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"These guys can't change a wax ring on a toilet. Literally. They eventually got mine replaced at 6pm on a Friday and they were ready to give up at 5 but their boss told them to stay until done. After they got it ( it took 5 guys, 2 of them just slumbering around ), they charged me $300 for a wax ring . I've got nothing to gain by leaving this review, mainly I wanted to leave one in order to warn people to stay away from this company."

Brent D on May 2025

Additional DBA - Bergen Plumbing Heating Cooling.

"These guys can't change a wax ring on a toilet. Literally. They eventually got mine replaced at 6pm on a Friday and they were ready to give up at 5 but their boss told them to stay until done. After they got it ( it took 5 guys, 2 of them just slumbering around ), they charged me $300 for a wax ring . I've got nothing to gain by leaving this review, mainly I wanted to leave one in order to warn people to stay away from this company."

Brent D on May 2025


Mr. Rooter Plumbing of Eastern Iowa

.
4.40(
5
)

Mr. Rooter Plumbing of Eastern Iowa

.
4.40(
5
)
Customers say: Quick response
51 years of experience

At Mr. Rooter® Plumbing every customer’s individual needs are important. Whether it’s a simple sink clog or a damaged sewer line, you can count on a Mr. Rooter plumber to take care of your plumbing needs – day or night – with never an overtime charge. Our professional service, quality products and honest, up-front pricing make Mr. Rooter the best value in plumbing services nationwide. Mr. Rooter is ready for all emergency plumbing issues, from clogged drains and sewage backups to frozen pipes and leaking water heaters. You can count on an expert diagnosis from Mr. Rooter with our camera inspection tools. Then we’ll fix it right the first time, whether it takes HydroScrub® drain cleaning or trenchless pipe repair, with courteous smiles on our faces. There's a reason they call us Mr.® Call your local Mr. Rooter today.

At Mr. Rooter® Plumbing every customer’s individual needs are important. Whether it’s a simple sink clog or a damaged sewer line, you can count on a Mr. Rooter plumber to take care of your plumbing needs – day or night – with never an overtime charge. Our professional service, quality products and honest, up-front pricing make Mr. Rooter the best value in plumbing services nationwide. Mr. Rooter is ready for all emergency plumbing issues, from clogged drains and sewage backups to frozen pipes and leaking water heaters. You can count on an expert diagnosis from Mr. Rooter with our camera inspection tools. Then we’ll fix it right the first time, whether it takes HydroScrub® drain cleaning or trenchless pipe repair, with courteous smiles on our faces. There's a reason they call us Mr.® Call your local Mr. Rooter today.


Mr. Rooter Plumbing of Dubuque

.
4.29(
14
)

Mr. Rooter Plumbing of Dubuque

.
4.29(
14
)
Customers say: Super punctual
Emergency services offered

At Mr. Rooter® Plumbing every customer’s individual needs are important. Whether it’s a simple sink clog or a damaged sewer line, you can count on a Mr. Rooter plumber to take care of your plumbing needs – day or night – with never an overtime charge. Our professional service, quality products and honest, up-front pricing make Mr. Rooter the best value in plumbing services nationwide. Mr. Rooter is ready for all emergency plumbing issues, from clogged drains and sewage backups to frozen pipes and leaking water heaters. You can count on an expert diagnosis from Mr. Rooter with our camera inspection tools. Then we’ll fix it right the first time, whether it takes HydroScrub® drain cleaning or trenchless pipe repair, with courteous smiles on our faces. There's a reason they call us Mr.® Call your local Mr. Rooter today.

"Mr Rooter showed up and spent 3 hours augering on our kitchen sink drain that was draining very slow. The tech gave up and started instructing me to find where the drain line ran in the basement and start cutting inspection holes in the drywall ceiling and walls to cut into pipe in the basement. Left with sinks in kitchen both full and drain was then completely plugged. Charged me $320 to make my problem worse. I called Kruser Septic the next day. They showed up and used a small jet and within 45 minutes the drain was running free and junk was completely blown out of the pipe. Total bill was $180 with 2 service techs on site."

Nick B on December 2022

At Mr. Rooter® Plumbing every customer’s individual needs are important. Whether it’s a simple sink clog or a damaged sewer line, you can count on a Mr. Rooter plumber to take care of your plumbing needs – day or night – with never an overtime charge. Our professional service, quality products and honest, up-front pricing make Mr. Rooter the best value in plumbing services nationwide. Mr. Rooter is ready for all emergency plumbing issues, from clogged drains and sewage backups to frozen pipes and leaking water heaters. You can count on an expert diagnosis from Mr. Rooter with our camera inspection tools. Then we’ll fix it right the first time, whether it takes HydroScrub® drain cleaning or trenchless pipe repair, with courteous smiles on our faces. There's a reason they call us Mr.® Call your local Mr. Rooter today.

"Mr Rooter showed up and spent 3 hours augering on our kitchen sink drain that was draining very slow. The tech gave up and started instructing me to find where the drain line ran in the basement and start cutting inspection holes in the drywall ceiling and walls to cut into pipe in the basement. Left with sinks in kitchen both full and drain was then completely plugged. Charged me $320 to make my problem worse. I called Kruser Septic the next day. They showed up and used a small jet and within 45 minutes the drain was running free and junk was completely blown out of the pipe. Total bill was $180 with 2 service techs on site."

Nick B on December 2022



Dalton Plumbing, Heating, Cooling, Electric and Fireplaces, Inc.

5536 Nordic Dr
4.76(
144
)

Dalton Plumbing, Heating, Cooling, Electric and Fireplaces, Inc.

5536 Nordic Dr
4.76(
144
)
Customers say: Quick response
Recommended by 94% of Angi customers
Recommended by 94% of HomeAdvisor customers

At Dalton Plumbing, Heating, Cooling, Electric and Fireplaces, Inc., "Your comfort is our promise" is more than just a slogan. We have been servicing the surrounding Cedar Falls, IA area since 1959 and have always had the latest equipment to provide quality plumbing, heating, air conditioning, air quality, and fireplace services to our local customers. We have 12 master technicians that are ready to serve you and provide top assistance. Call us today to schedule an appointment.

"Honestly, I really wish I could give a better review. Most of the people we have worked with at Dalton have been very polite and they always come out to work on our systems. They installed our grandmothers system so we decided to go with them as well. Unfortunately we paid for a new heat pump system (A/C/Furnace Combo) and since it's been installed they've had to come out 5 or 6 times now. the first four times were because settings were improperly configured on the circuit board of the furnace unit. Each time they came out they had different techs with them saying different things. First the furnace wasn't adequately cooling the house and the noise coming from it was really obnoxious. So we had issues with cooling, now we go to test the furnace to make sure we have heat for the cold nights that are coming and we have no heat. The breaker outside had to be replaced, the unit won't pull gas. It's just been a mess. One of the technicians straight up gaslit us insisting that the sound our furnace was making was "normal as far as I can tell" and tried refusing to come service it, saying he wanted to get a factory representative, but then when he showed up he agreed it was too loud, did a little research and fixed the problem (without the factory rep). Like come on guys. We spent like almost 15 grand with you and this is how we get treated? We just want our stuff to work. Customer service is not what this review is based on, we have a 15 thousand dollar piece of metal that doesn't function properly and, unfortunately, that is a bigger deal to me than a rude technician. It has been months since this was installed, it needs to be remedied I'm getting sick of this. Update: they replaced the furnace completely. As of tonight it is still not functioning as advertised. Don’t buy a heat pump system here, it’s not worth the trouble. I also really like how the owner responds to all these nice reviews but hasn't had anything to say about the horrible experience we've had. Real cool."

Joshua D on November 2023

At Dalton Plumbing, Heating, Cooling, Electric and Fireplaces, Inc., "Your comfort is our promise" is more than just a slogan. We have been servicing the surrounding Cedar Falls, IA area since 1959 and have always had the latest equipment to provide quality plumbing, heating, air conditioning, air quality, and fireplace services to our local customers. We have 12 master technicians that are ready to serve you and provide top assistance. Call us today to schedule an appointment.

"Honestly, I really wish I could give a better review. Most of the people we have worked with at Dalton have been very polite and they always come out to work on our systems. They installed our grandmothers system so we decided to go with them as well. Unfortunately we paid for a new heat pump system (A/C/Furnace Combo) and since it's been installed they've had to come out 5 or 6 times now. the first four times were because settings were improperly configured on the circuit board of the furnace unit. Each time they came out they had different techs with them saying different things. First the furnace wasn't adequately cooling the house and the noise coming from it was really obnoxious. So we had issues with cooling, now we go to test the furnace to make sure we have heat for the cold nights that are coming and we have no heat. The breaker outside had to be replaced, the unit won't pull gas. It's just been a mess. One of the technicians straight up gaslit us insisting that the sound our furnace was making was "normal as far as I can tell" and tried refusing to come service it, saying he wanted to get a factory representative, but then when he showed up he agreed it was too loud, did a little research and fixed the problem (without the factory rep). Like come on guys. We spent like almost 15 grand with you and this is how we get treated? We just want our stuff to work. Customer service is not what this review is based on, we have a 15 thousand dollar piece of metal that doesn't function properly and, unfortunately, that is a bigger deal to me than a rude technician. It has been months since this was installed, it needs to be remedied I'm getting sick of this. Update: they replaced the furnace completely. As of tonight it is still not functioning as advertised. Don’t buy a heat pump system here, it’s not worth the trouble. I also really like how the owner responds to all these nice reviews but hasn't had anything to say about the horrible experience we've had. Real cool."

Joshua D on November 2023

Sewer Cleaning questions, answered by experts

There are many things that could cause your basement floor drain to back up. One significant cause of a drainage backup is flushing non-flushable items, such as wipes, paper towels, and facial tissue. Other causes of a backed-up basement floor drain include tree roots impeding the drain pipe or an accumulation of hair, oil, and grease. 

Outdoor plumbing issues are no less serious or urgent to fix than interior plumbing problems. These problems may require excavation and lawn repair due to the plumbing often being buried underground. The most common outside plumbing problems include:

  • Clogged landscape drainage: $200–$1,000

  • Clogged sewer lines: $60–$250 per linear foot

  • Corroded or rusted pipes: $1,500–$15,000+

  • Leaking drain lines: $200–$1,000

  • Leaking water mains: $300–$4,000+

  • Septic system failure: $600–$3,000+

  • Tree roots in pipes: $200–$1,000

  • Well pump failure: $350–$1,500

Bleach isn’t likely to help unclog a sewer line. Bleach isn’t useful in this situation because it won’t dissolve the grime and debris in the clog. Instead, you want to use ingredients that will have a chemical reaction to clear out the buildup, like vinegar or salt and baking soda.

Ideally, you might find that you only need to clean the sewer line or remove a clog from the main line. That costs $200 to $300. However, “sewer main clogs can cost upwards of $1,000 to clear, depending on what is causing the clog, distance from accessible cleanouts to the clog, and whether there is occupied space below the clogged line (apartment buildings, condos, etc.),” says Botelho.

If your drain doesn’t have metal crosshairs or crossbars, you should use a tub drain extractor. These tools create a grip on the drain so you can turn it using a 1/2-inch ratchet drive, drain key, or wrench. Your drain may not have crosshairs if it's old and broken.

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The Elk Run Heights, IA homeowners’ guide to sewer cleaning services

From average costs to expert advice, get all the answers you need to get your job done.