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Verified Reviews for Water Softener Service pros in Waterloo, IA

*The Angi rating for Water Softener Service companies in Waterloo, IA is a rating based on verified reviews from our community of homeowners who have used these pros to meet their Water Softener Service needs.

*The HomeAdvisor rating for Water Softener Service companies in Waterloo, IA is a rating based on verified reviews from our community of homeowners who have used these pros to meet their Water Softener Service needs.

Last update on December 24, 2025

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Avatar for Environmental Testing & Research Laboratories, Inc

Environmental Testing & Research Laboratories, Inc

4.85(
347
)

Environmental Testing & Research Laboratories, Inc

4.85(
347
)
Customers say: True professional
Recommended by 93% of Angi customers
Recommended by 93% of HomeAdvisor customers

ETR Laboratories in an analytic laboratory with a broad range of commercial, industrial and individual clients. We provide analytic services using a wide variety of scientific methods including GC/MS, IC/MS, GIR, NMR and SEM equipment. We can do particle analysis, organic and inorganic chemical analysis and micro analysis on biological and other materials. Private water analysis is our specialty. Award winning. Additional DBA - Environmental Testing & Research Laboratories Inc, ETR Labs, ETR Laboratories.

"as advertised"

Nancy C on July 2018

ETR Laboratories in an analytic laboratory with a broad range of commercial, industrial and individual clients. We provide analytic services using a wide variety of scientific methods including GC/MS, IC/MS, GIR, NMR and SEM equipment. We can do particle analysis, organic and inorganic chemical analysis and micro analysis on biological and other materials. Private water analysis is our specialty. Award winning. Additional DBA - Environmental Testing & Research Laboratories Inc, ETR Labs, ETR Laboratories.

"as advertised"

Nancy C on July 2018

Avatar for Dalton Plumbing, Heating, Cooling, Electric and Fireplaces, Inc.

Dalton Plumbing, Heating, Cooling, Electric and Fireplaces, Inc.

4.76(
144
)

Dalton Plumbing, Heating, Cooling, Electric and Fireplaces, Inc.

4.76(
144
)
Customers say: Quick response
Recommended by 94% of Angi customers
Recommended by 94% of HomeAdvisor customers

At Dalton Plumbing, Heating, Cooling, Electric and Fireplaces, Inc., "Your comfort is our promise" is more than just a slogan. We have been servicing the surrounding Cedar Falls, IA area since 1959 and have always had the latest equipment to provide quality plumbing, heating, air conditioning, air quality, and fireplace services to our local customers. We have 12 master technicians that are ready to serve you and provide top assistance. Call us today to schedule an appointment.

"Honestly, I really wish I could give a better review. Most of the people we have worked with at Dalton have been very polite and they always come out to work on our systems. They installed our grandmothers system so we decided to go with them as well. Unfortunately we paid for a new heat pump system (A/C/Furnace Combo) and since it's been installed they've had to come out 5 or 6 times now. the first four times were because settings were improperly configured on the circuit board of the furnace unit. Each time they came out they had different techs with them saying different things. First the furnace wasn't adequately cooling the house and the noise coming from it was really obnoxious. So we had issues with cooling, now we go to test the furnace to make sure we have heat for the cold nights that are coming and we have no heat. The breaker outside had to be replaced, the unit won't pull gas. It's just been a mess. One of the technicians straight up gaslit us insisting that the sound our furnace was making was "normal as far as I can tell" and tried refusing to come service it, saying he wanted to get a factory representative, but then when he showed up he agreed it was too loud, did a little research and fixed the problem (without the factory rep). Like come on guys. We spent like almost 15 grand with you and this is how we get treated? We just want our stuff to work. Customer service is not what this review is based on, we have a 15 thousand dollar piece of metal that doesn't function properly and, unfortunately, that is a bigger deal to me than a rude technician. It has been months since this was installed, it needs to be remedied I'm getting sick of this. Update: they replaced the furnace completely. As of tonight it is still not functioning as advertised. Don’t buy a heat pump system here, it’s not worth the trouble. I also really like how the owner responds to all these nice reviews but hasn't had anything to say about the horrible experience we've had. Real cool."

Joshua D on November 2023

At Dalton Plumbing, Heating, Cooling, Electric and Fireplaces, Inc., "Your comfort is our promise" is more than just a slogan. We have been servicing the surrounding Cedar Falls, IA area since 1959 and have always had the latest equipment to provide quality plumbing, heating, air conditioning, air quality, and fireplace services to our local customers. We have 12 master technicians that are ready to serve you and provide top assistance. Call us today to schedule an appointment.

"Honestly, I really wish I could give a better review. Most of the people we have worked with at Dalton have been very polite and they always come out to work on our systems. They installed our grandmothers system so we decided to go with them as well. Unfortunately we paid for a new heat pump system (A/C/Furnace Combo) and since it's been installed they've had to come out 5 or 6 times now. the first four times were because settings were improperly configured on the circuit board of the furnace unit. Each time they came out they had different techs with them saying different things. First the furnace wasn't adequately cooling the house and the noise coming from it was really obnoxious. So we had issues with cooling, now we go to test the furnace to make sure we have heat for the cold nights that are coming and we have no heat. The breaker outside had to be replaced, the unit won't pull gas. It's just been a mess. One of the technicians straight up gaslit us insisting that the sound our furnace was making was "normal as far as I can tell" and tried refusing to come service it, saying he wanted to get a factory representative, but then when he showed up he agreed it was too loud, did a little research and fixed the problem (without the factory rep). Like come on guys. We spent like almost 15 grand with you and this is how we get treated? We just want our stuff to work. Customer service is not what this review is based on, we have a 15 thousand dollar piece of metal that doesn't function properly and, unfortunately, that is a bigger deal to me than a rude technician. It has been months since this was installed, it needs to be remedied I'm getting sick of this. Update: they replaced the furnace completely. As of tonight it is still not functioning as advertised. Don’t buy a heat pump system here, it’s not worth the trouble. I also really like how the owner responds to all these nice reviews but hasn't had anything to say about the horrible experience we've had. Real cool."

Joshua D on November 2023

Avatar for Bergen Plumbing Heating Cooling Inc

Bergen Plumbing Heating Cooling Inc

4.64(
28
)

Bergen Plumbing Heating Cooling Inc

4.64(
28
)
Customers say: True professional
Recommended by 92% of Angi customers
Recommended by 92% of HomeAdvisor customers

Additional DBA - Bergen Plumbing Heating Cooling.

"These guys can't change a wax ring on a toilet. Literally. They eventually got mine replaced at 6pm on a Friday and they were ready to give up at 5 but their boss told them to stay until done. After they got it ( it took 5 guys, 2 of them just slumbering around ), they charged me $300 for a wax ring . I've got nothing to gain by leaving this review, mainly I wanted to leave one in order to warn people to stay away from this company."

Brent D on May 2025

Additional DBA - Bergen Plumbing Heating Cooling.

"These guys can't change a wax ring on a toilet. Literally. They eventually got mine replaced at 6pm on a Friday and they were ready to give up at 5 but their boss told them to stay until done. After they got it ( it took 5 guys, 2 of them just slumbering around ), they charged me $300 for a wax ring . I've got nothing to gain by leaving this review, mainly I wanted to leave one in order to warn people to stay away from this company."

Brent D on May 2025

Avatar for Chem Free Pure Water Systems

Chem Free Pure Water Systems

5.00(
9
)

Chem Free Pure Water Systems

5.00(
9
)
Customers say: Quick response
Recommended by 100% of Angi customers
Recommended by 100% of HomeAdvisor customers

Residential and business water treatment systems. Water softeners, UV lights. We will analyze your water for contaminants such as chlorine, low pH, iron, bacteria, and devise a system to suit your needs. Treat your water from the source, as it enters your home, so whether you are drinking it, cooking with it or bathing in it, your water is pure.

"The process was quick and easy. I just provided a water sample. It was determined that I had high levels of chlorine in our drinking water. I was able to solve my water problems with only one filter. Why did I wait years to have this done? Now I can be confident that our water is safe. Highly recommended."

Tony R on February 2021

Residential and business water treatment systems. Water softeners, UV lights. We will analyze your water for contaminants such as chlorine, low pH, iron, bacteria, and devise a system to suit your needs. Treat your water from the source, as it enters your home, so whether you are drinking it, cooking with it or bathing in it, your water is pure.

"The process was quick and easy. I just provided a water sample. It was determined that I had high levels of chlorine in our drinking water. I was able to solve my water problems with only one filter. Why did I wait years to have this done? Now I can be confident that our water is safe. Highly recommended."

Tony R on February 2021

Avatar for Irvine Water Conditioning & Plumbing

Irvine Water Conditioning & Plumbing

5.00(
5
)

Irvine Water Conditioning & Plumbing

5.00(
5
)
Customers say: Quick response
Recommended by 100% of Angi customers
Recommended by 100% of HomeAdvisor customers

Irvine Water Conditioning & Plumbing, in Oelwein, IA, is the area's leading water treatment specialist serving Oelwein, Independence, Jesup, Cedar Falls and surrounding areas since 1996. We specialize in plumbing, water treatment and conditioning, bathroom remodels, new construction, drain cleaning and more. For all your water treatment needs, contact Irvine Water Conditioning & Plumbing in Oelwein.

Irvine Water Conditioning & Plumbing, in Oelwein, IA, is the area's leading water treatment specialist serving Oelwein, Independence, Jesup, Cedar Falls and surrounding areas since 1996. We specialize in plumbing, water treatment and conditioning, bathroom remodels, new construction, drain cleaning and more. For all your water treatment needs, contact Irvine Water Conditioning & Plumbing in Oelwein.

Avatar for Mr. Rooter Plumbing of Dubuque

Mr. Rooter Plumbing of Dubuque

4.29(
14
)

Mr. Rooter Plumbing of Dubuque

4.29(
14
)
Customers say: Super punctual
Emergency services offered

At Mr. Rooter® Plumbing every customer’s individual needs are important. Whether it’s a simple sink clog or a damaged sewer line, you can count on a Mr. Rooter plumber to take care of your plumbing needs – day or night – with never an overtime charge. Our professional service, quality products and honest, up-front pricing make Mr. Rooter the best value in plumbing services nationwide. Mr. Rooter is ready for all emergency plumbing issues, from clogged drains and sewage backups to frozen pipes and leaking water heaters. You can count on an expert diagnosis from Mr. Rooter with our camera inspection tools. Then we’ll fix it right the first time, whether it takes HydroScrub® drain cleaning or trenchless pipe repair, with courteous smiles on our faces. There's a reason they call us Mr.® Call your local Mr. Rooter today.

"Mr Rooter showed up and spent 3 hours augering on our kitchen sink drain that was draining very slow. The tech gave up and started instructing me to find where the drain line ran in the basement and start cutting inspection holes in the drywall ceiling and walls to cut into pipe in the basement. Left with sinks in kitchen both full and drain was then completely plugged. Charged me $320 to make my problem worse. I called Kruser Septic the next day. They showed up and used a small jet and within 45 minutes the drain was running free and junk was completely blown out of the pipe. Total bill was $180 with 2 service techs on site."

Nick B on December 2022

At Mr. Rooter® Plumbing every customer’s individual needs are important. Whether it’s a simple sink clog or a damaged sewer line, you can count on a Mr. Rooter plumber to take care of your plumbing needs – day or night – with never an overtime charge. Our professional service, quality products and honest, up-front pricing make Mr. Rooter the best value in plumbing services nationwide. Mr. Rooter is ready for all emergency plumbing issues, from clogged drains and sewage backups to frozen pipes and leaking water heaters. You can count on an expert diagnosis from Mr. Rooter with our camera inspection tools. Then we’ll fix it right the first time, whether it takes HydroScrub® drain cleaning or trenchless pipe repair, with courteous smiles on our faces. There's a reason they call us Mr.® Call your local Mr. Rooter today.

"Mr Rooter showed up and spent 3 hours augering on our kitchen sink drain that was draining very slow. The tech gave up and started instructing me to find where the drain line ran in the basement and start cutting inspection holes in the drywall ceiling and walls to cut into pipe in the basement. Left with sinks in kitchen both full and drain was then completely plugged. Charged me $320 to make my problem worse. I called Kruser Septic the next day. They showed up and used a small jet and within 45 minutes the drain was running free and junk was completely blown out of the pipe. Total bill was $180 with 2 service techs on site."

Nick B on December 2022

Avatar for Jim Hundley Heating & Air Conditioning

Jim Hundley Heating & Air Conditioning

4.27(
15
)

Jim Hundley Heating & Air Conditioning

4.27(
15
)
Customers say: Terrific value
30 years of experience

HVAC and plumbing repair, replacement, new construction and remodels

"Fixed in 15 minutes or less and charge was minimal. Knew I didn't have heat and showed up very quickly. Would hire again"

Daniel J on December 2019

HVAC and plumbing repair, replacement, new construction and remodels

"Fixed in 15 minutes or less and charge was minimal. Knew I didn't have heat and showed up very quickly. Would hire again"

Daniel J on December 2019

Avatar for Mr. Rooter Plumbing of Eastern Iowa

Mr. Rooter Plumbing of Eastern Iowa

4.40(
5
)

Mr. Rooter Plumbing of Eastern Iowa

4.40(
5
)
Customers say: Quick response
51 years of experience

At Mr. Rooter® Plumbing every customer’s individual needs are important. Whether it’s a simple sink clog or a damaged sewer line, you can count on a Mr. Rooter plumber to take care of your plumbing needs – day or night – with never an overtime charge. Our professional service, quality products and honest, up-front pricing make Mr. Rooter the best value in plumbing services nationwide. Mr. Rooter is ready for all emergency plumbing issues, from clogged drains and sewage backups to frozen pipes and leaking water heaters. You can count on an expert diagnosis from Mr. Rooter with our camera inspection tools. Then we’ll fix it right the first time, whether it takes HydroScrub® drain cleaning or trenchless pipe repair, with courteous smiles on our faces. There's a reason they call us Mr.® Call your local Mr. Rooter today.

At Mr. Rooter® Plumbing every customer’s individual needs are important. Whether it’s a simple sink clog or a damaged sewer line, you can count on a Mr. Rooter plumber to take care of your plumbing needs – day or night – with never an overtime charge. Our professional service, quality products and honest, up-front pricing make Mr. Rooter the best value in plumbing services nationwide. Mr. Rooter is ready for all emergency plumbing issues, from clogged drains and sewage backups to frozen pipes and leaking water heaters. You can count on an expert diagnosis from Mr. Rooter with our camera inspection tools. Then we’ll fix it right the first time, whether it takes HydroScrub® drain cleaning or trenchless pipe repair, with courteous smiles on our faces. There's a reason they call us Mr.® Call your local Mr. Rooter today.

Showing 1-10 of 18
Water Softeners questions, answered by experts

Just as hard water can wreak havoc on your skin by drying it out, it’s also not great for your hair. That’s because hard water won’t rinse out shampoo and conditioner as effectively as soft water can. All that product buildup isn’t good news for your hair, which can look dull and limp over time with hard water.

Whether or not your water softener installation requires a permit depends on where you live; some municipalities only let certified plumbers and electricians pull the necessary permits and complete the work, others only require a professional to sign off on the work, and some don’t mandate permits at all. You can contact your local building department to find out, but you can also ask a local water softener installer or plumber to see if a permit is necessary. They will usually pull the permits for you and can help close them out after the work is complete.

Water softener versus water filter: which one should you choose? If you want to remove minerals, opt for a softener. If you want to remove a wide range of contaminants, go for a filter. Or, you can install both.

The license requirements for water softener installation depend on your location. Some municipalities require that the installer hold a plumbing license, some require a permit and an inspection, but no license for the installer, and some require a permit and a license for the installer. Regardless of the local laws in your area, it’s always a good idea to hire a licensed plumber or installer. These pros will install your system properly and have the experience to size the system appropriately. Use Angi’s state licensing tool to check your installer’s license status.

Yes, it is safe to bathe in yellow water. The iron or tannin content won’t harm your skin, and soap will clean you whether your water is clear or yellow. If you find bathing in yellow water problematic, you can ask a pro to inspect your plumbing and determine how to get your water clear again.

The Waterloo, IA homeowners’ guide to water softener services

From average costs to expert advice, get all the answers you need to get your job done.

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