Get matched with top arborists in Braidwood, IL

"Quick response time, very professional, great quality work"

"Great product, great service, great prices."

"In February 2023 their rep came and gave me a quote to trim an apple tree and remove and stump grind another tree in my front yard. My son was being treated for cancer at the time and we were often not home because of treatments needed at the hospital. I paid for the service at the time of quote as I wasn't sure if I would be home when they did the trimming and removal in mid-March. No one showed up. I called in April and was told one of the employees had COVID and that was why no one showed up. I called again in May and was told that there had been too much rain for the equipment to come out and trim and remove the tree and grind the stump. In June I was told that I would be first next week and that they put my name at the top of the work list. They told me this again in July. Now it is after Thanksgiving. My tree has not been trimmed nor has the other one been removed. This company did not want to honor its quote and do the work for the services paid. I still have the work order that says paid in full that is signed and dated for Feb 23, 2023."

"1. They broke the water main in two places, covered it up by continuing the landscaping, lied about breaking it, and offered to re-landscape again later for more money. 2. I told them I wanted ground cover around established trees and on the side of the house. Instead they planted grass there. They then planted the ground cover without first killing the new grass. It looks terrible because of all the grass growing around and rising above the new ground cover. 3. There are many, many large bare spots where grass should be growing. I told them about that but instead of seeding or reseeding the bare spots, they covered it up with the fiber blanket that concealed the fact grass seed wasn't planted until after I paid them. 4. They fixed my brick sidewalk but forgot they were to treat it. When I reminded them to do it, they didn't sweep off the dirt and just covered the dirt. 5. Tore pond liner, covered it up, and didn't reattach to new bricks despite many promises."

"The quality of the work was poor, the sod was laid and not rolled out which is preventing the sod from catching and causing the lawn to look uneven, the grass seed/ dirt was spread sporadically over the front lawn without focusing on the bare spots which was the ultimate goal of the seeding. (for treatment/solution to holes in the lawn to promote grass growth in those areas.) Also there was very little grass seeds or dirt spread to back lawn. I brought this to Kevin's attention and he said he would take care of it and that he ran out of dirt, also his response to my calls or e-mails was not timely or not at all. I called and text him on several occasions requesting that he comes to complete the job and he never showed up to complete the job as promised. I also feel the additional cost he charged ($1500) to lay 4 to 5 rolls of sod for 20 ft. x 24 ft. area (480 sq. ft.) , was over priced and he took advantage of me and I am a victim of price gouging. His initial quote he gave me was 3400 (for the seeding, retainer wall removal, aeration, power raking, cutting the grass, plant 1 bush) but I just noticed he has put 3500 on the contract so even in that instance I paid him $100 more than what was agreed upon. The contract that he wanted me to sign was very extensive and "construction focused" and did not address everything we had discussed for this project. It basically was an agreement to ensure payment and cover himself if I did not pay. When I noticed the contract did not list line by line description of the scope of the work I brought that to his attention and asked him to include what the job would intel ( work order) listing what we had talked about. He told me he would bring it when he came to do the job. I didn't receive anything, but he had already came to to start the job. By the time he finally came to start the job I had received a warning from the village due to my grass had grown more then 5 inches waiting for him to come and take care of cutting the grass when he was to start the project. The overall communication and follow up with this company is not good and they do not provide detailed scope of work orders even when requested."

"Show up on time. Reasonable pricing. Concrete came out better than expected. Would recommend"

"I called to receive an estimate for getting a large pine tree in my backyard cut down along with stump removal. Matt scheduled my estimate for the very next morning and politely called prior to arriving. The price was reasonable given the size of the tree so I mailed my signed contract the next day. As soon as my contract was received, Matt called me to schedule the service. The service was performed the following week and was done quickly and professionally. The crew was careful not to damage the house or other healthy tree next to the tree being removed. They cleaned up after the job and were done within a couple of hours. Highly recommended and I’ll use their services again in the future."