A&R Tree Service

In February 2023 their rep came and gave me a quote to trim an apple tree and remove and stump grind another tree in my front yard. My son was being treated for cancer at the time and we were often not home because of treatments needed at the hospital. I paid for the service at the time of quote as I wasn't sure if I would be home when they did the trimming and removal in mid-March. No one showed up. I called in April and was told one of the employees had COVID and that was why no one showed up. I called again in May and was told that there had been too much rain for the equipment to come out and trim and remove the tree and grind the stump. In June I was told that I would be first next week and that they put my name at the top of the work list. They told me this again in July. Now it is after Thanksgiving. My tree has not been trimmed nor has the other one been removed. This company did not want to honor its quote and do the work for the services paid. I still have the work order that says paid in full that is signed and dated for Feb 23, 2023.

Great company, excellent service, great value

They didn't all we talked about and left debris in the yard front and back

Good job!

Need a tree removed for a fair price? In a timely manner? Cleaned up? Good customer service? This is the company youâ re looking for. Very pleased with the work and would highly recommend. Everyone from Heather, Pat and the crew were great doing business with.

This contractor did the job excellently. The crew worked hard and did not waste time. They were early and thorough. I have another tree in the back that will need to be cut and I will not hesitate to call them. In fact, I have already referred a family member who just purchased a house and needs tree cutting.

Amazing crew they worked long and hard and did a incredible job from customer service to labor excellent, price quoted is what was paid. They will have all our future tree and shrub work

The contractor arrived and completed the work promptly at the price that was furnished to me before the work began. Very happy with the tree trimming that was done.

Fair pricing and good work

They were patient and willing to accommodate my schedule.

nothing

Called to have 5 trees removed and the stumps ground. They arrived 4 days later, discussed what was to be done, gave me an acceptable quote, and performed the service to perfection. The trees were surrounded by raised Uniblock flowerbed walls, which were all preserved without any damage and stumps ground deep enough to plant a new tree in the same hole. Ruts were filled and debris was raked, and if it wasn't for the small wood chips I wouldn't have realized there were trees there... A+ with many referrals coming from me.

They dropped the tree in my neighbor's yard. When they left I called to see when they were coming back to fix the many large holes and ruts in their yard. They came back and put bags of dirt in the holes but never came back to roll over the ruts so my yard and my neighbor still have ruts. When the neighbor called to ask about when they were coming to fix her yard they were yelling at her and telling her that I told them they could drop the tree in her yard putting all the blame on myself for what they did. I was told by Heather that they were a 5 star company and when they left the only damage that I would see would be the sawdust left from grinding the stump. When I returned the owners phone call he was very rude and accusatory towards me instead of being the 5 star company they say they are accepting the blame and fixing the problems.

I called and they came right out wrote a contract quote and then, strung me along for three weeks saying that rain was the problem although there was time it didn?t rain for three days in a row. Finally called Saturday the 1rst of August I was told they would be out but they never showed or called me back. The sales rep name was Heather

They did a great job and cleaned everything up!

They did a great job.

They came before the appt day and started cutting before I got outside! One of the men was hostile towards me and was using profanity! They cut neighbors trees over the property line, they didn't clean up well, they didn't listen to what I wanted. They damaged the lawn. I don't want to ever see them again!

They did a great job.

Work to start in one day! Great customer service.

They were fortunately in my area on the day of my request to remove a widow maker. They stopped by, called on cell (again fortunate that I heard and answered my cell during work), and gave me a reasonable estimate. A and R were able to take care of the removal that day without damage; however, they did not have the equipment to clean up the tree at the point of the break. They did offer to bid on other work. I have not seen this quotation even after calling into the office.

Excellent sales and service.

THEY TRIMMED 2 LARGE TREES IN ABOUT 1 1/2 HRS FOR A VERY REASONABLE PRICE!

Two large oak trees six feet from house removed with zero damage done. Great job of clean up, even had a man on the roof with a blower cleaning the gutters. Five hours and they were gone. Highly recommend!

They came out the same day of my inquiry to give an estimate. The crew came out a few days later. Job was finished ahead of schedule. They definitely over delivered. I would hire them again without question.