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"These guys can't change a wax ring on a toilet. Literally. They eventually got mine replaced at 6pm on a Friday and they were ready to give up at 5 but their boss told them to stay until done. After they got it ( it took 5 guys, 2 of them just slumbering around ), they charged me $300 for a wax ring . I've got nothing to gain by leaving this review, mainly I wanted to leave one in order to warn people to stay away from this company."

Brent D on May 2025

Additional DBA - Bergen Plumbing Heating Cooling.

"These guys can't change a wax ring on a toilet. Literally. They eventually got mine replaced at 6pm on a Friday and they were ready to give up at 5 but their boss told them to stay until done. After they got it ( it took 5 guys, 2 of them just slumbering around ), they charged me $300 for a wax ring . I've got nothing to gain by leaving this review, mainly I wanted to leave one in order to warn people to stay away from this company."

Brent D on May 2025


Mr. Rooter Plumbing of Eastern Iowa

.
4.40(
5
)

Mr. Rooter Plumbing of Eastern Iowa

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4.40(
5
)
Customers say: Quick response
51 years of experience

At Mr. Rooter® Plumbing every customer’s individual needs are important. Whether it’s a simple sink clog or a damaged sewer line, you can count on a Mr. Rooter plumber to take care of your plumbing needs – day or night – with never an overtime charge. Our professional service, quality products and honest, up-front pricing make Mr. Rooter the best value in plumbing services nationwide. Mr. Rooter is ready for all emergency plumbing issues, from clogged drains and sewage backups to frozen pipes and leaking water heaters. You can count on an expert diagnosis from Mr. Rooter with our camera inspection tools. Then we’ll fix it right the first time, whether it takes HydroScrub® drain cleaning or trenchless pipe repair, with courteous smiles on our faces. There's a reason they call us Mr.® Call your local Mr. Rooter today.

At Mr. Rooter® Plumbing every customer’s individual needs are important. Whether it’s a simple sink clog or a damaged sewer line, you can count on a Mr. Rooter plumber to take care of your plumbing needs – day or night – with never an overtime charge. Our professional service, quality products and honest, up-front pricing make Mr. Rooter the best value in plumbing services nationwide. Mr. Rooter is ready for all emergency plumbing issues, from clogged drains and sewage backups to frozen pipes and leaking water heaters. You can count on an expert diagnosis from Mr. Rooter with our camera inspection tools. Then we’ll fix it right the first time, whether it takes HydroScrub® drain cleaning or trenchless pipe repair, with courteous smiles on our faces. There's a reason they call us Mr.® Call your local Mr. Rooter today.



Dalton Plumbing, Heating, Cooling, Electric and Fireplaces, Inc.

5536 Nordic Dr
4.76(
144
)

Dalton Plumbing, Heating, Cooling, Electric and Fireplaces, Inc.

5536 Nordic Dr
4.76(
144
)
Customers say: Quick response
Recommended by 94% of Angi customers
Recommended by 94% of HomeAdvisor customers

At Dalton Plumbing, Heating, Cooling, Electric and Fireplaces, Inc., "Your comfort is our promise" is more than just a slogan. We have been servicing the surrounding Cedar Falls, IA area since 1959 and have always had the latest equipment to provide quality plumbing, heating, air conditioning, air quality, and fireplace services to our local customers. We have 12 master technicians that are ready to serve you and provide top assistance. Call us today to schedule an appointment.

"Honestly, I really wish I could give a better review. Most of the people we have worked with at Dalton have been very polite and they always come out to work on our systems. They installed our grandmothers system so we decided to go with them as well. Unfortunately we paid for a new heat pump system (A/C/Furnace Combo) and since it's been installed they've had to come out 5 or 6 times now. the first four times were because settings were improperly configured on the circuit board of the furnace unit. Each time they came out they had different techs with them saying different things. First the furnace wasn't adequately cooling the house and the noise coming from it was really obnoxious. So we had issues with cooling, now we go to test the furnace to make sure we have heat for the cold nights that are coming and we have no heat. The breaker outside had to be replaced, the unit won't pull gas. It's just been a mess. One of the technicians straight up gaslit us insisting that the sound our furnace was making was "normal as far as I can tell" and tried refusing to come service it, saying he wanted to get a factory representative, but then when he showed up he agreed it was too loud, did a little research and fixed the problem (without the factory rep). Like come on guys. We spent like almost 15 grand with you and this is how we get treated? We just want our stuff to work. Customer service is not what this review is based on, we have a 15 thousand dollar piece of metal that doesn't function properly and, unfortunately, that is a bigger deal to me than a rude technician. It has been months since this was installed, it needs to be remedied I'm getting sick of this. Update: they replaced the furnace completely. As of tonight it is still not functioning as advertised. Don’t buy a heat pump system here, it’s not worth the trouble. I also really like how the owner responds to all these nice reviews but hasn't had anything to say about the horrible experience we've had. Real cool."

Joshua D on November 2023

At Dalton Plumbing, Heating, Cooling, Electric and Fireplaces, Inc., "Your comfort is our promise" is more than just a slogan. We have been servicing the surrounding Cedar Falls, IA area since 1959 and have always had the latest equipment to provide quality plumbing, heating, air conditioning, air quality, and fireplace services to our local customers. We have 12 master technicians that are ready to serve you and provide top assistance. Call us today to schedule an appointment.

"Honestly, I really wish I could give a better review. Most of the people we have worked with at Dalton have been very polite and they always come out to work on our systems. They installed our grandmothers system so we decided to go with them as well. Unfortunately we paid for a new heat pump system (A/C/Furnace Combo) and since it's been installed they've had to come out 5 or 6 times now. the first four times were because settings were improperly configured on the circuit board of the furnace unit. Each time they came out they had different techs with them saying different things. First the furnace wasn't adequately cooling the house and the noise coming from it was really obnoxious. So we had issues with cooling, now we go to test the furnace to make sure we have heat for the cold nights that are coming and we have no heat. The breaker outside had to be replaced, the unit won't pull gas. It's just been a mess. One of the technicians straight up gaslit us insisting that the sound our furnace was making was "normal as far as I can tell" and tried refusing to come service it, saying he wanted to get a factory representative, but then when he showed up he agreed it was too loud, did a little research and fixed the problem (without the factory rep). Like come on guys. We spent like almost 15 grand with you and this is how we get treated? We just want our stuff to work. Customer service is not what this review is based on, we have a 15 thousand dollar piece of metal that doesn't function properly and, unfortunately, that is a bigger deal to me than a rude technician. It has been months since this was installed, it needs to be remedied I'm getting sick of this. Update: they replaced the furnace completely. As of tonight it is still not functioning as advertised. Don’t buy a heat pump system here, it’s not worth the trouble. I also really like how the owner responds to all these nice reviews but hasn't had anything to say about the horrible experience we've had. Real cool."

Joshua D on November 2023

Sewer Cleaning questions, answered by experts

If your drain doesn’t have metal crosshairs or crossbars, you should use a tub drain extractor. These tools create a grip on the drain so you can turn it using a 1/2-inch ratchet drive, drain key, or wrench. Your drain may not have crosshairs if it's old and broken.

Anywhere from 18 inches to 8 feet deep. Your depth depends on soil and weather conditions in your area. If you live in a colder region, your lines are likely to be deeper than the lines of those living in warmer regions. Contact your local sanitation department or wastewater control board to get the plans for your system and find out for sure how deep your sewer lines are buried.

If you’ll be digging up your floor to get access to your pipes when putting in a sewer backflow preventer, this would also be a good time to take care of any other plumbing issues or renovations. For example, you could install additional pipes for a basement bathroom. Since the floor will be sealed over with concrete when you’re done, now’s a good time to take care of those bigger tasks.

Food grease, soap buildup, paper products, and tree roots often cause serious clogs.

Ejector pumps can only push sewage 750 feet or less. That’s because their purpose is to move waste from your home to your sewer line—which is a relatively short distance. Grinder pumps can transport sewage further, but they manage lower volumes of waste than ejector pumps (and they don’t work with septic systems).

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The Readlyn, IA homeowners’ guide to sewer cleaning services

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