Get matched with top toilet pros in Aroma Park, IL

"Prime Baths is one of the most impressive companies my husband and I have had the privilege of working with. Kevin came out to give us a quote and we didn't feel rushed as we tried to agree on what we actually wanted. When it came time to decide how to pay, you can pay in full or finance. We gave a deposit and decided to pay in full at the end of the project, so the materials were ordered. Material arrived on time, we scheduled the installation, and we pulled the dream installation team of Bill and Lennon. These two were amazing, they took out the old tub/shower and had the new walk-in shower installed in day one. They were very professional, personable, and knew what they were doing. They were back on day two to install the floor, vanity, linen closet, mirror, and towel bars. We are absolutely thrilled with the end result. Both my husband and I would highly recommend this company if you were thinking about making a change in your bathroom(s). Added plus to all of this, they have a lifetime warranty on their products and workmanship!!!"

"Never received an on line quote"

"They were 1 of 3 quotes. We told them exactly what job we needed done. We dealt with Hector and Martha. They both reassured us that no problem they can get the job done. They quoted us (I have a contract) of $4,500. $3,500 is their labor 50 or and &1,000 would have been for materials. We were definitely going to go with better materials so we only really paid attention to their labor price of $3,500. They said the job would take 3 days and they told us they would start on a Monday. They postponed until Tuesday, they took a day off in the middle of the week for important business and they did not finish up until Sunday afternoon. My husband and I had been looking around every time they left and we were finding more and more things. Every day would bring it to their attention and she said they would fix. We did ask for two doors to be hung that was not on the original quote. At the end of everything she wanted $300 more than the original $3,500 quoted. I believe it was for the door hanging. I then proceeded to show her the hole in the arm of my brand new 2500 couch I showed her the paint that was all over the edge of my brand new carpet that was literally being installed the day they came to quote us I showed her there's no ventilation in the drop ceiling they never cut out vents the tracks in the ceilings do not meet the ceiling tiles do not fit light fixtures are falling the back door does not fit and they did not trim it out so we have gaps in our door and I believe the door frame is bent and useless the bathroom door does not shut due to it not fitting there is a cracked tile in the ceiling every piece of paneling has little holes or tears Nothing fits they painted the trim while on the walls so there's paint all over the paneling all over my floor the back door knob they have flipped upside down it does not lock will not work. There is broken trim they used my household vacuum to vacuum up their mess everyday where I had nails and screws coming out of the hoses ripping holes in my vacuum Some of the trim is not painted the same color as others They did not trim out the window There's not one job they were hired to do that was completely Done and done properly And all she told me the whole time was you owe me 300 I did the best I could or oh we don't do that you have to hire somebody else after they already tried doing the job and screwing it up. I'm sorry this was so much to message and the box was so small and I think this all came out thoroughly I really hope I didn't make a fool out of rambling. At the end I did pay the full $3,500 that was originally quoted even though I also had to replace paneling they broke for them just to turn around and reinstall it and break it again but they did get the full payment I did not renege on the contract. I forgot to add there were no holes or vents putting anything so I can't put outlet covers on I cannot put light switches on I can't do anything nothing is is ready"

"Great price and very informative and helpful technician."

"did a good job"

"I wish all the contractors on this basement project were as good to deal with as Family Waterproofing. Throughout the whole process, communication was good. Ken the owner was responsive and patient in answering all my questions and addressing concerns. They prepared a detailed contract of all work to be performed, and did what they said they would. I like that they did an exploratory dig after signing the contract to make sure we had a solid plan and avoid any surprises during installation. There was an area under the basement stairs and an old cistern that required a creative solution. They came up with a solid plan that didn't add extra cost. I asked them to pour some extra concrete under the stairs which wasn't included in the contract, which they did for a good price. The crew was friendly and had a good natured camaraderie on the job. The overall cost was very fair and we received great service and quality. They are honest, care about their customers and want you to be happy. Now I'm looking forward to a big rain!"

"Very professional and fair price. Overall very satisfied"

"Courteous, professional. would gladly hire them again recommend anyone looking for waterproofing hire this company"

"They did come out, handle the project on a timely manner, in good time. I am satisfied currently. Thank you."

"Great job. Sunroom looks amazing"