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Recent Bathtub Refinishing Reviews in Twin Falls

• Gem State Tub Repair & Resurfacing

  5.0

  Overall it went very well. Kathy completed each tub in a timely manner. She brought concerns or suggestions regarding parts of the tub to me. She left each bathroom in clean condition after she was done. She worked on each tub at two different times. The first tub had a few slight and quot;runsand quot; in them....which I had to be shown ...couldn't find them myself. On Kathy's second visit to resurface she fixed the slight mistakes on the first tub. Both times when she left, she left clear instructions on how to care for the tubs and she also said to please call her with any questions or concerns I might have. Also she was very flexible with setting up appointment times. She resurfaced the second tub on a Saturday morning so we could have our tub operational sooner. Please note: each tub cost $350.00 to resurfac

  Faith N.
• Re-Bath of Idaho

  5.0

  It went very well. All materials came in on time. The workmen were punctual and courteous. They were proficient and confident in their work. They had to take a sledge hammer to the old tub to remove it. They were careful about not causing any other damage. They protected my carpeting with a long runner. They vacuumed and cleaned up perfectly. They finished at the time they said they would be done. They made sure we understood instructions about using it and letting the sealant set. We are extremely happy with the work they did and highly recommend this company

  Cathy W.
• Gem State Tub Repair & Resurfacing

  5.0

  It only took about two hours. We haven't seen any problems or cracking since. I was most impressed by the fact that Kathy called the next day to see how the repair looked and encouraged us to call if we had problems.

  Debra N.
• Gem State Tub Repair & Resurfacing

  5.0

  My plumber recommended this company and said that he has never had a client complain or have a problem with the resurfacing. My experience with the company was exceptional. Cathy (the owner) came out at the appointed time, but I had misunderstood her and the tub surround had been removed, leaving just the studs. She said that if she refinished the tub that way, dust would mar the surface. She rescheduled and did not charge me for that service call, although she had driven from Idaho Falls to Pocatello for the job. I was impressed that she was so calm and good-natured about the waste of her time. We set a new date, before which my contractor installed the sheet rock around the tub. The second time she came, she again came on time. The work was done in the projected amount of time, and the bathroom was left immaculate. She is pleasant and very professional. She told me she has been in this business for over 25 years, and her expertise shows

  Hanna G.
• Bath Planet by Northwest Bath Specialists

  5.0

  Jeremiah, the installer removed tub installed complete shower, excellent job, beautiful shower, no mess very neat. Very good installer great job done right.

  Mike H.
• Bath Planet by Northwest Bath Specialists

  5.0

  Jeremiah was on time, explained thoroughly what he was going to do, periodically reviewed work with us and thoroughly explained operation of the new shower and it's upkeep. A very well done job.

  Jerry & Ailene T.
• Weatherite

  1.0

  We are in need of a new shower. We saw the Weatherite booth at a home show on a Friday and made an appointment for them to come to our home for an estimate the following Wednesday evening. The Weatherite home show rep took our information and said someone would call to confirm the Wednesday appointment. When no one had called by late Wednesday morning, I called them. I was told our name was not in their system, but they would be able to send someone out at the appointed time anyway. The sales rep was very pleasant and explained their product and company and gave us a price quote for the "basics" (e.g., shower walls and faucet fixtures), along with "options" prices (e.g., shower doors, shower seat, soap/shampoo holder). We thanked her for her time and said we'd think about it. We did like the product and it seemed to be a reputable company to work with; however, a competitor was coming the next day, so we wanted to compare the other company's product and price. **This is a small thing, but we thought it was odd that the Weatherite quote was just scratched out on a piece of binder paper - no "official" form or Weatherite letterhead. That would not have been a deal-breaker, however.** The sales rep followed up Saturday morning. We said we were still thinking about it, which was the truth. The rep said that her "manufacturer can only hold the quoted price until the end of the weekend." We were not ready to make a commitment so quickly, so we thought Weatherite was out of the picture. (By the way, Weatherite's quote was comparable to a competitor's quote.) The following Wednesday, I received a call from Jake. Jake said he'd like another rep to come out to remeasure the shower and give us a better price than we were originally quoted. We liked the product, so I eagerly said yes. A different rep came out the following evening. She quoted $1000 MORE than the orignal quote (yes, $1000 MORE). We told her we were very disappointed in the "better" price. She looked at the first quote and said that was their "cost," but she could still honor that quote. We were losing interest quickly at that point - they seem to be all over the place with their sales tactics and it seems the right hand doesn't know what the left hand is doing. What completely turned us off was when: 1. The rep advised (more like "scolded" us) that they (Weatherite) cannot keep coming out and giving us quotes (excuse me, THEY CALLED US). 2. I had to sign a form releasing them from the original quote. We were not given a copy of the signed form, 3. Hmmm . . . that's funny, we went to another homeshow the next day, visited the Weatherite booth, and were told that their quotes are good for one year. We did not solicit that information; the rep freely told us that. We're done. We will never work with Weatherite

  Robyn J.