Get matched with top gravel driveway repair pros in Cortland, IL

"We engaged Laffey Concrete for our home addition project after soliciting quotes from four different concrete companies. We ultimately chose Laffey Concrete because Travis struck us as a genuinely friendly and trustworthy individual. Although their estimate was not the lowestâ  landing in the middle rangeâ  Travis's demeanor left a positive impression on us. The initial phase involved laying the foundation, which they completed satisfactorily and passed inspection. However, once the concrete cured, we noticed that one side was uneven. Travis explained that they had "forgotten the level," but they managed to rectify the issue using epoxy filler. Additionally, we discovered that one of the workers had stepped into the slurry coat multiple times before it had set, leaving unsightly shoe prints throughout the crawlspace. Moving on to the second phase, which included the patio and concrete steps, we placed our trust in Laffey Concrete's claimed "expertise." Unfortunately, we were met with disappointment. After the completion of the patio and steps, we quickly observed that the steps were uneven, poorly finished, and marred by pockmarks and indentations, with the corners left unrefined. After the first rainfall, we were dismayed to find water pooling on the patio right in front of the steps. When I sent a photo to express my concerns, Travis assured me that the water would dissipate and that the area would eventually drain, but it never improved. After following up, he finally agreed to come by and assess the situation. He acknowledged that the pitch was incorrect and promised to fix it, which required tearing out about a third of the patio to achieve the proper slope. I often wondered why this issue wasn't addressed from the outset. Both my wife and I reached out to Travis multiple times regarding the condition of the steps. His responses were sporadic, filled with excuses about delays and reasons for not addressing the issues promptly, yet the subpar quality of the steps remained unresolved. Since then, several other concrete companies have evaluated Laffey Concrete's work and expressed disbelief at the quality we received."

"They did a great job and went above and beyond. The landscape bricks were completed quickly and looks great. They are completing the grass patching that I have been fighting for years. I have recommended them to family members."

"We have hired Jack Ames twice now. Two years ago he removed and then completely redid our driveway. We liked his work and great pricing so we called him again to add on. They go a step above all the time. The first time he did a last minute removal of old concete and poured a step to our patio that was not on his list. This time, he even went back and filled in dirt where the concrete would have had a huge drop off to the grass. This will save us a ton of back breaking work. His prices even beat out blacktop estimates that we received. We highly recommend Ames Concrete."

"he never showed up"

"Would HIGHLY NOT RECOMMEND. Requests to discuss significant concerns regarding our project went ignored and were only acknowledged after we filed a complaint with the Better Business Bureau & IL Atty General due to some of their practices. Be aware of your rights and would strongly advise you to document all encounters and request all details be finalized in written documentation no matter how small it may seem at the time. Lastly, know your rights to request a Sworn Statement (A document that lists the contractors and suppliers that provide material or labor to a construction project. It includes information about who is owed money, how much they are owed, and the remaining balance on their contract.) Consider a contractor that will not turn an ear to hearing difficult concerns and will, instead, choose to address things head on in a professional manner versus have to fight to be heard."