minutes. Friendly and professional. Will call for all future needs.

Derek was fantastic! He called me right back after my initial call and kept in communication with me via text, providing updates on when he could come by. When he got there, he provided, in depth, the issues with the garage door and was done with repairs an hour later. He then gave me a few days to make sure the garage door was working as it should and said to mail in a check when I could. I cannon't comment on price as I don't know the going rate for my repairs, but the customer service was top notch. Derek is now my garage door guy!

I called several places and no one could come fix my unresponsive garage door, with both our cars trapped inside. There was structural damage and the opener wouldn't work. AA came right out and got both our cars out, secured the door and returned the next day and completed the work. Great job! My door works great now and the damage is fixed. Also they advised me how to prevent future woes.

Lightning fast response, courteous service. I could not ask for more.

We had a very noisy garage door. We called another highly rated company on Angie's List and they took our information and never called us back. AA Chicagoland set up an appointment right away. They were very punctual - showing up when they said they would [calling ahead as well]. I was impressed by how professional they were and how quickly they fixed the problem. Price above is approximate [it was whatever they quoted for their hourly rate - I remember that it was competitive with the other place I called]. I've been meaning to write this review for a while although I did purposely wait a bit to make sure the issue was actually resolved. We've had no issues with our door since AA worked on it - our garage door is very quiet now - we are very happy with the results.

I love this guy. I needed some real repairs on an ancient metal garage door and lifter mechanism - you know, the kind of situation where you are embarassed to call in somebody to fix it because then the repairman might see it. Derek is incredibly responsive, shows up when he says he will, very easy to talk to and negotiate with. He listened, he didn't make me feel stupid or red-faced about my old piece of junk garage and door, and he didn't try to sell me anything I didn't want or could not afford - he DID get the rusty old thing running like butter on hot toast. I had let it go for a while and was parking in the space beside the garage - the door was just too cantankerous, stuck all the time, even popped off the track here and there, really the thing is older than I am. But it was time. He came to look at a time that was great for me, showed up the next day, did everything he said he was going to do, even discouraged me from doing a couple of things he could have charged me more for. I would totally call him with any further issue and refer anyone to him. Thanks Derek, this was a really great repair experience.

We have a converted carport that was not built by this service but it is getting older and has unique maintenance needs. AA was very helpful in determining what was needed to ensure the functionality and lifetime of the garage door was They provided options and educated me but at the end allowed me to make whatever decision chose. Reasonably priced but very friendly, reliable and professional.

They were great. The price I noted is approximate, it was a while ago, but they were competitive for the service and their work was great. They also gave us good advice about maintenance.

Derek couldn't have been any more courteous or easy to work with through the process. He's very professional and made this process incredibly easy. I can't thank Derek and the team at AA enough for the great work.

Work well done, everything was explained to me and repair seems to work fine so far, would recommend

They returned my call with two hours. They fixed the off track door within 2 hours. No muss no fuss. Great job

I like this company. They take care of me and offer real solutions. They show up fast and they seem to want to make me happy efore they leave.