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Dalton Plumbing, Heating, Cooling, Electric and Fireplaces, Inc.
Electrical for Home Addition or Remodel - Install, Electrical for Home Addition, Electrical Wiring or Panel Upgrade,
About us
At Dalton Plumbing, Heating, Cooling, Electric and Fireplaces, Inc., "Your comfort is our promise" is more than just a slogan. We have been servicing the surrounding Cedar Falls, IA area since 1959 and have always had the latest equipment to provide quality plumbing, heating, air conditioning, air quality, and fireplace services to our local customers. We have 12 master technicians that are ready to serve you and provide top assistance. Call us today to schedule an appointment.
Business highlights
Emergency services offered
66 years of experience
Services we offer
24/7 Emergency Service, AC Installation, Ductless Mini Split Installation, Electrical Repair & Maintenance, Electrician Installation & Replacement, Fireplace Installation, Furnace Installation & Replacement, Plumbing, Plumbing Water Line Services, Repair & Replacement, Water Heater Installation
Amenities
Emergency Services
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.8144 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 90% | ||
| 4% | ||
| 2% | ||
| 1% | ||
| 3% |
Showing 1-25 of 144 reviews
Joshua D.
Nov 2023
Honestly, I really wish I could give a better review. Most of the people we have worked with at Dalton have been very polite and they always come out to work on our systems. They installed our grandmothers system so we decided to go with them as well. Unfortunately we paid for a new heat pump system (A/C/Furnace Combo) and since it's been installed they've had to come out 5 or 6 times now. the first four times were because settings were improperly configured on the circuit board of the furnace unit. Each time they came out they had different techs with them saying different things. First the furnace wasn't adequately cooling the house and the noise coming from it was really obnoxious. So we had issues with cooling, now we go to test the furnace to make sure we have heat for the cold nights that are coming and we have no heat. The breaker outside had to be replaced, the unit won't pull gas. It's just been a mess. One of the technicians straight up gaslit us insisting that the sound our furnace was making was "normal as far as I can tell" and tried refusing to come service it, saying he wanted to get a factory representative, but then when he showed up he agreed it was too loud, did a little research and fixed the problem (without the factory rep). Like come on guys. We spent like almost 15 grand with you and this is how we get treated? We just want our stuff to work. Customer service is not what this review is based on, we have a 15 thousand dollar piece of metal that doesn't function properly and, unfortunately, that is a bigger deal to me than a rude technician. It has been months since this was installed, it needs to be remedied I'm getting sick of this. Update: they replaced the furnace completely. As of tonight it is still not functioning as advertised. Don’t buy a heat pump system here, it’s not worth the trouble. I also really like how the owner responds to all these nice reviews but hasn't had anything to say about the horrible experience we've had. Real cool.
Forrest D.
Jul 2022
Repair was quick and expensive. Charge was exorbitant for the time and effort. Charge was $600 for a $50 part and 10 minutes of labor. Go figure.
Senchina D.
Jul 2021
They were very friendly and very responsive.
Mark M.
Nov 2019
Jake always does a great job for us as does Daltons Plumping and Heating!
Response from Dalton Plumbing, Heating, Cooling, Electric and Fireplaces, Inc.
"We're very glad to hear you've had such great work from Jake! We truly value knowing that our customers can find a Dalton technician that they connect with. It makes the job easier for everyone. Call us anytime we can help! Best regards, Dalton PHC"
Mary G.
Nov 2019
Tyler was accurate with his estimate. He was prompt with the scheduled time and answered any questions I had about the job. He performed excellent work.
Response from Dalton Plumbing, Heating, Cooling, Electric and Fireplaces, Inc.
"Thank you very much. We appreciate your time in leaving a review and hope that this excellent experience will lead to future calls. Your comfort is our promise and we hope to maintain that promise with you for as long as you'll have us. Warm regards, Dalton PHC"
Brittany S.
Oct 2019
Tyler c did a great job put in a new fan fixed one and switched one out and was really nice and was done pretty quick for all he got done . Was on time and cleaned up after great service!
Response from Dalton Plumbing, Heating, Cooling, Electric and Fireplaces, Inc.
"Great to hear! Being efficient and thorough are some of the many strong points our techs excel at. We're happy to hear when our amazing customers appreciate these qualities. Call again anytime! Best regards, Dalton PHC"
Lucy G.
Oct 2019
My old house, with vintage pipes threw Ryan a few challenges which he handled with professionalism and humor. I hate having strangers in my house working on things but Ryan was super nice and put me at ease. Definitely recommend.
Response from Dalton Plumbing, Heating, Cooling, Electric and Fireplaces, Inc.
"How wonderful! We're very glad to hear that Ryan provided a comfortable experience for you and was able to handle the job while also putting you at ease. Thank you for your time in leaving a review and business in trusting us with your vintage pipes. We'll be happy to help again whenever you need us! All the best, Dalton PHC"
Sarah H.
Oct 2019
Josh did a good job of coming up and talking to me and cleaning things
Response from Dalton Plumbing, Heating, Cooling, Electric and Fireplaces, Inc.
"We're happy to hear this! Thank you for taking the time to leave a review. We'll be glad to help next time you need a hand. Warm regards, Dalton PHC"
Grant G.
Sep 2019
Josh and CJ showed up exactly at 2:00 pm, appt was scheduled for 2:00 pm. showed them where the furnace was, they went thru the check list, the tune up took about an hour. we talked about replacing the filter and the AA batteries in the thermostat. very professional, they answered all of my questions. I feel very confident that my furnace will perform without problems this Winter.
Response from Dalton Plumbing, Heating, Cooling, Electric and Fireplaces, Inc.
"Thank you for the review! Your comfort is our promise and we aim to complete our jobs thoroughly and efficiently, every time. We greatly appreciate your business, don't hesitate to call again in the future if there's anything we can do for you. Best regards, Dalton PHC"
Richard M.
Aug 2019
Brad found a condenser which had failed. Finding and making the prompt repair without a special call into Dalton's for a possible after hours service call saved substantial time and money! Thank You Brad! Rich
Response from Dalton Plumbing, Heating, Cooling, Electric and Fireplaces, Inc.
"Thank you for taking the time to leave a review. We appreciate our customers and stories like this just go to show that we value your comfort above all. Feel free to call again whenever we can lend a hand! Warm regards, Dalton PHC"
Beth W.
Aug 2019
Great - Matt changed all the batteries in my smoke alarms - who knew? He gave good advice on my plans to purchase new kitchen lighting.
Response from Dalton Plumbing, Heating, Cooling, Electric and Fireplaces, Inc.
"Those little suckers are easy to forget about, but so important! We're happy to help you keep you safe. Please let us know if you'll need a hand with the electrical work for your new lighting. All the best, Dalton PHC"
Joanne N.
Aug 2019
Josh arrived on time and thoroughly inspected HVAC system both internally and externally. I had noticed that my upper level was not as cool as the main floor (I have a four-level home). He found a filter that I was unaware of and removed it, explaining that since replacing the air conditioner, I no longer needed it. Not having known of its existence, I had never changed it and it was very dirty. I noticed a difference immediately in the temperature being regulated and the system running less. He also gave pointers on how I should keep the fan on year round and to not cover the portion outside. He was very professional, very personable and very knowledgeable.
Response from Dalton Plumbing, Heating, Cooling, Electric and Fireplaces, Inc.
"Thank you for taking the time to share your experience with us. We're happy to know that Josh was amicable and thorough while inspecting your HVAC system. If there is ever anything we can do to keep your home comfortable, please let us know! All the best, Dalton PHC"
Helen C.
Aug 2019
Great! Very professional and answered all my questions thoughtfully.
Response from Dalton Plumbing, Heating, Cooling, Electric and Fireplaces, Inc.
"Thank you for the review! We appreciate your time and are honored that you chose to have us service your home. If we can help in any way in the future, please feel free to call. Warm regards, Dalton PHC"
Chris H.
Aug 2019
GREAT!! Scott from Dalton's is a true professional who knows his trade and how to keep our equipment in great running order. I trust Scott and would not call anyone else for service to my heating and cooling. I take great piece of mind by being on the Service Contract with Dalton's for heating and cooling needs. They check out my system 2 times per year and make sure that everything is in working order. I never feel pressured to buy anything and always have the final say if they recommend a piece or part. I believe the annual maintenance is great and would not go back to waiting till something breaks down. Remember, it never breaks down on a good day, only when you need A/C or Heating in the dead of Winter. Scott and Dalton's are excellent for service!!
Response from Dalton Plumbing, Heating, Cooling, Electric and Fireplaces, Inc.
"This is what we like to hear! We're overjoyed that you've found us to be a reliable partner in keeping your home comfortable. Having someone that you trust to keep you taken care of simply cannot be replaced. Give us a call next time you need a service and we'll have Scott on the case in no time! Best regards, Dalton PHC"
Shirley W.
Aug 2019
Excellent! Josh is a great rep for Dalton's...professional but friendly, knowledgeable, efficient, shows up when they say he will, goes that extra mile. So pleased with Josh!
Response from Dalton Plumbing, Heating, Cooling, Electric and Fireplaces, Inc.
"Thank you! We're very glad to hear that Josh's excellent service provides a good impression of our company. This is our goal in every customer interaction. We appreciate you taking the time to leave a review. Please call again whenever we can lend a hand! Warm regards, Dalton PHC"
Mark M.
Jul 2019
Andy is very knowledgeable about our Geo Heating and Cooling System. Our system was installed by a different contractor when our house was built. Andy came up with a good and low cost solution to our problem!
Response from Dalton Plumbing, Heating, Cooling, Electric and Fireplaces, Inc.
"This is great to hear! We're glad Andy could help you find a solution to your problem. Don't be a stranger; give us a call next time there's a project or problem we can help you with. All the best, Dalton PHC"
Roger R.
Jul 2019
Excellent. Very professional. Very courteous. Very thorough.
Response from Dalton Plumbing, Heating, Cooling, Electric and Fireplaces, Inc.
"Thank you for the review! We do try to make sure all of these qualities are at the forefront of our service. Call again anytime! Warm regards, Dalton PHC"
Kerry D.
Jul 2019
Brad was very helpful. Unfortunately my problem happened on holiday with guests-he was there within an hour and fixed quickly.
Response from Dalton Plumbing, Heating, Cooling, Electric and Fireplaces, Inc.
"We're sorry to hear that a problem happened on a holiday. Problems seem to love showing up at the worst times. We're glad Brad was able to come out and resolve the issue quickly though! Call again if there's ever anything else we can do for you. All the best, Dalton PHC"
Randy H.
Jun 2019
Very well. Completed the job quickly.
James M.
Jun 2019
Excellent Joshua was knowledgable,personable,and answered any questions. Very pleased.
Response from Dalton Plumbing, Heating, Cooling, Electric and Fireplaces, Inc.
"We're so glad to hear you had a good experience with Josh! We appreciate you trusting us to work on your home and are thankful that you took the time to leave a kind review. Call us again whenever we can help. Best regards, Dalton PHC"
Bob S.
May 2019
Great service and highly recommend the service plan!
Response from Dalton Plumbing, Heating, Cooling, Electric and Fireplaces, Inc.
"Thank you for the review! We strive for great customer service and love when people notice. Have a great weekend! Best regards, Dalton PHC"
ALICE B.
May 2019
great service on checking 0ur service that Dalton provides.
Response from Dalton Plumbing, Heating, Cooling, Electric and Fireplaces, Inc.
"Thank you for the review! We appreciate your business and hope you'll call again if there's ever a problem. All the best, Dalton PHC"
Dennis H.
May 2019
Justin did an excellent job servicing our AC unit. The outside unit looked like new when he was done because he had done such a nice job cleaning it. He explained clearly what he was doing and answered all of my questions. He was very personable, professional, and competent. I look forward to having him back in the future.
Response from Dalton Plumbing, Heating, Cooling, Electric and Fireplaces, Inc.
"Thank you for sharing your experience with us! Isn't it amazing what a little bit of skilled TLC can do? We look forward to the next time you call to have Justin visit."
Mark M.
May 2019
Josh discovered that it was not the line. Gave us great service and we would recommend Josh and Daltons to anyone!
Response from Dalton Plumbing, Heating, Cooling, Electric and Fireplaces, Inc.
"We're glad Josh was able to help you out! Give us a call whenever there's something we can do for you. All the best, Dalton PHC"
Laura S.
May 2019
Great! Josh was friendly and went over what it would take to do this, and then move it back when the contractor is finished. I received an estimate and agreed to the price. He also replaced one of the outside faucets that was leaking.
Response from Dalton Plumbing, Heating, Cooling, Electric and Fireplaces, Inc.
"Thank you for taking the time to leave this great review! We're always happy to help our customers."
Licensing
State Contractor License Requirements
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FAQ
Dalton Plumbing, Heating, Cooling, Electric and Fireplaces, Inc. is currently rated 4.8 overall out of 5.
Dalton Plumbing, Heating, Cooling, Electric and Fireplaces, Inc. accepts the following forms of payment: CreditCard
No, Dalton Plumbing, Heating, Cooling, Electric and Fireplaces, Inc. does not offer free project estimates.
No, Dalton Plumbing, Heating, Cooling, Electric and Fireplaces, Inc. does not offer eco-friendly accreditations.
No, Dalton Plumbing, Heating, Cooling, Electric and Fireplaces, Inc. does not offer a senior discount.
Yes, Dalton Plumbing, Heating, Cooling, Electric and Fireplaces, Inc. offers emergency services.
No, Dalton Plumbing, Heating, Cooling, Electric and Fireplaces, Inc. does not offer warranties.