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Rainsoft Of NE Iowa Inc
Founded 1981 • With Angi since March 2010
Business Details
Phone Number
Address
3130 Marnie Ave
Waterloo, IA 50701
Description
Verified Reviews
08/01/2019
Jeremy F.
We had several companies out that looked at our plumbing and also said they could do is the hot water. we even had another plumber come in and we wanted them to move our turn off valve to where we wanted to water softener all say did is move the turn off valve of foot up and said it couldn't be put in where the water softener is. rainsoft was able to do the plumbing the way we want it and we got the water softener where we wanted it. We were told by several other people that it could not be done. While I think the rainsoft water softener was kind of expensive, they were able to get the work done in the time that they said they would get it done. Thanks rainsoft!
Description of Work
Water softener
Category plumbing,water softeners
10/25/2018
Russell W.
Went fantastic. Well trained installers and very polite and courteous.
Description of Work
Water treatment system
Category water softeners
10/16/2018
Shane K.
Professionally done, all work was completed promptly.
Description of Work
Installed new water treatment system
Category plumbing,water softeners
10/11/2018
Jordan A.
It's been a good experience. They have met our expectations. The last time they came in, the pressure of the water from the fridge wasn't very strong. They took a look at it and turned it up and didn't charge me anything since it's something that should have been taken care of during installation.
Description of Work
They installed a water softener and drinking water filtration system, and when we moved, they moved the systems to the new house.
Category plumbing,water softeners
10/11/2018
Teresa L.
They are excellent. They are just a very good, locally owned company who are very friendly and all about the customer. They are very trustworthy and dependable.
Description of Work
They installed a water treatment system, and they come out once a year to service it and change the filters.
Category plumbing,water heater repair,water softeners
10/11/2018
diana C.
They were really good. I would recommend them to anybody who is looking for a rain water softener.
Description of Work
They put in a new rain softener in, and a drinking water system.
Category plumbing,water softeners,water delivery
10/10/2018
Vicki F.
Rainsoft is an excellent company. The staff are courteous, and patient in answering any questions. They maintain our system and whenever we have a problem or a need, they are there to answer us in a timely manner. We appreciate having clean water to drink and soft water for for our dry skin. Thank you Rainsoft!
Description of Work
Water system installation and replaced filters
Category plumbing,water softeners
Service Provider Response
Thank you so much, [Member Name Removed], for taking the time to leave our team this thoughtful feedback and recommendation! We're grateful to hear about your positive experience, because everyone here at RainSoft of [Member Information Removed] Iowa works hard to provide customers with prompt, accommodating and dependable service. Please let us know if you have any questions or additional feedback in the future. Thanks again.10/09/2018
Michael K.
Excellent Service. Technician was knowledgeable, courteous, professional, considerate and efficient. Service was prepaid so paperwork was minimal. Overall experience was great.
Description of Work
Annual Filter Replacement & System check up
Category plumbing,water softeners
Service Provider Response
[Member Name Removed], we are extremely grateful for you taking the time to share this awesome review! We're happy to know you are enjoying your RainSoft experience, because all of our employees go the extra mile to ensure that customers receive personalized, professional and friendly service. We're always here to help with anything you may need, so please don't hesitate to reach out with questions or suggestions in the future. Thanks again.10/09/2018
bruce K.
great!! Top Quality and service by tec and office personel.
Description of Work
We have been with Rain Soft for 10 years. Their service is tops in my book Honest, reasonable, and on time. I recommend them for you water softener needs; also plumbing is great.
Category plumbing,water softeners
Service Provider Response
Our team is extremely grateful for you leaving us this awesome rating and amazing comments! We're always willing to help with any questions you may have, so please feel free to reach out anytime. Thank you again.10/09/2018
Joshua K.
Got over sold from the start! Yearly filters are expensive. Every other year your looking at $500 for filter and system. Which salesman didnt tell us about. Had a leak in their hosing which soaked our basement then the installer forgot to plug in our sump pump and really flooded the basement they had their insurance guy out but they wouldn't take care of it. They took a pick of it when he installed it but some how forgot to do it when they left the 2nd time. How does that not lead to negligence. Don't waste your time customer service sucks! We just ended up taking it out ourselves.
Description of Work
Water softener and drinking system.
Category water softeners
Service Provider Response
[Member Name Removed], I apologize that you feel unpleasant about our service. Our annual filters are only $69.00, so I'm not sure where you are getting that it costs $500.00. We go over the maintenance several times, once at initial presentation, at install if homeowners are present, and then at the complimentary water check we provide. As far as the leak and sump pump issue you are discussing, the insurance company found us not at fault because of our documentation and pictures that everything was plugged in upon our exit. I apologize that you had such an unpleasant experience with the water and understand your frustration, but the picture we took showed that the sump pump was plugged in upon our exit of your household.Other local Pros in your area
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Award 2021
Needing to replace your old shower or tub or need something more accessible? Need your bathroom remodeled? Give us a call. We are based out of Waterloo but gladly service most of eastern Iowa. We have installed over 100 showers. We take pride in our work so you can take pride in your home.
Service Categories
Licensing
Services Offered
Plumbing, Water treatment, air purification equipment, phsi water purification systems & water analysis.
Services Not Offered
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Frequently Asked Questions & Answers about Rainsoft Of NE Iowa Inc
How is Rainsoft Of NE Iowa Inc overall rated?
Rainsoft Of NE Iowa Inc is currently rated 4.8 overall out of 5.
What days are Rainsoft Of NE Iowa Inc open?
Rainsoft Of NE Iowa Inc is open:
Monday: 8:00 AM - 4:30 PM
Tuesday: 8:00 AM - 4:30 PM
Wednesday: 8:00 AM - 4:30 PM
Thursday: 8:00 AM - 4:30 PM
Friday: 8:30 AM - 4:30 PM
What payment options does Rainsoft Of NE Iowa Inc provide
Rainsoft Of NE Iowa Inc accepts the following forms of payment: Check, Visa, MasterCard, Discover, Financing Available, American Express
Does Rainsoft Of NE Iowa Inc offer free estimates?
Yes, Rainsoft Of NE Iowa Inc offers free project estimates.
Does Rainsoft Of NE Iowa Inc offer eco-friendly accreditations?
No, Rainsoft Of NE Iowa Inc does not offer eco-friendly accreditations.
Are warranties offered by Rainsoft Of NE Iowa Inc?
Yes, Rainsoft Of NE Iowa Inc offers warranties.
What services does Rainsoft Of NE Iowa Inc offer?
Rainsoft Of NE Iowa Inc offers the following services: Plumbing, Water treatment, air purification equipment, phsi water purification systems & water analysis.