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"I have been a customer/consumer for many years. The products are manufactured to the very highest quality possible. Packing & shipping are the Industry Standards. Customer Service is the benchmark of the business. Every company should use J Display Case as their Business Model ! Kudos !!!"

"We hired Mike because of Angie's List rating. He started this project on May 1st, 2019 and he said it would be a 2 - 3 week project. Mike's policy is he does the labor and you buy the materials. We ordered tile which was delivered a month in advance by the tile company. When Mike started laying the tile it was discovered there were 2 different finishes to the tile (glossy and matte which was the tile company's fault). Mike didn't notice this my wife did. This is where things started to unravel. The tile company couldn't get the matte finish we wanted for another month because it was back-ordered. So it was up to me to track down another supplier (which I did in Louisiana and had it shipped within 3 days. From that point forward it was like pulling teeth to get Mike over here to work on our project. He would show up for a few hours on weekends and said he had other projects that he had scheduled so he would have to do ours when he could find time. He claimed our project became bigger than we originally talked about and it compromised all his other projects ( we had one additional request to move a toilet and install a half wall which HE AGREED was fine to add). We had him install a vanity which required moving some plumbing (Mike went with me to pick up the vanity). He later complained he didn't anticipate it would require moving plumbing so that set him back (isn't it a contractors job to measure things?). When moving the plumbing he had to remove drywall. After he moved the plumbing he installed the vanity without repairing the drywall he removed so now it's impossible to fix. We wanted bullnose in our shower niches and he complained it was time-consuming. So we went to get another tile trim solution that would be easier to install (this required me to drive to Omaha to pick up product). I had the product back on Monday and he didn't come back until the next weekend to work on. We had electrical and plumbing work that could have been worked on without Mike but he wouldn't send them over to finish. To get a hold of Mike and have him respond (basic communication) was almost impossible. Mike was supposed to install a shower door and paint to finish things up. When I said we wanted to pick out our own shower door and paint he got angry. He actually got into a shouting match with my wife. We wanted Sherwin Williams paint and he actually said "I don't paint with Sherwin Williams. I never have and I never will. If you want Sherwin Williams do it yourself!" That was the last straw. I asked Mike to come pick up his things and we were done. Now I'm having to find other contractors to finish the job (drywall, plumber, electrician, tile). The contractors that have come in are appalled at the way we were treated and the shoddy work that was done. It's the middle of July and our project is still not done. We're hoping we can finish by the end of July. THIS PROJECT WAS A NIGHTMARE! I WOULD NOT RECOMMEND THIS COMPANY FOR ANY KIND OF WORK! CRAFTSMANSHIP, COMMUNICATION, PROFESSIONALISM, DEPENDABILITY, RESPONSIVENESS, AND BASIC LACK OF CUSTOMER RESPECT DOES NOT COME CLOSE TO THE A RATING FOR WHICH WE HIRED THIS COMPANY."